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QuickBooks Online Logo
QuickBooks Online
Effortless Accounting Solutions Online
4.1
(3,202)
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QuickBooks Online Reviews & Product Details

QuickBooks Online Overview
What is QuickBooks Online?

As one of the best known accounting and financial software companies today, Quickbooks offers a combination of reliable payroll tools, HR solutions, and automated tracking features. Quickbooks also include access to benefits, project management, inventory, and contractor options. One of the biggest benefits of Quickbooks is its flexibility. Quickbooks integrates with Square, Shopify, PayPal, and a host of other well-known tools. Finally, Quickbooks also provides access to expert accountants and tax professionals.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
Social Media
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Ask Questions about QuickBooks Online
What QuickBooks Online is best for?
How does QuickBooks Online compare to FreshBooks?
What are the pros and cons of QuickBooks Online?
QuickBooks Online Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Online Pros and Cons
Pros
  • Great onboarding process
  • Can integrate with third-party apps
  • There is a mobile app available
Cons
  • Introductory price doubles after three months
QuickBooks Online Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
QuickBooks Online Media
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QuickBooks Online Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 22, 2025
QuickBooks Online Logo
3,202 QuickBooks Online Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Apr 02, 2021
 Source
Overall Rating:
5.0
EK
Eunice K.
A
Share
"Reliable Accounting Application."
What do you like best about QuickBooks Online?

QuickBooks being online application your are assured you can access the application anywhere anytime.Its very simple to use ,creating of general ledger and capturing of transactions is very simple.Detailed financial report e.g Balance sheet, P&L and Trial balance are very detailed and clear to understand.

What do you dislike about QuickBooks Online?

For new user it may require a learning curve which takes some time

What problems is QuickBooks Online solving and how is that benefiting you?

We had an issue for people working away from office cause they could not access the system.But Quickbooks Online has helped alot because you can access the system anytime anywhere.

Small Business (50 or fewer emp.)
Apr 01, 2021
 Source
Overall Rating:
5.0
SS
Shannon S.
Wizard
Share
"Tried and true - there's a reason that they've been around forever"
What do you like best about QuickBooks Online?

Everyone has heard of Quickbooks or used Quickbooks or are currently using Quickbooks. The familiarity is great, and their reach is far. They can do everything - at a cost.

What do you dislike about QuickBooks Online?

Quickbooks are expensive. Yes, they can do and handle everything; but at what price?

What problems is QuickBooks Online solving and how is that benefiting you?

We are handling all of our bookkeeping and record-keeping with Quickbooks. We do not do inventory tracking but are aware that the option exists.

Mid Market (51-1000 emp.)
Feb 02, 2021
 Source
Overall Rating:
5.0
SL
Simon L.
Project Manager
Share
"World Most Reliable Accounting Software"
What do you like best about QuickBooks Online?

We use QuickBooks Online for our multiple businesses and in return getting the best services from the software. Our work get well organized and our data stored online where one can access it in anytime or at any place. The software has many different features which are simple to integrate and use to make your business run smoothly.

What do you dislike about QuickBooks Online?

You cannot operate the software while offline and asks for updates several times

What problems is QuickBooks Online solving and how is that benefiting you?

The problems we are solving are; Invoicing. PO functions and managing estimates of our business.

Small Business (50 or fewer emp.)
Jan 23, 2021
 Source
Overall Rating:
5.0
Stephanie M. avatar
Stephanie M.
Staff Accountant
Share
"I love QBO"
What do you like best about QuickBooks Online?

I love how easy it is to use quickbooks online. Our clients that know nothing about accounting can assign categories for bookkeeping

What do you dislike about QuickBooks Online?

Sometimes Quickbooks online does not work well when it tries to guess an expense for bookkeeping

What problems is QuickBooks Online solving and how is that benefiting you?

We keep track of client corporations and keep records

Mid Market (51-1000 emp.)
Jan 22, 2021
 Source
Overall Rating:
5.0
CA Rakesh J. avatar
Ca Rakesh J.
Finance Manager
Share
"QuickBooks"
What do you like best about QuickBooks Online?

I like the best in quickbook you can enter the transactions online from anywhere also there is no required to maintain local server.

What do you dislike about QuickBooks Online?

