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At a Glance
Overview
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Pros and Cons
Not enough data available.
Not enough data available.
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Reviewer's Segments
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- 123FormBuilder Formerly 123ContactForm
- Acquire.io
- ActiveCampaign for Marketing
- AliveChat
- ApexChat
- Apollo.io
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campaign Monitor
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Constant Contact
- Creatio
- Deskxpand
- Domain.com
- Emma
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- UENI
- Unbounce
- Userlike
- Xero
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Total integrations:
82
- 123FormBuilder Formerly 123ContactForm
- Acquire.io
- ActiveCampaign for Marketing
- AliveChat
- ApexChat
- Apollo.io
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campaign Monitor
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Constant Contact
- Creatio
- Deskxpand
- Domain.com
- Emma
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- UENI
- Unbounce
- Userlike
- Xero
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By BigContacts, LLC
- Located in Alpharetta, GA, United States
- Founded in 2006
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
