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HostGator
Reliable Web Hosting Solutions
3.7
(243)
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HostGator Reviews & Product Details

HostGator Overview
What is HostGator?

HostGator is a popular web hosting service packed with powerful tools and is known as an easy-to-use and straightforward website builder. Popular among bloggers and small business users, make no mistake, HostGator is still packed with numerous, feature-rich hosting plans, shared hosting options, and easy-to-use tools that are perfect for novice webmasters. Notably, Hostgator also has outstanding uptime with reliable customer support.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
HostGator Categories on Findstack
Ask Questions about HostGator
What HostGator is best for?
How does HostGator compare to dhosting?
What are the pros and cons of HostGator?
HostGator Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostGator Pros and Cons
Pros
  • 99.99% uptime guarantee
  • One-click WordPress install with cPanel transfer
  • Unmetered bandwidth
  • Exceptionally fast site loading speed
  • Really user-friendly UI
Cons
  • No free backups
  • Just one website available on the cheapest plan
  • Constant upselling on the system
  • Has only two data centers
  • Not the most affordable for renewals
HostGator Awards
Findstack 2024 General Badge
HostGator Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostGator Media
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HostGator Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 07, 2024
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243 HostGator Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Jan 22, 2023
 Source
Overall Rating:
5.0
Shafin Al S. avatar
Shafin Al S.
Web Developer
Share
"The best web host provider"
What do you like best about HostGator?

I like it because HostGator gives me fast web browsing speed and cheap rate service. I also like them for the support team. they give me always best web host. thank you hostgator.

What do you dislike about HostGator?

I dislike it because they charge so much price. I think they should decrease their price

What problems is HostGator solving and how is that benefiting you?

the Hostgator support team gives me always best service. they give me timely support.

Small Business (50 or fewer emp.)
Dec 28, 2022
 Source
Overall Rating:
5.0
Shah Z. avatar
Shah Z.
Customer Service Representative
Share
"Incredibly good domain and best hosting service provider"
What do you like best about HostGator?

Customer Support is the most helpful thing that I found. Fast domain registrieren and good rates help me to get new clients and sustain previous clients.

What do you dislike about HostGator?

Till now I didn't find anything wrong about HostGator.

What problems is HostGator solving and how is that benefiting you?

I was having problem regarding hosting of website. I emailed HostGator customer services and no doubt they replied fast and resolved my problem.

Small Business (50 or fewer emp.)
Dec 27, 2022
 Source
Overall Rating:
5.0
Ahmed N. avatar
Ahmed N.
Software Developer Director
Share
"this is very good hosting company"
What do you like best about HostGator?

cloud and database and mailing server also the speed

What do you dislike about HostGator?

nothing everything is working great and maybe there is some delay in customer support

What problems is HostGator solving and how is that benefiting you?

no issues

Small Business (50 or fewer emp.)
Dec 16, 2022
 Source
Overall Rating:
5.0
RU
Rana U.
Chief Executive Officer
Share
"Hostgator is Really Perfect Host"
What do you like best about HostGator?

I have been using hostgator since 2014, and my website works perfectly on Hostgator. Hostgator has the best budget for hosting, and they guys give the best support for WordPress-based websites.

What do you dislike about HostGator?

Hostgator is perfect hosting, but they did not provide excellent support of Magento 2. They said they have only experts for WordPress-based websites. But they have to improve for another CMS.

What problems is HostGator solving and how is that benefiting you?

I have often discussed issues on Chat support, and I think 95% of them resolved the problem as expected. They have good support persons for WordPress and also server level support.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
CW
Colin W.
Creator
Share
"Consistently good customer service"
What do you like best about HostGator?

Everything works as it should, customer service quick and easy to access when necessary.

What do you dislike about HostGator?

A little pricy compared to other options—though the customer service justifies the expense, for my purposes.

What problems is HostGator solving and how is that benefiting you?

I host all of my sites, and those for clients, on a single shared server, which makes keeping track of such things simple.

Small Business (50 or fewer emp.)
Sep 16, 2022
 Source
Overall Rating:
5.0
JL
Jeankarl L.
Ingeniero De Sonido Y Diseñador Grafico Y Audiovisual
Share
"Excelent Service"
What do you like best about HostGator?

el mejor servicio de hosting por su seguridad y eficiencia ante cualquier inquitud del cliente. Cuenta con un soporte tecnico muy atento para resolver cualquier inconveniente.

What do you dislike about HostGator?

Se puede conseguir la compra de dominios muchos mas economicos con otras empresas sin embargo no es inconveniente ya que se puede usar como servicio de hosting con dominio de otra empresa.

What problems is HostGator solving and how is that benefiting you?

Todas mis empresas tienen su pagina web con hosting en hostgator ya que es facil de crear y cuentan con el mas actual sistema de wordpress para hacer sitios llamativos.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
DC
Devin C.
Owner
Share
"Excellent Hosting Platform for All Size Websites"
What do you like best about HostGator?

Hostgator offers a lot of reliable tools such as VPS hosting, domain registration, ssl certificates, and marketing tools. I was able to expand my account as my website grew in size, bandwidth, and visitors.

What do you dislike about HostGator?

I really have nothing bad to say about HostGator. They have been great to deal with. The support has always been able to help with my inquiries in a timely manner.

What problems is HostGator solving and how is that benefiting you?

I needed a reliable hosting company that offered great service with affordable products. HostGator has been a great match for my business from the start and it has been a pleasant experience so far.

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
5.0
AC
Arjunsinh C.
Seo Specialist
Share
"Super Simple and Customer Friendly Hosting"
What do you like best about HostGator?

Prompt reply from customer support with 100% resolution. Moreover if you go for their higher plans,you will have custom service dedicate to your account

What do you dislike about HostGator?