Comes to the reporting point of view there is lack of presentation. Some times difficult to track transactions.

What problems is QuickBooks Online solving and how is that benefiting you?

We can easily divide delegation of duties to maintaining the books. Quickbool as good for small medium enterprises they can use effectively and low cost they can maintain accounting of enterprises.

Small Business (50 or fewer emp.)
Jan 21, 2021
 Source
Overall Rating:
5.0
TD
Trish D.
Finance Manager
Share
"Excellent accounting tool"
What do you like best about QuickBooks Online?

It's fine and it works great it's an easy to use tool, I like it because I can create monthly invoices and it's synchronized with bank accounts, everything is registered in one place, so I can work at home too and that's great for me.

What do you dislike about QuickBooks Online?

I don't really have any kind of serious problem that makes it difficult for me to use this tool, but sometimes I have problems with invoices that do not usually appear automatically.

What problems is QuickBooks Online solving and how is that benefiting you?

It is sensational it has been of great help to be able to solve problems and organize expenses, saving time working from home.

Mid Market (51-1000 emp.)
Jan 20, 2021
 Source
Overall Rating:
5.0
RK
Rohit K.
Finance Manager
Share
"Quick KhataBook"
What do you like best about QuickBooks Online?

Easily access to accounting data from anywhere at any time. Also easily update the data.

What do you dislike about QuickBooks Online?

All of the things is good apart from some time difficult to found transaction data. Somewhat lack of report presentations.

What problems is QuickBooks Online solving and how is that benefiting you?

It is good for small medium enterprises and also in cheap price you can maintain data.

Small Business (50 or fewer emp.)
Jan 06, 2021
 Source
Overall Rating:
5.0
TG
Tiara G.
Founder
Share
"Easy and sufficient"
What do you like best about QuickBooks Online?

I like that I can scan receipts and track our business expenses. I also like that I can create POs

What do you dislike about QuickBooks Online?

For the purpose I use Quickbooks for I do not have any dislikes. It works great for me.

What problems is QuickBooks Online solving and how is that benefiting you?

I’m able to track purchase orders I created, and monitor our expenses to make sure we stay on budget.

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
Marisa B. avatar
Marisa B.
Client Services Coordinator
Share
"A great program to use as a back up"
What do you like best about QuickBooks Online?

Quickbooks Online makes life a bit easier when new to the world of online invoices. They offer cloud storage. Which is more secure than other companies out there. YOu do not need to purchase an upgrade every year. With Quick books online you never have to worry about using outdated software. Hassle-free access from different devices makes it easy to keep books on the go. The offering of how-to videos and classes that are available to access online. Quickbooks also makes doing payroll such a breeze.

What do you dislike about QuickBooks Online?

Depending on the update locations of different areas change and can be hard to find. That you need a download of the desktop suite which costs extra to have information on your hard drive. If the internet is down or no cell service you can not access your information until you are back online. That you must use their template designs to create one and they do not offer a custom upload.

What problems is QuickBooks Online solving and how is that benefiting you?

Transfering of business between previous owners and new owners, so that the switch is seamless and more time-efficient. Keeping updated on all late payments.

Small Business (50 or fewer emp.)
Dec 14, 2020
 Source
Overall Rating:
5.0
EK
Emma K.
Seo Specialist
Share
"Comprehensive View of all Payments and Time Off"
What do you like best about QuickBooks Online?

I like the feature that tells you your total payments year to date as well as breaking it down for you. I like that you can log in and there is a record of what you have been paid in each period, YTD, or even years past. I like that you can see clearly how much was taken out for taxes.

What do you dislike about QuickBooks Online?

I wish each payment could have a title associated with it. For example, I wish it would be labeled which payments are for recurring paychecks, and which are for bonuses, etcetera. That is the only section I that I think could somewhat benefit from an improvement. Otherwise, I have no dislikes!

What problems is QuickBooks Online solving and how is that benefiting you?

Employees are all sent their paychecks virtually and can more easily keep track of them. Not just for the current year, but all years past.

Small Business (50 or fewer emp.)
Dec 11, 2020
 Source
Overall Rating:
5.0
JD
Jane D.
A
Share
"Awesome Software for the Small Business"
What do you like best about QuickBooks Online?

the simplicity of the program makes posting, cutting payment, etc... easy to do

What do you dislike about QuickBooks Online?

when on the vendors hub on a specific vendor, i would like to search for an invoice # for that vendor and not have to search all of QB. If there is a way to do that, then I need to learn that.

