Smith.ai Live Website Chat vs Chatter
Take a look at how Smith.ai Live Website Chat and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- AgilePoint NX
- Cyclr
- GoTo Connect
- Godaddy Hosting
- Grasshopper
- Jira
- Microsoft Teams
- PayPal Payments Pro
- PracticePanther
- Salesforce Sales Cloud
- Zapier
Total integrations:
5
- AgilePoint NX
- Cyclr
- GoTo Connect
- Godaddy Hosting
- Grasshopper
- Jira
- Microsoft Teams
- PayPal Payments Pro
- PracticePanther
- Salesforce Sales Cloud
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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