Smith.ai Live Website Chat vs LiveChat
Take a look at how Smith.ai Live Website Chat and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- 1CRM
- Benchmark Email
- Clearbit
- Dropbox Business
- GoDaddy Email & Office
- GoDaddy Website Builder
- GoTo Connect
- Godaddy Hosting
- Grasshopper
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- PayPal Payments Pro
- Pinecone
- PracticePanther
- Shift4Shop
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- Zowie
Total integrations:
20
- 1CRM
- Benchmark Email
- Clearbit
- Dropbox Business
- GoDaddy Email & Office
- GoDaddy Website Builder
- GoTo Connect
- Godaddy Hosting
- Grasshopper
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- PayPal Payments Pro
- Pinecone
- PracticePanther
- Shift4Shop
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
