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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com 1
WordPress.com 2
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 18, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
Taylor H. avatar
Taylor H.
Creative Strategist
Share
"The golden standard for DIY web designers"
What do you like best about WordPress.com?

WordPress has a solution for almost any business problem out there, considering the wide range of compatible plugins.

What do you dislike about WordPress.com?

I personally can't think of a downside to WordPress

What problems is WordPress.com solving and how is that benefiting you?

Intuitive web design options, and substantial enough to host all our web pages in a pleasing way.

Small Business (50 or fewer emp.)
Apr 02, 2023
 Source
Overall Rating:
5.0
Derek S. avatar
Derek S.
Lead Advocate
Share
"Easiest Website Creator On The Market"
What do you like best about WordPress.com?

I love how simple WordPress.com is to use and that I can manage my entire web presence from one platform under one bill.

What do you dislike about WordPress.com?

I wish there were more customization options for custom HTML.

What problems is WordPress.com solving and how is that benefiting you?

WordPress gives me an easy way to manage my entire website, blog, and donations.

Small Business (50 or fewer emp.)
Mar 26, 2023
 Source
Overall Rating:
5.0
Pemba Tshiring S. avatar
Pemba Tshiring S.
Search Engine Optimization Specialist
Share
"Wordpress Review"
What do you like best about WordPress.com?

How easy it is to create a website in just a few clicks and how much we can make our website more useful with the help of the plugins that are available for use for any feature we want.

What do you dislike about WordPress.com?

Nothing that I don't like about wordpress i love how easy we can create website with the various themes to choose from.

What problems is WordPress.com solving and how is that benefiting you?

The website builder wordpress helps reduce time it takes to build a website. No need for technical knowledge or developers to build a website. The drag and drop feature also helps me create any design I want.

Small Business (50 or fewer emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
Adarsh U. avatar
Adarsh U.
Founder
Share
"Sinple and easy"
What do you like best about WordPress.com?

It's simple, easy and of good use. Really nice.

What do you dislike about WordPress.com?

Nothing. There is nothing bad about it at all.

What problems is WordPress.com solving and how is that benefiting you?

I don't have problems. WordPress helps me host my domain and have a website with very good UI/UX. I am more productive with it. It's really good because you can just drag and drop and edit on the go.

Enterprise (> 1000 emp.)
Mar 16, 2023
 Source
Overall Rating:
5.0
JR
Joaquin R.
Founder
Share
"Best for website design and construction."
What do you like best about WordPress.com?

What I like the most about this application are the facilities that it gives to the administrator, I like its easy installation and its flexibility, it is open source which makes it ideal for any user to adapt, it has an incredible and extensive variety of themes, which are easy to install, I love it because it has plugins that are also easy to download and install, which enhance my website, I love its integration with other platforms such as Woocommerce or applications for online stores, I like that I can create blogs and websites, it is an easy application to navigate, it has a fast learning curve and I love that there are many tutorials and guides on how to use the software and thus get the best out of it, it has a charming appearance to be able to adapt quickly to its functions.

What do you dislike about WordPress.com?

There is no discomfort, I had no problems regarding its use.

What problems is WordPress.com solving and how is that benefiting you?

The number and variety of plugins, templates and themes are decisive, in addition to being easy to install, they are essential for the optimal configuration of my website, I love that editing and customization is very fluid, and the tools panel is intuitive and very easy to understand each function of the application, I liked that I can customize each part of my website as much as I want, the SEO tools are a delight, it is very useful to position my websites, it has a WYSIWYG editing system, which which is excellent because I can see the result of the edition in real time, I love the integration with other Woocommerce software, I like the level of security that the software offers, and I love the level of aesthetics that it offers when editing my page Web.

Enterprise (> 1000 emp.)
Mar 01, 2023
 Source
Overall Rating:
5.0
AR
Angel R.
Founder
Share
"Easy and powerful to build websites."
What do you like best about WordPress.com?

What I like the most is its versatility, I love the tool panel, it is very intuitive and friendly, the interface is simple, it has a large number of templates and plugins to choose from, it is open source, which is a determining factor , the learning curve is very fast, I even consider it a great software for beginners, the themes and plugins are quick to install and download, and the SEO tools are by far one of the best options, the editing is very simple, besides that the software is highly customizable, the themes and templates are free and that's a great help, i love the simple and user friendly control panel.

What do you dislike about WordPress.com?

I have had an excellent experience, no complaints or hassles.

What problems is WordPress.com solving and how is that benefiting you?

