Kissflow background blur
Kissflow Logo
Kissflow
Streamlined Workflow Automation
4.3
(533)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
Social Media
Kissflow Categories on Findstack
Ask Questions about Kissflow
What Kissflow is best for?
How does Kissflow compare to Nintex Process Platform?
What are the pros and cons of Kissflow?
Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
Kissflow 0
Kissflow 1
Kissflow 2
Kissflow 3
Kissflow 4
Kissflow Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
RD
Ryan D.
Installation Manager
Share
"Kissflow"
What do you like best about Kissflow?

That it structures my jobs on a day to day basis. Helps me to manage each job for my engineers.

What do you dislike about Kissflow?

If you have no admin access you cannot access files to make amendments

What problems is Kissflow solving and how is that benefiting you?

Day to day installs of phone systems and CCTV.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Ahmed G. avatar
Ahmed G.
Senior Ar Accountant
Share
"Good workflow "
What do you like best about Kissflow?

Easy to modify Flexibility Easy to use

What do you dislike about Kissflow?

Some limitations in the process structure

What problems is Kissflow solving and how is that benefiting you?

Company tasks

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Shias Siddique M. avatar
Shias Siddique M.
It Manager
Share
"Best Workflow management software out there"
What do you like best about Kissflow?

Simple to use, Easy navigation, Very less learning curve, Extensive documentation

What do you dislike about Kissflow?

Some desirable features are missing out, like download of attachments etc.

What problems is Kissflow solving and how is that benefiting you?

We have created several custom apps to manage our day to day business needs.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
TH
Tzvi H.
Coo
Share
"Great system, user friendly and fits our needs"
What do you like best about Kissflow?

This is exactly what we needed to manage workflow and approvals in our property management business. we needed s dropbox tie in, which was created for us, and it works well.

What do you dislike about Kissflow?

It sometimes feels cumbersome and a little slow. I'm not a programmer so don't have a feel for what would help that, and there's nothing specific I would change.

What problems is Kissflow solving and how is that benefiting you?

we eliminated a lot of paper, and a lot of our staff is in the field for a good part of the day, so the mobility factor has been amazing

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
GR
Gina R.
It Project Coordinator
Share
"Easy functionality "
What do you like best about Kissflow?

The most helpful for me is that I can create an app really fast and easy. They have really good support service. They help you right away. If you don't have a clear idea about what to put in your app, that won't be a problem because Kissflow has so many apps as an example of a different processes.

What do you dislike about Kissflow?

I have had performance issues. That means that for example when a user needs to open more than 3 attachments it takes a lot of time. Also when I want to publish the app, it takes time to publish it. I have done all the recommendations from Kissflow support, but It hasn't resolved the problem. We are waiting for the soon we will be moved to the new platform.

What problems is Kissflow solving and how is that benefiting you?

Improving communication through the company.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Patricia A. avatar
Patricia A.
Administration And Finance Manager
Share
"Kissflow has been a great way to put order in a lot of administrative task arround the office."
What do you like best about Kissflow?

What i like the best abput kissflow is the customer support. Whenever we have doubts or need assitant there is always someone avilable in the app and you can even have a conference call or something with the kissflow things to really clarify your doubts or solve the issues you are having with the app.

What do you dislike about Kissflow?

That workflow are not still synchronized with Google Calendar or other Google apps and that would be really helpful to for process automation

What problems is Kissflow solving and how is that benefiting you?

Purchase requirements. Vacations request. Supplier payment requests. New vacancies request.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
KR
Kimberlie R.
Administrative Assistant
Share
"No more paper!"
What do you like best about Kissflow?

I love that all of our normal processes are all done in one place, whether that's travel requests, purchase requests or a rebate program we have. It let's us do everything and cuts out having to print and do everything by paper. As a government agency we have to have several approvals for everything we do and Kissflow allows us to automate that, from contracts, to our purchases and everything in between.

What do you dislike about Kissflow?

I have yet to experience any problems using Kissflow. I know others have mentioned small bugs but I've been lucky and haven't experienced any.

What problems is Kissflow solving and how is that benefiting you?

All of our processes require multiple approvals and Kissflow lets us add as many as we need to the approval process, including others in other departments. We also recently were given the task of doing a rebate program and Kissflow lets us go through almost the entire approval process and cutting back on how many spreadsheets we need, how much paper. We can add the public's receipts and information and get their money to them quicker.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Agatha T. avatar
Agatha T.
Administrative Assistant
Share
"+On Budget"
What do you like best about Kissflow?

