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Helpfull
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At a Glance
Overview
Slack is the top choice for teams to communicate. It provides a virtual workspace that helps teams maintain open communication in a business environment. With Slack, users can host voice and video calls with up to 15 participants and even screen share with a desktop app, empowering better user in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Helpfull is a customer support platform designed to improve communication between businesses and customers. Core features include a unified inbox, automations, and a knowledge base. Helpfull aims to streamline and simplify customer support by providing all the necessary tools they need in one pla... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$8.00
per seat / month
Plus
$15.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
personal use
$0.00
/ month
Premium
$49.00
/ month
Professional
$299.00
/ month
Pros and Cons
- Allows users to access handy productivity tools.
- Offers app integrations and API access
- Comes with extensive security.
- Lets users collaborate file sharing and video meetings
- API allows software developers to create custom integrations
- No course creation
- Limited engagement options
- Notification frequency is too high
- Screen sharing and drawing tools aren’t supported on mobile devices
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
42.65%
Mid Market
38.56%
Enterprise
18.79%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
28
- 1CRM
- Bento
- Box
- ChatBot
- Clicklunch
- Creatio
- Enonic
- Framer
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Jira
- Landbot
- Linear
- Microsoft Teams
- Notion
- Overloop
- Pipedrive
- Reclaim Ai
- Revolut Business
- SmartSuite
- Streak
- Supportbench
- Trainual
- Trello
- Viewabo
- WorkCast Present+
- Zapier
- Zoho CRM Plus
- folk
- monday CRM
- monday dev
Total integrations:
5
- 1CRM
- Bento
- Box
- ChatBot
- Clicklunch
- Creatio
- Enonic
- Framer
- HubSpot
- HubSpot Marketing Hub
- Insightly CRM
- Jira
- Landbot
- Linear
- Microsoft Teams
- Notion
- Overloop
- Pipedrive
- Reclaim Ai
- Revolut Business
- SmartSuite
- Streak
- Supportbench
- Trainual
- Trello
- Viewabo
- WorkCast Present+
- Zapier
- Zoho CRM Plus
- folk
- monday CRM
- monday dev
Top Alternatives
Categories
Common categories include: Business Instant Messaging Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Helpfull LLC
- Located in San Francisco, CA, United States
- Founded in 2016
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