GoodAccess Reviews & Product Details

I tried using several providers to ensure I had a stable, dedicated IP in order to RDP to my clients' servers while I travelled overseas as a digital nomad. I tried Hotspot Shield, Express VPN and Nord VPN and in all cases, I could not get RDP started. I spent many hours working through the various troubleshooting guides and working with the help desks of these providers to no avail. I then tried GoodAccess and was completely shocked when IT JUST WORKED. No hassle, no tickets, no downtime. I've been using them ever since and have had NO ISSUES. Set up was simple, even on my iPhone, and my devices are integrated. I use it almost every day since I installed and have never had a problem.

It is a little expensive for my need - which is only for a dedicated IP address. However, they are the only provider that I tried that actually worked.

I service several clients remotely, but was tied to staying in one place until I could implement a static, dedicated IP that could be whitelisted by my clients. Now I am free to travel all around the world while taking care of my business.

What I appreciate most about GoodAccess is its remarkably user-friendly interface, making it easy to manage VPN settings and user access. The feature of assigning a single IP address to multiple clients streamlines our operations and enhances the overall efficiency of managing our network infrastructure. Moreover, the built-in threat blocking capabilities provide an additional layer of security, ensuring that our critical systems and web applications are safeguarded against potential threats. This combination of ease of use, functionality, and robust security measures makes GoodAccess an outstanding choice for our company's needs.

Nothing at all, we use GoodAccess over 3 years now and we had only one short interruption of service, which was quickly resovled.

GoodAccess effectively addresses our need for secure, simplified access to critical network infrastructure and web applications. By enabling us to assign a single IP address to all clients, it streamlines our access management, reducing the complexity and time involved in network administration. This unified approach not only enhances operational efficiency but also ensures consistency in access control. Additionally, the advanced threat blocking observed in our dashboard indicates proactive security measures, which instills confidence in the system's ability to protect our sensitive data and resources. These benefits collectively translate into a more secure, efficient, and manageable network environment, crucial for our company's smooth and secure operations.

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

We can access Our ESP using a dedicated UK ip which we get from GoodAcess, and we need the connection stable and around the clock. GoodAccess provides a very stable VPN with excellent support

small package for small teams (they have a 5 team package which is very useful if oyur team is samll and odnt want to buy a 10 or larger package) Supports azure ad sso which is useful fo rour security as we only needed our users ot be abel to login into the vpn Agent is mostly satble and works well. no issues with users companining they cant connect they were our first consideration andnever looked back

limited chat hours for techjinaol support only 8-5 cet mon to fri is available

we needed as staic vpn when we initally enroled anfd this has helped improve our security accros our oother services the connection is also very good ewhen we are connected ot their vpn

Easy to use administration. Easy to implement.

The price tier is not suitable for small teams.

Through GoodAccess we a have a safe remote work solution working from everywhere.

Static IP address shared by a single teams Multiple gateways per team Access control features Stability and speed

You can only add new users in blocks of 5 users, this leads to unused licenses and unnecessary costs

Providing secure access to cloud environments for our remote teams with good access control for specific team members. Centralised team management makes it easy to administer new or departing users. Ability to have different products per team allows us to have different teams at different price points.

Definitely useful for a remote team like us, located in different countries. I am based in Argentina, and there is a client from our agency that usually blocks IPs from countries outside the US. I had tried 3 different VPNs and I couldn't access with any of them. Until I tried GoodAccess, and it worked out smoothly. Also, its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. The interface is user-friendly and easy to navigate.

So far, it's all positive and no negatives, which is quite a feat for any VPN service in my book. Some say the price is a bit high. But I think the price is reasonable because it allows your international team to use the same Static IP.

We are a remote team located in different countries. Working with GoodAccess has made our work more accessible and more efficient than other services we have tried.

GoodAccess is the only VPN provider that allowed the flexibility we needed to connect our equipment for site to site VPN. All other options focused on individual users wanting to get around geographic restrictions or browse the Internet. Our use case was different and GoodAccess was the best option for us.

Pricing has increased somewhat lately, but this is recognized as the reality of inflationary pressures ad they are still quite competitively priced in the market

We needed a way to connected hundres of remote site networks for audio/video streaminig and video conferencing. Every remote site used different ISP and would not provide static IP addresses or other consistent ways to create a site to site tunnel. Using the good access VPN service makes it easy for us to consistently and reliably and securely connect all of the sites over the Internet. The VPN gateway is fast and reliable and located in our coutry for minimal latency.

It is simple to use. No bugs and works natively in Mac with no issues. My team across the world uses it with no issue.

The only feature I would like is the ability to toggle between different VPN locations as part of the service.