1. User is accountable for his or her purchases 2. Invoices processing is streamlined 3. You are able to do self-tracking on your Kissflow and see who is with it 4. Prompts effectiveness on the sales and accounting teams on the flow 5. Keeps us on budget 6. It allows decision making, the accounting team decides on whether to pay or not for the purchase when logged to Kissflow 7. With the new updates, there is now no need to do a Kissflow for some things that have already been bought and paid for. 8. Kissflow controls the operation and improves efficiency in an organization 9. You can withdraw a Kissflow if you no longer want it to proceed 10. Kissflow has got transparency and it manages hands-offs between teams 11. There is now a dashboard to select when you need your kissflow to be paid for, i.e payment on acceptance of quote or invoice

What do you dislike about Kissflow?

1. Sometimes it gets slow 2. Some people had a tendency of keeping the Kissflow beyond expectations 3. Kissflow doesn't have an offline option, it depends on data

What problems is Kissflow solving and how is that benefiting you?

No problems at the moment. I think the *Kissflow Group* must streamline the time on which on a certain step a person is allowed to keep the kissflow to themselves and also must have a duration time for the whole Kissflow to be completed I like the fact that it helps make work-life easier esp in the sales and accounting department. No much hustles on having to calculate the / some rates for instance 'VAT', Kissflow automatically gets you there when you click whether if the item is VAT inclusive.

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
DM
David M.
Controller
Share
"Controller"
What do you like best about Kissflow?

Ease of use, portability to mobile devices, email interface.

What do you dislike about Kissflow?

No follow up reporting for clarified workflows

What problems is Kissflow solving and how is that benefiting you?

1-cash management situations requiring multiple approvals 2-credit card expense reporting and approval

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
EM
Emiliano M.
Docente Universitario
Share
"Great software for our Business Processes"
What do you like best about Kissflow?

The power of this software is the flexibility during the costructuion of the Business WorkFlow. In fact you have a lot o different choise about the branches ad action that you can do. Another key point is the possibility to configure different role/profile with different view/action during every step of the process that you are creating.

What do you dislike about Kissflow?

Nothing because the product reached all the key point that we fixed before the purchase.

What problems is Kissflow solving and how is that benefiting you?

I created a workflow to manage our company's administrative rehabilitation process, from the first contact with the costumer until the flast day of rehabilitation programmed. We reached a lot of benefit because we eliminated the usage of paper during al the process.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Chris G. avatar
Chris G.
Cyber Security Consultant
Share
"Excellent work management solution"
What do you like best about Kissflow?

Easy to use, easy to change and easy to define a workflow

What do you dislike about Kissflow?

Liked the add item in version 2, easier to use than version 3

What problems is Kissflow solving and how is that benefiting you?

Lots of manual processes

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
YJ
Youssef J.
Ict Advisor
Share
"best experience"
What do you like best about Kissflow?

it facilitate my life and made our processes realy easy , no paper for any process , everyone is happy in the office and are super satisfied with it in their phones. as admin i can creat any process i need to facilitate our coworkers life and i can count on the support to show me anything i like or explain anything i Don't understand . i had people who doesnt' have good IT knowledge refusing it at the begining , but after using the apps created on kissflow they ere amazed how their work become easier and they can request anything from management team and their request will be done in time and he can follow his requet easy way.

What do you dislike about Kissflow?

can't add external signatures , this option will be great if you add it

What problems is Kissflow solving and how is that benefiting you?

the support help me a lot in solving issues and sometimes they gave me new ideas

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Martin E. avatar
Martin E.
Operation Cp Gs
Share
"Very good"
What do you like best about Kissflow?

Very customisable, and very easy to use.

What do you dislike about Kissflow?

Sometimes is very slow and it get lag when you need it the most.

What problems is Kissflow solving and how is that benefiting you?

I am solving an on boarding process

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Ariel R. avatar
Ariel R.
Commercial Excellence, Sales & Service Operations Director Latin America
Share
"Simple, fast, easy process and approval automation"
What do you like best about Kissflow?

Simple, fast, easy to use, user friendly, mobile, we could reduce emails, everything in the same place, ability to build KPI and dashboards

What do you dislike about Kissflow?

In the case of our company, it is a standalone tool, not integrated with other systems and tools.

What problems is Kissflow solving and how is that benefiting you?

We are automating all our processes and workflows.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
BF
Brent F.
Executive Director
Share
"Simple way to streamline travel requests from employees"
What do you like best about Kissflow?