I have had a good experience till now, so I don't have anything that I dislike about Hostgator hosting service. I have been using Hostgator since 2010

What problems is HostGator solving and how is that benefiting you?

Quick launch of the website and with 100% secured hosting service.

Small Business (50 or fewer emp.)
Feb 27, 2022
 Source
Overall Rating:
5.0
NS
Nick S.
It Admin And Litecoin Lookout
Share
"HostGator is Great! 100% renewable, flexible, and great support staff!"
What do you like best about HostGator?

The most important part for me is that they use 100% renewable electricity. Also, plans allow for flexibility with hosting (not WordPress only), their service is helpful, and their prices are reasonable I highly recommend them!

What do you dislike about HostGator?

High prices for dedicated servers, also there is no indication that base level hosting is on shared servers. This could be more upfront

What problems is HostGator solving and how is that benefiting you?

We got off of WPEngine, which has freed us up to migrate away from WordPress later on Nothing against WPEngine or WordPress, but we have more customized needs which require a full-on dev, and WordPress is not best suited for that use case

Small Business (50 or fewer emp.)
Jan 31, 2022
 Source
Overall Rating:
5.0
Kr. G. avatar
Kr. G.
Database Developer (Pa Iii)
Share
"HostGator is the name of Reliable web hosting service"
What do you like best about HostGator?

Server response, average load time is best is the Hostgator. Free email business, free SSL, and Free domains are the best things with Hostgator. Whenever I have to host my web application, I use this because it has great shared hosting plans available.

What do you dislike about HostGator?

its monthly rental plan is more and there is no option to choose server management tools and there is a lack of support system, which should be more convenient for user

What problems is HostGator solving and how is that benefiting you?

HostGator has the best options for hosting purposes and there is no prior knowledge required to host any web application on Hostgator. Once we had to host my website without spending money on the initial phase of the website then Hostgator provided us with 45 days of free hosting and domains.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
5.0
Shyam K. avatar
Shyam K.
Volunteer
Share
"One of the best and less expensive hosting service"
What do you like best about HostGator?

The prices are reasonable, and the support is excellent. I never faced downtime on the websites. Hosting and domain are the essential things to buy while building a website, and HostGator is an excellent hosting service provider.

What do you dislike about HostGator?

I have used it for quite a while, and I have not found any cons.

What problems is HostGator solving and how is that benefiting you?

I had used their hosting services for building websites for clients.

Small Business (50 or fewer emp.)
Dec 18, 2021
 Source
Overall Rating:
5.0
Rohan . avatar
Rohan .
Sustainability Data Extraction And Analysis
Share
"Best, Affordable & Customer Support Hosting"
What do you like best about HostGator?

When I was looking for Hosting at a low cost for one of my USA client, then I realized Hostgator are also the WordPress hosting Provider; at that time, I directly got to Hostgator support, and unbelievably they replied in just a few seconds, and their technical team helped me a lot to Setup the WordPress Hosting with integrating Domain in their Panel.

What do you dislike about HostGator?

At the time of using their cloud hosting, I realized that the performance of my website has not changed in the slightest, which was confirmed after doing a lot of testing. Hostgator has provided cloud hosting at very high prices, which is why I have listed some major audience websites on other providers without wanting to.

What problems is HostGator solving and how is that benefiting you?

Hostgator has saved me a lot of time because their customer support is speedy, but sometimes the Hostgator team takes much time to resolve the issues, but when I decided to shift my website from Linux Shared Hosting to the cloud, they helped very quickly.

Small Business (50 or fewer emp.)
Dec 01, 2021
 Source
Overall Rating:
5.0
Jose Daniel T. avatar
Jose Daniel T.
Consultor Web
Share
"It is a very economical web hosting service"
What do you like best about HostGator?

I like that their plans are economical, from those who start their project to those who already receive a huge amount of visits on their website. The best thing is that it includes professional emails, SSL certificate and free domain for a year.

What do you dislike about HostGator?

I don't like the customer service they have. It is very slow and you have to wait more than a day before they can attend you and solve your doubts about some technical issue that can be solved in seconds by them.

What problems is HostGator solving and how is that benefiting you?

It has helped me to be able to create my clients' website and not have them spend too much buying web hosting services from companies in other countries.

Small Business (50 or fewer emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
SV
Shelby V.
Computer Technician
Share
"Hostgator saved our business sites"
What do you like best about HostGator?

Hostgator has been easy to use, they cloned our websites, made the websites secure and their customer service is on top of any issue we have had right away.

What do you dislike about HostGator?

The only thing I don't like is that our site has gone down a few times here and there but its not necessarily their fault, just issues with the server.

What problems is HostGator solving and how is that benefiting you?

The benefits from switching to HostGator have been that our site is secure now, I have way more options for editing the sites as well.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
LR
Leonardo R.
Desarrollador Web
Share
"HostGator destaca entre los demás por su precio, atención al cliente y calidad de servicios"
What do you like best about HostGator?

Lo que más destaco de HostGator son sus precios, que con sus distintos planes buscan adaptarse a la necesidad de cada cliente. Me parece fundamental el hecho de que cuenten con un servicio con una infraestructura optimizada para WordPress, ya que todos las páginas web que desarrollamos están basadas en este CMS. Asimismo, considero muy importante que sus planes incluyan soporte en español. Además, su portal de clientes es de fácil acceso.

What do you dislike about HostGator?

No tengo ningún comentario al respecto. Considero que cubren complemente mis expectativas.

What problems is HostGator solving and how is that benefiting you?

En HostGator almacenamos todas las páginas web que desarrollamos en nuestro trabajo, así como también nuestro propio sitio web. Consideramos que ahorramos mucho dinero, utilizando HostGator por encima de otros, logrando ofrecer un servicio web de calidad.

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