HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.
Segment |
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based |
Support | Email/Help Desk |
Training | Documentation |
Languages | English |
All in one, can do so many things in one powerful system
It is a little hard to understand at first. Must keep using and asking questions.
All in one marketing automation and funnel builder
the love possibilities and versatility of High Level. So many uses and potential for application
there are limitations in some applications (can not book an appointment for more than 1 day)
It solves the automation processes all in one platform,
Quay helped me with onboarding and she was AWESOME!!!!
nothing at all. Love the platform!!!!!!!!!!
helping sell more of my customers and track my sales people
I love the ability to eliminate other online marketing and management software programs. We have personally eliminated 8 other software programs by implementing HighLevel for our agency. We also love the agency pricing model and the insane (good) community involvement and support by the founders and the whole team. I have used a LOT of software in my agency career, and the sheer pace of development to both improve existing features and bring more features under one software roof is like nothing I've ever experienced before from other software partners. Not. Even. Close. HighLevel has been life-changing for our agency and our customers. Keep up the great work.
Given the incredible pace of development and growth, sometimes the app is a little slow at various touchpoints. However, there are constant improvements and I can't imagine what goes into managing such incredible growth and adoption by thousands of agencies and their clients around the world.
* Consolidating too many tech silos. * SMS marketing * Incredible marketing automation * Easy-to-use website builder (custom values are incredibly powerful) We've been able to steamline our new customer onboarding by at least 75% and at the same time offer a much more powerful tool than ever before.
White label features, easy of us, sign in process, the ability to do marketing directly in platform, easy to use forms, easy to use automation, price
I think their greatest area of opportunity is design, the platform is very functional sometimes it wish it had very modern design
The problem of having to have multiple softwares for one client instead of having it in one place
Very powerful software. Can do a lot of things well
Has a whole lot of features. May need additional demos to use all features
Customer acquisition
Great support, robust features, and fantastic training.
I'm a data engineer, so I'd love for there to be more robust API access to allow us to pull GHL data into our dashboards. Maybe Varun has updated this recently-- I've not heard.
Reporting for clients, microsite builder, messaging integration with Twilio
Having ask the key marketing tools in one integrated platform. - email/ SMS - Calendar - Surveys - Pipeline Management - Funnels - Phone tracking And the ability to create amazing snapshots for clients.
It's such a well rounded platform there is not much not too like.
Managing automation for clients at scale got a cost effective investment.
Instead of having 15 different SaaS subscriptions for all the efforts that go into lead generation and nurturing (and web design), HighLevel puts it all in one place at one affordable price. It's an agency owner's dream!
Agencies just getting going with their business may not grasp the importance of a tool like GHL until they've been 'through the ringer' and have realized the importance of keeping their agency toolset as simple as possible.
HighLevel helps agency owners save (not kidding) thousands a month by bringing core digital services to one single location at one affordable price. Providing a CRM, Web builder, and marketing automation is quite impressive; kinda shocked someone figured out how to do this (and they just keep adding more features).
Most all-in-one tools suck. That's not the case for HighLevel. The tool keeps it dead simple to build a suite for clients that keeps them onboard even if they stop using your agency for managed services. The platform allows you to create playbooks and recipes that can drive more sales opportunities for your clients. The development team is always looking to expand on functionality to make this a tool that grows with you. Additionally, I love that HighLevel let's you OWN the customer relationship. When you set a client up with other tools like HubSpot or ActiveCampaign, the tools benefit more than you do. HighLevel is letting you maintain the relationship and profit by getting more people on their platform through your white label SaaS.
They do move quickly, and sometimes things break. Additionally, there is a huge focus on "the new" that seems to take precedent over spending time to make the good features great.
It helps my agency find the best partners. Folks that are using HighLevel or aware of the product tend to keep their clients longer and in turn stay working with us longer.
HighLevel is a once-in-a-lifetime opportunity for digital agencies. It provides everything they need to deliver outstanding results for their clients and is priced in a way that makes it the most profitable and scalable solution on the planet. After years of using every solution, including PipeDrive, Infusionsift, Active Campaign, HubSpot and dozens of others, HighLevel is the stand-out winner in this space. Great product, great support and an amazing opportunity.
The interface was a little janky when I first signed up, but they have improved it a lot over the recent months, and they are continuing to do so.
All in one solution that reduces technical overwhelm and expenses. It has streamlined our process, allowed us to move faster and track results more accurately.
get plugged into the video releases and training. As agency owner, you should invest the time in understanding processes to include documenting and creating your own video tutorials.
The only downside is that you have to decide how you are going to use the platform. What I mean is to grow your agency or use it as a service tool.
The phone and email integration was a highlight for us. We were trying to work with Twilio but seemed that the integration was on us now we have a fully integrated dialer and we can resell this feature and create another profit line item.
The most helpful thing about high-level is the support and customer service. Their availability and determination to problem solving is excellent.
What I dislike about high-level is Nothing, yet.
Allows all functions necessary for running a marketing agency in one platform, and then allows you to seel the same automated services.
With all of the marketing tools one would need to market any business under one hood...with the ease of useability Highlevel has...any business owner can leverage Highlevel to grow their business! I have built some great automations and workflows for my business!
I have found nothing which I dislike about Highlevel so far, but I can see that it could be a little bit overwhelming to someone who is not used to working with this type of platform but the support is amazing!
Highlevel is a fantastic time-saving machine! By using the automations that are available in Highlevel you can achieve some of the most amazing time saving workflows!
Love the customer service, and access to information. Written, video, and it's not hard to get to a live person via live chat or zoom.
The University and the resources - the information is there, but the organization is a bit confusing and can be challenging, especially if you're not familiar with the platform.
I'm thrilled to have options to offer my clients that makes their lives easier.
All the options and the simplicity. Support team.
Nothing yet. I signed up today. Excited to get started.
CRM and implementaton.
The people, the culture and the software.
I think there database loading time is a little sluggish but other than that, all good so far!
I needed something to streamline my buisnesses and finding that I could operate my own agency on this software is a game changer.
I loved how GHL have their dedicated zoom for clients who have questions, it definitely solves the problem faster!
Waiting in queue on chat support and they take time to respond. but I understand GHL have a lot of clients
White Labeling our agency account.
Up straight solution to my issues. They were able to answer alll my questions
None. I am very satisfied with the support I got
It's connecting one of the pages to the social planner. All working now
Very prompt resolution once I was answered. The success Advisor was fast and explainitory.
The wait time was over 3 hours total from phone call to zoom call before I finally reached someone.
The mixing of two different accounts that should be unrelated by third party user.