Easy of use for users, and easy to manage/see travel requests over time.

What do you dislike about Kissflow?

No downside...it made an expensive, complicated process very easy.

What problems is Kissflow solving and how is that benefiting you?

Employees use KiSSFLOW for travel expense pre-approval...we've saved tens of thousands of dollars & no more "surprise" expenses!

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AJ
Alvin J.
Sr Program Manager
Share
"Streamling processes has been easy"
What do you like best about Kissflow?

The tool has allowed us to easily streamline and standardize an otherwise broken process previously. The tool allowed us to customize the specific needs of the business and offers a way to easily track and manage a particular workflow. Support was quick, especially the online chat and if things could not be solved immediately the support team got on a call to work out the solution with our team. Thank you.

What do you dislike about Kissflow?

There is a learning curve to customizing the tool to fit with the business process workflow, but there are lots of tutorials to help with it.

What problems is Kissflow solving and how is that benefiting you?

Scattered processes by different lines of business now are all on the same tool to gather and output the required outputs for the business.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
RS
Ryan S.
Operations Manager
Share
"KissFlow turned our business around"
What do you like best about Kissflow?

We have been using KissFlow to help streamline our business processes for two years now. Its had an incredible effect on our business and helped turn it from 'struggling' to an industry leader. Our company manages affordable housing and on a daily basis we work with some of the more difficult government bureaucracies that exist. We built KF apps to diagram every process that we have in the company and it has helped us to streamline our processes. One of the best features is that KF apps standardize every process across the company and we can track every task down immediately. But the single greatest feature is that when we recognize that we can improve our process, we simple program the change and hit 'enter' and in a second the entire company is operating on the new standard. Its intuitive enough that we seldom even send updated directions to our staff for how to use the new process. There is also a great live Help staff available one click away that can help you work through any issues and to discover new techniques. You don't need to be a computer programmer to make this system work and it is very flexible.

What do you dislike about Kissflow?

There is not much to dislike about KissFlow. A large part of KF's approach seems to be evolving organically from customer input. This is a good thing, but sometimes means there are small glitches in the software where a function doesn't work right. The software is a bit clunky looking for the average user used to the slick interfaces of a smartphone. But I would trade form for function anyday.

What problems is Kissflow solving and how is that benefiting you?

Our business is very file intensive. At any one point we have a thousand files working through one of our KF apps. We can locate the holdup on a file anywhere in the country in seconds. We can also search the database by field for any of the 12,000 files we have already completed. This software has helped us analyze and understand our own processes. We have a saying that. "if you can't put the process in KissFlow, then it isn't a real process".

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Jonathan J. avatar
Jonathan J.
Technical Support Supervisor
Share
"Great product!"
What do you like best about Kissflow?

Easy to create flows for complex internal processes. Support is great!

What do you dislike about Kissflow?

Sometimes too basic.But other than that it is great

What problems is Kissflow solving and how is that benefiting you?

Lots of internal flows and inter-department communications

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
MH
Matt H.
Business Systems Analyst
Share
"Oh, what a relief it is!"
What do you like best about Kissflow?

I love that everything is streamlined on the platform, and all the essentials are built in, instead of having to create them yourself. Things like sending notifications at the end of a workflow process and allowing required fields to be used, even if that field is hidden in a current form without causing an error is such a relief. KiSSFLOW uses common sense to the max, and allows the creator to focus on the necessary pieces to create an App.

What do you dislike about Kissflow?

The platform and interface could me more fluid, but it's designed to work for 95% of users. It would be nice to be able create links to house certain App types together instead of a list of all available, but it still works for the most part. It takes me less time by just showing which Apps are available for the current user when they sign in.

What problems is Kissflow solving and how is that benefiting you?

Number One is that KiSSFLOW is cloud-based, and with our company structure (core offices with many field locations) that allows ease of access that we just didn't have with our old workflow platform. Secondly, an App can be created in KiSSFLOW in about 1/3 of the time it used to take in that old platform. Because the platform is so easy to use, it was easy to transition users from our old SharePoint environment into KiSSFLOW. It also allows us to create Apps for new teams and get them in and working in no time, also.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Andrea V. avatar
Andrea V.
Gerente De Proyectos Y Atención A Clientes
Share
"Happy user of this app "
What do you like best about Kissflow?

I can work from wherever I am, at any time.

What do you dislike about Kissflow?

Sometimes, the app fails in my android device.

What problems is Kissflow solving and how is that benefiting you?

Workflows, approvals for processes that require attention from several people.