What problems is QuickBooks Online solving and how is that benefiting you?

Problems that I am solving with QB is basically just bad bookeeping practices have turned into good bookeeping practices. the benifit of QB is that i know whats what in my accounting from AR to AP and Payroll.

Small Business (50 or fewer emp.)
Nov 20, 2020
 Source
Overall Rating:
5.0
Michaela S. avatar
Michaela S.
Owner
Share
"Quickbooks Online is Awesome!"
What do you like best about QuickBooks Online?

It is an easy platform to use and I am able to track all of my money without second guessing.

What do you dislike about QuickBooks Online?

Sometimes it can be a bit difficult to figure out how some categories are labeled to be able to have it work perfectly.

What problems is QuickBooks Online solving and how is that benefiting you?

I track all of my small business expenses through Quickbooks Online and haven't had any issues. I love being able to know how much I make per month easily and effortlessly.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
AH
Anita H.
Financial Director
Share
"love that I can access our accounting status anywhere"
What do you like best about QuickBooks Online?

I can access quickbooks from my desk, my home, or anyone else's computer. It's great being able to access the information I want whenever I need it without waiting until I get back to my desk.

What do you dislike about QuickBooks Online?

sometimes it's hard to get the report I want. This may be more an issue of user knowledge than the software, but I don't find setting up a report easy.

What problems is QuickBooks Online solving and how is that benefiting you?

it's great having everything in one program. Our bank transactions automatically download into QuickBooks.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
ED
Erin D.
Operations Manager
Share
"Much easier than I thought"
What do you like best about QuickBooks Online?

This application basically walks you along in every day life. It alerts you to things you need to do and actions you need to take.

What do you dislike about QuickBooks Online?

There really isn’t anything I dislike about the app

What problems is QuickBooks Online solving and how is that benefiting you?

I am realizing more deductions. I am seeing where too much money is being spent on certain projects

Small Business (50 or fewer emp.)
Nov 13, 2020
 Source
Overall Rating:
5.0
HE
Hannah E.
Owner
Share
"A great software for small business owners!"
What do you like best about QuickBooks Online?

I really like that Quickbooks connects with my bank accounts, so I do not have to manually input any transactions. It takes the laborious work out of the equation. I also use the mobile app to scan receipts right away, and then I throw away the receipts since I know they are stored digitally in a reliable space. In addition to this, QuickBooks automatically matches the receipts to the charges, so I can simply approve and the work is done. As easy as 1-2-3!

What do you dislike about QuickBooks Online?

It is very difficult for my accountant, who uses QuickBooks desktop, to use the QuickBooks Online version because of the vast differences between the two. I wish the features were more similar so you can easily switch between both. Other than that, I have been extremely happy with QuickBooks Online!

What problems is QuickBooks Online solving and how is that benefiting you?

I am making the accounting for my small business substantially more easy than it would be without QuickBooks Online. I am saving time due to the fantastic integration features, and I am keeping my books in order every single day. I know a much more accurate profit and loss, balance sheet, and more because of the simplicity and accessibility of the software.

Mid Market (51-1000 emp.)
Nov 05, 2020
 Source
Overall Rating:
5.0
Rhonda R. avatar
Rhonda R.
Tax Accountant
Share
"EASY TO USE ACCOUNTING SYSTEM FOR NON-ACCOUNTANTS"
What do you like best about QuickBooks Online?

ACCESS ANYWHERE, IMMEDIATE HANDS ON ACCESS FOR YOUR ACCOUNTANT WITH NO NEED TO CREATE AND TRANSFER BACKUPS, OR HAVING TO WORRY ABOUT MERGING FILESE

What do you dislike about QuickBooks Online?

EASY TO CHANGE PRIOR PERIOD TRANSACTIONS THAT HAVE BEEN CLOSED AND REPORTED ON TAX RETURNS

What problems is QuickBooks Online solving and how is that benefiting you?

BETTER ABLE TO ADVISE CLIENTS BASED ON CURRENT ACCOUNTING INFOMRIATON.

