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Algolia
4.6
(354)
1 deal available  | Redeemed by 40 software buyers
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Algolia Reviews & Product Details

Algolia Overview
What is Algolia?

Algolia is a discovery and search tool designed to help businesses improve their website and app search experience. The platform has tools such as instant search, typo tolerance, and personalized results that help users find the information needed efficiently. With a focus on simplicity and ease, Algolia helps businesses increase engagement and conversions by delivering a fast and relevant search experience.

Company Algolia Inc.
Year founded 2012
Company size 201-500 employees
Headquarters San Francisco, California, United States
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Algolia Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Algolia Pricing
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Algolia Features
Advanced Filtering
Auto-Suggestions
Cloud Deployment
Content Crawling
Content Highlighting
Customization Options
Data Connectors
Data Security
Document Indexing
Faceted Navigation
Federated Search
Full-text Search
Integration APIs
Machine Learning Algorithms
Metadata Tagging
Mobile Access
Multi-language Support
Natural Language Processing
Query Suggestions
Real-time Indexing
Relevance Tuning
Role-Based Access Control
Scalability
Search Alerts
Search Analytics
Search Result Ranking
Spell Check
Synonym Support
Thesaurus Management
User Activity Monitoring
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
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354 Algolia Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Mar 27, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good search tool that is very fast."
What do you like best about Algolia?

Admin tool is well equipped and highly functional. It's fairly easy to use and understand quickly. It is easy to debug inside the admin tool.

What do you dislike about Algolia?

Some API documentation and react instant search documentation is a bit lacking. Particularly with connectors for react instant search, you have to read the github repo code to understand how to really implement it. Pricing has increased a lot since we first used it. We are lucky to be on a legacy plan but if we ever need to update it, as a startup company, we are unlikely to be able to afford the same level of features.

What problems is Algolia solving and how is that benefiting you?

It is a fast search tool for catalogue of products. Great for customizing your own catalogue page but at the same time utilizing their search capabilities with filters.

Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"I consume data from Algolia that my temmates loaded in."
What do you like best about Algolia?

I like how fast it is. It makes search functionality really easy to implement from the UI standpoint.

What do you dislike about Algolia?

It's still somewhat a black box for me. I don't fully understand how data is loaded to Algolia and what functionality Algolia provides that could enhance my application.

What problems is Algolia solving and how is that benefiting you?

Algolia helps me quickly search for products. I use the facets feature extensively and like how fats it is.

Mid Market (51-1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Great - but getting more expensive to unused additional services"
What do you like best about Algolia?

The core search functionality is great, reliable and fast. Their additional value add functions are good, but most are not worth the additional costs. Admin and integration is difficult (M2) and does require technical dev/sys admin.

What do you dislike about Algolia?

Their cost structure and quoting are smoke and mirrors and increasing rapidly. They are making it difficult to understand, predict, manage and rolling out increasingly hostile overages. The end goal appears to allow themselves the first glance view of being competitively priced to get you contracted in, then hit you with overage charges. They know that switching between suppliers is costly - thus most customers wont.

What problems is Algolia solving and how is that benefiting you?

Great for controlling complex searches for fashion, allowing us to control results for things like newness, stock levels, discounts etc. We also use their preview search to great effect allowing people to adjust their searches on the fly using the visual feed back of the garments. We also inject promotional content into search eg: Search Socks and the "Socks Multibuy" banner comes up in results.

Small Business (50 or fewer emp.)
Apr 04, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Amazing service"
What do you like best about Algolia?

Simple and transparent pricing (and free hacker plan) Easy indexing (whether it be from their dashboard or via their API) Transparent and easy tuning Typo tolerance Multiple language support Geo-search capabilities Intuitive dashboard & analytics

What do you dislike about Algolia?

The price is slightly high, however for the service it provides, it isnt a bad option!

What problems is Algolia solving and how is that benefiting you?

Used for searching and completing work, lots of benefits!

Mid Market (51-1000 emp.)
Mar 07, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good Search tool for the price, but poor service"
What do you like best about Algolia?

The search function is quick, not the fastest, but quick enough. The reporting is ok, but tough to drill down to specifics like other search vendors.

What do you dislike about Algolia?

The reporting needs help. Requires support to dig in deeper. Support is difficult and slow to make contact. Submitted support ticket and didn't receive response for 3 business days. Company started double billing us for 5 months and when asked to stop double billing and credit our account, they did not respond after several attempts. Had to get credit card company involved.

What problems is Algolia solving and how is that benefiting you?

Content search that isn't avaiable with OOTB MAGE.

Small Business (50 or fewer emp.)
Dec 10, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"A “unicorn” with zero customer support. Lol"
What do you like best about Algolia?

The product itself is excellent- when it works.

What do you dislike about Algolia?

There is no customer support, so when things go wrong you wait days for a response. Also their billing platform is buggy af, and has no notifications. So your service can be cutoff without warning, even when it's their fault for lack of adequate error detection systems. It would be fine if there was a support team to swiftly respond and resolve issues, but there isn't, so lack of infrastructure and lack of support is a double whammy.

What problems is Algolia solving and how is that benefiting you?

Search and Recommendation for users, obviously. Improve product discovery, shorten time to checkout. (Typing more text here to it reach the character threshold.)

Small Business (50 or fewer emp.)
Aug 03, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Oportunidad de mejora"
What do you like best about Algolia?

Su concepto de creación (La posibilidad de utilizar servidores más preparados para las consultas)

What do you dislike about Algolia?

La gran cantidad de codigo que te "enchufan" (¡3 archivos JS!) + La falta de un formulario PROPIO + La falta de un shortcode para insertar dicho formulario PROPIO en donde uno quiera.

What problems is Algolia solving and how is that benefiting you?

Por ahora ¡NINGUNO!

Mid Market (51-1000 emp.)
Jul 22, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Difficult to use, buggy and unreliable"
What do you like best about Algolia?

Very little. The platform does have a lot of functionalities but you need to be an expert to us and have a dev background or find an implementation partner

What do you dislike about Algolia?

Been screwing around with trying to implement this for several months. Supposed to be a less complicated and non-developer friendly alternative to elastic search. It's far from it. Our search is now riddled with bugs and our collection pages have clusters of similar products on them with no rhyme or reason. Waste of time.

What problems is Algolia solving and how is that benefiting you?

E-commerce search, similar product recommendations, collection pages and filters

Mid Market (51-1000 emp.)
Jul 04, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Good search out of the box, but inexistent customer support"
What do you like best about Algolia?

Algolia search is easy to implement and manage provided that you don't try to do something complex and do not need to involve customer service. The search results, on a default setting, are very well presented and indexed efficiently without cumbersome setup time.

What do you dislike about Algolia?

Inexistent customer support. I got a good amount of seemingly automated informative and follow-up emails on signup which should imply there is great care and interest in their customers. My experience however proved that, once I needed help and engaged the customer service, I got completely ignored. My reminders and requests for follow-up and feedback got ignored as well.

What problems is Algolia solving and how is that benefiting you?

Algolia was the only search plugin I could easily integrate into Docusaurus with a good amount of features out of the box. The other solutions I have tried either didn't work or were more complex to maintain and setup, and time is scarce.