We could easily create and launch a subscription service for video workouts (both VOD and live sessions). When we selected them among a bunch of competitors, what really stood out were their marketing features (integrated abandoned cart remarketing, gift cards, email funnels, etc) and the value for money of everything they bundled into an affordable price, yet what truly made us happy as customers was their support - always attentive, super competent and helpful with a human touch, they make us feel listened to and they have not only clarified all our doubts and generally made our product look better but also fed our feedback to their dev team so they could include it in their product roadmap, which was truly amazing!
It would be ideal if they had an integrated member referral program feature, but I know they are working on it so I am keeping my fingers crossed it will be released soon
We could easily create and launch a subscription service for video workouts (both VOD and live sessions) already with an integrated end-to-end and very effective marketing funnel
Uscreen has a huge range of features which not only improves my customers' experience of the membership, but also my own ability to effectively present and market to my prospects and customers. These features have made a huge impact on my business - increasing my revenue from existing subscribers, improving customer retention as well as increasing my subscriber base. I think the impressive range of features comes down to Uscreen's willingness to listen to creators' feedback and their understanding of the art of selling memberships. They are a dynamic and innovative company, as well as being caring, attentive and supportive.
I can't think of anything. There are a few nice-to-have features that are not yet available but they don't have an impact on my business and I am sure these will be developed over time.
I migrated from Vimeo OTT to Uscreen just under 6 months ago. Vimeo OTT was very limited in its features, and this was restricting the growth of my business. Since moving to Uscreen my business has benefitted hugely. Features such as tiered pricing and the way payments are processed have meant that I have increased my revenue from my existing subscribers. Features like the community and other marketing tools have improved my connection with my subscribers and therefore customer retention. With the Uscreen marketing tools, I feel supported in the task of increasing my subscriber levels too. Overall, I am now proud of my membership offering and feel so much more confident in my ability to grow my business.
We feel like they listen to our requests, and update the site to better reflect what we need for our online subscription platform. We are able to customize our page to look on-brand with no loss of functionality.
The analytics are not as intuitive as some other sites, but I know they are working on that. We would love to have more fidelity with easily finding all statistical information on how our classes perform, and an easier way to get quick feedback from our customers on their demographics and how they like a class.
We switched over so we could have a more customized site--and we have been really happy with being able to do that in a cost effective manner.
Product works well. It takes away all the tech work from building a membership site I can focus on my content. Customer support is top! It feels like a family and I feel very supported even if I know I'm not their biggest client. They are listening to their users and their community. They are always engaging with us. I am also able to connect w/ other like minded members.
Analytics in terms of where I got sign ups from (google, instagram etc) are hard to come by. Google Analytics integration could be more seamless and have someone to help us with making sure it was done right. Right now when I go live, the URL doesn't save and I have to create a completely different piece of content for the "recorded video"
Uscreen is making it easy for me to manage my subscription membership by providing me tools and improving tools and processes for me so I can worry less about technology and do more content creation
Highly recommend! Been with Uscreen about 3 years and I'm on there daily. I have no complaints, in fact my experience has only improved as they've continued to respond to feedback from Uscreen users, and develop more features. The customer service is excellent. I was assigned a Customer Success Manager when I added the app function and we meet once a month (or more if I need it). She's awesome. Thank you Holly!! The whole support team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions, and tech support has been incomparable to other systems I use for my business. This has been essential as I don't want my end user having to wait for my response. It's meant my customer service can remain at a high level. I also love how easy it was to set up and get going at the start, then add additional services as I've developed. The integeration with Stripe works well, and I've never had an issue taking or receiving payments.
Small thing, which I know they are working on, but some features in the community challenges are still not quite working for me and my membership.
Uscreen enables me to easily deliver a vast array of on demand videos, programs and live sessions to my community in a membership format. It is incredbly easy for me to manage, and for end users to access.
Uscreen has an intuitive user-interface, making it a breeze to set up any video on demand service. Add to it, their world-class customer support when you get stuck, Uscreen certainly sets themselves apart from other similar services. Uscreen's customer service is second to none and they also have OTT options, so I'm able to distribute my VOD through a number of apps and marketplaces.
My one hang-up is that since users pay for access, I'd like to see Uscreen taking no cut of the earnings. It just seems like double-dipping when account holders are already paying for a monthly/yearly subscription and Uscreen pulls a service fee and a $0.10 per subscriber fee every month.
Uscreen provides a homebase for all my membership needs as a video content creator. I'm able to get crowdfunding for various projects for my YouTube channel and beyond leveraging Uscreen. The biggest unique option Uscreen has that differentiates them from the competition - OTT (apps). I like how I can easily convert my video on demand library into an app and distribute it to places like Apple, Google Play, Roku, and more!
Uscreen is great because it balances a massive amount of functionality for an affordable price.
Sadly, some forms of customization are limited. But...they will likely improve this over time as they are always adding new features and improvements every quarter.
Uscreen is great for companies looking to create VOD or Live Streamimg platforms for web and for apps.
We have been working with Uscreen for 2 years and we are very grateful with them because they have given us excellent customer support, constant upgrades to the platform every month, new cool features for enhancing the customers experience, and awesome OTT development. Their prices are the best in the market and we finally chose them because of their commitment to please our customers and give us as a business multiple options to serve our clients well. We are looking to make a long-term with Uscreen Team and their leader PJ Taej. Thank you for making this awesome platform possible.
Swiping through the programs doesn't happens like on Netflix, nonetheless, it runs very smooth and almost perfect.
Streaming content for our clients through a subscription service that is affordable, customizable, and full with the best features.