Mid Market (51-1000 emp.)
Nov 05, 2020
 Source
Overall Rating:
5.0
Sheena M. avatar
Sheena M.
National Human Capital Executive
Share
"QuickBooks Online is life changing!!"
What do you like best about QuickBooks Online?

I like everything the QuickBooks Online has to offer. This software is easy to navigate, customer service is US based and ready to help me solve any issues or help I need. This Software is absolutely essential to my day to day operations. From the ease of use in payroll services, tracking inventory, combining all purchase and financing accounts and creating invoices for all of my customers I could not be happier with QuickBooks. What I really love is that software is always adapting and improving to help with more and more essential tasks, and if I don't know how something works there is always a Webinar/Customer service agent/video to give myself and my employees the tools they need to meet any accounting challenge.

What do you dislike about QuickBooks Online?

Honestly I like everything, no complaints at all.

What problems is QuickBooks Online solving and how is that benefiting you?

I am solving a few different issues with my family owned business; I take full advantage of the time and attendance- TSheets, QuickBooks Online accounting, compliance, payroll

Small Business (50 or fewer emp.)
Oct 16, 2020
 Source
Overall Rating:
5.0
Melissa B. avatar
Melissa B.
Customer Support Specialist
Share
"QBO makes accounting easier during social distancing"
What do you like best about QuickBooks Online?

The layout of the software is very intuitive. QBO has a very robust knowledge base and I have been able to answer any question that arises by viewing their documentation.

What do you dislike about QuickBooks Online?

As far as getting QBO certifications it can be pricy. Some QB classes taught on UDEMY include *all* quick books versions in one class. So you would have to complete hours of course work that is not relevant to the version you use. I wish they would separate these into indivisible classes.

What problems is QuickBooks Online solving and how is that benefiting you?

We are able to sync accounting. I am able to hop on a call with my boss and have her easily screen share and give me examples of what to clean up.

Small Business (50 or fewer emp.)
Oct 16, 2020
 Source
Overall Rating:
5.0
MIGUEL ANGEL M. avatar
Miguel Angel M.
Company Owner
Share
"The accounting Software all business needed every day"
What do you like best about QuickBooks Online?

The best accounting solution for small and medium or large businesses in the market to keep business accounting up to date. An application that works from any device at all hours of the day throughout the year without giving any problems very easy to use with very powerful tools and with a good catalog of applications to add and be able to carry all finances from one place

What do you dislike about QuickBooks Online?

One of the problems is the accessibility of the product in terms of cost, I think it is a great, very good tool but it has a high cost for those who just start with a micro business but, like everything, it is very necessary to keep the accounting and finances of what they sell day by day, in the same way there companies that would like to add accounting together with a payroll package to be more focused, the payroll packages included as an extra must be cheaper so that everyone can have access to good tools but at a lower cost, there are many people who do not always have the resources to pay a lot of money for services that are very necessary for what the company is growing

What problems is QuickBooks Online solving and how is that benefiting you?

In Quickbook online you can practically solve all the accounting problems of a business based on the wide availability of services that are integrated in the same platform, which gives a great advantage when keeping the accounting of a business

Small Business (50 or fewer emp.)
Oct 14, 2020
 Source
Overall Rating:
5.0
TW
Trent W.
Account Manager
Share
"Flexible, Useful"
What do you like best about QuickBooks Online?

My favorite aspect of Quick Books online is that it is flexible and portable, and travels easily with our business. Previously using QuickBooks on a desktop I struggled with having to be in office to update records such as receipts. The Receipt scanning feature is indispensable. The mobile app by far is our favorite feature. while we have an office, we are a mobile focused business and being able to do our accounting work on the go is very valuable.

What do you dislike about QuickBooks Online?

As with most accounting software's there are always challenges. While I actually believe Quick Books software is the best out there. I think it lacks the ability to customize views and templates. Also as opposed to the desktop version you are subject to a good internet connection and the software working online. Occasionally we are unable to load or save a new invoice on the go. Pricing is also a little steep . $70 a mo for the plan we are using, is significantly higher than other options. But I still believe it is the best on the market.

What problems is QuickBooks Online solving and how is that benefiting you?

Qick Books online is solving all of our bookkeeping needs in a portable and powerful platform.

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