It is helping our foreign staff access US only resources. We were not able to access certain job boards restricted to US IP Addresses.

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

It can sometimes be a little heavy on memory use.

It enables us to have a secure connection to all of our services and enables protection for our teams that work remotely at multiple sites or from home. It is easy to set up and has great customer service.

It has allowed us to reliably connect to our server host using a single IP point of access from the country where our servers are hosted. This allows for organized and secure access and saves us money with less up front configuration of different devices in different locations connecting. When our needs have changed customer support has been great explaining our options and meeting our needs.

For our needs the service we get from GoodAccess is perfect, I can't think of how it could be easier than 1 click access to our private IP Address. The few times I have needed support it has been provided extremely fast.

Along with a VPN we require a static IP to access our servers which host our applications. This allows our software developers to have ease of access as well as users in our organization. Our applications are used for Project Management for major construction projects right down to Fabrication shops. Security is obviously of utmost importance as is reliability and we get that with GoodAccess. It is literally one click and we are connected and able to run our software regardless of location our users may be in.

GoodAccess to easy to setup and great features for an affordable price. Very accessible for any small business especially with remote workers.

Maybe education on how to select the best gateway and why multiple gateways are important.

We wanted to have a secure vpn for our overseas employees.

We chose GoodAccess for our zero-trust network access solution, and it surpassed what we initially anticipated. The setup was both rapid and uncomplicated, enabling us to create an ultra-secure environment promptly. Over the course of several months, GoodAccess has demonstrated itself to be a financially prudent and dependable option for our organization.

While utilizing GoodAccess, we ran into a few complications with the Access Control feature during its integration with AWS Cloudfront. Nonetheless, the customer service team was quick to respond and instrumental in pinpointing the issue. It's possible that this concern has been addressed since our most recent interaction with the service. In addition Goodaccess does not work in Egypt but that is because of Egypt strict VPN access rules

Many of the services and networks we need access for requires a static IP in order to provide access and since our team is international we are able to use Godaccess VPN to whitelist one IP for the whole company

In our Scenario, Dedicated IP is very useful, gives us security.

Some time GoodAccess VPN client keeps showing connecting and by any way we are not able to connect, it only works after restarting the system. It also does not work by changing the protocol.

VPN with dedicated IP. so easy to give access & security to paricular dedicated IP.

It's very user-friendly, and anyone can access and use it easily.

I don't get anything that I dislike in GoodAccess.

I am using it for VPN purposes.

GoodAccess was exactly what we needed for our team. If you're looking for a budget-friendly enterprise VPN, try GoodAccess. Don't understand how to configure a VPN? No problem with GoodAccess, just create an account and invite your team.

I don't have any and haven't heard any complaints from the team using it either

We needed our remote team members to connect to a single IP whitelisted for VM access. GoodAccess solution did exactly that for us.

GoodAccess simplifies complex setups, but still gives us enough freedom to do exactly what we need. GoodAccess has so far proven to be more stable and fast than our previous cloud VPN. Where our office gateway gave us trouble, GoodAccess offered solutions. The amount of features is commendable, and development is noticably full steam. On top of everything, their support is fast, helpful and kind unlike anything I've ever seen.

The only potential risk we saw when implementing GoodAccess, is that it is not as big as some competitors. But man, am I happy we took that risk. After using GoodAccess for a few months, I am confident that they will do a lot of good as they grow.

GoodAccess reliably allows us redundant access to our resources across various networks securily. It's also a big plus that we can limit access to resources per user as well as per group. No matter where our employees are in the world, no matter which uplink is down, everyone can always do their job.

We looked for a solution for weeks when we went fully remote. We needed a fixed IP, easy to use app and desktop software and easy user management. GoodAccess ticks all these boxes and is also reasonably priced.

Nothing. We have had no issues with the platform. One small bug was fixed in less than 24 so their tech team is very efficient.

Remote access to a production database, donor data & SFTP by fixed IP and a whitelisted IP address.

Ease of setup. Compatible to all operating systems. Engineers can just get an account and go.

Weird default avatar that got assigned when new users got created. Maybe just default to plain avatar.

We need a static gateway for our very widely distributed worldwide development team.

My team of 10+ users and I have been using GoodAccess for a few months, and it's proven to be a reliable solution for remote and hybrid work security. The dedicated business VPN, with 35+ gateway locations, offers secure access to company resources across various locations. Features like identity-based access control, traffic encryption, and MFA enhance security without compromising our business agility. While GoodAccess has simplified network security management and reduced costs, it might not be ideal for everyone. Overall, it's a competent choice for SMBs seeking a secure remote access tool.

Nothing particularly comes to mind. Product works exactly as advertised

All users access to company apps through same IP addresses in multiple locations