SEO tools have been really valuable to us, I love how intuitive and simple the software is when it comes to editing, I love it because it has a wide range of themes and plugins that allow you to customize everything as much as you want, it's open source what that makes it even more friendly, I love its ease of use, ideal for beginners, the free version is very complete, it integrates perfectly with commercial platforms, it is one of the best tools, the free version is excellent, and I love that It has a community on the web that can provide the best resources and support, its ease of use and content like themes and plugins are really the best.

Small Business (50 or fewer emp.)
Feb 16, 2023
 Source
Overall Rating:
5.0
Pedro J. avatar
Pedro J.
Sales Support Specialist
Share
"One of the best website creators in the nation!"
What do you like best about WordPress.com?

I like the fact that the steps to developing a professional website are easy to follow. I made a website for a business that I started using WordPress as my first.

What do you dislike about WordPress.com?

I did not find many downsides, mainly because I took the service for what it was for and never ran into any problems. The only thing I could think of was how hard it was at times to drag boxes with text, there could be a more efficient way to move content around.

What problems is WordPress.com solving and how is that benefiting you?

I didn't need to hire someone to do a job that I could learn to do on my own. I know it would've cost me tons of cash to get my first business rolling. I have since then moved on to making better designs and structuring my website more creatively.

Mid Market (51-1000 emp.)
Feb 13, 2023
 Source
Overall Rating:
5.0
John A. avatar
John A.
Data Management Analyst
Share
"create and customize your own website with WordPress"
What do you like best about WordPress.com?

WordPress is a platform where we can develop web pages and blogs quickly and easily, it is the excellent option to develop websites that look professional, you can add all kinds of media to each website without problems, I like to have many Free templates and online tutorials and videos to help new users.

What do you dislike about WordPress.com?

With WordPress I have managed to create my own website, there is nothing I do not like about this software, I have very good comments towards this tool.

What problems is WordPress.com solving and how is that benefiting you?

With WordPress I have managed to create blog and websites that can be easily found online, in this way I managed to reach more customers quickly and possible followers of my products or technical services.

Mid Market (51-1000 emp.)
Feb 13, 2023
 Source
Overall Rating:
5.0
Janet H. avatar
Janet H.
Senior Data Analyst
Share
"Great tool for building a simple website with no coding experience"
What do you like best about WordPress.com?

I like its intuitive interface and its live chat option. It offers an excellent drag and drop editing platform. It has many functions to create the pages. It has an easy and cheap pricing structure. I like that we can easily create tickets for users.

What do you dislike about WordPress.com?

There is a limitation to how much you can code to modify the website. I would like to have more options when it comes to templates. I also wish the templates they offer were more customizable.

What problems is WordPress.com solving and how is that benefiting you?

It is an easy to use content management system. The drag and drop website builder is easy to use. The platform offers impressive templates. It has an excellent solution for creating websites.

Enterprise (> 1000 emp.)
Feb 09, 2023
 Source
Overall Rating:
5.0
AC
Angel C.
Founder
Share
"The best platform for website design."
What do you like best about WordPress.com?

What I like the most is its interface, I love that it has a panel that is organized and easy to use, it is straightforward to start a blog or a web page, it is software with a simple use that allows easy editing, I love that It is open source, it also has an excellent and extensive catalog of themes and plugins, which are easy to download and install, the management for the administrator is intuitive and the learning curve is fast, I like that I can have content management simple and friendly from the back-end, it has endless options to integrate with, as well as a wide variety of plugins to enhance the website.

What do you dislike about WordPress.com?

I found very few cons while using it, I have no dislikes of the software.

What problems is WordPress.com solving and how is that benefiting you?

I love that it is a software that is easy to download and quick installation, I love that the edition is very flexible, the themes and plugins are a decisive help for the operation and the final appearance of my site, also the software allows me to customize my site as much as you want, I also love that you can create blogs, websites and even e-commerce sites, the SEO tools are excellent, the back-end management is very friendly and intuitive, you have a lot of content on the web to guide you, I love the free version, and the best of all is that it is open source, which is very helpful for beginners, which allows this software to have any user, the catalog of themes and plugins is a delight.

Mid Market (51-1000 emp.)
Feb 09, 2023
 Source
Overall Rating:
5.0
Chester W. avatar
Chester W.
Business Data Analyst
Share
"Great platform for designers who want to create websites"
What do you like best about WordPress.com?

I love being able to create components for items that are reused over and over again. It has several features that allow users to create custom solutions. All the tools are contained in its designer. It is an amazing platform for creating web content.

What do you dislike about WordPress.com?

I wish I could set up tracking differently per page. The learning curve is steep. Sometimes some of the features are not very intuitive to use. It would be great to add more features that the community requests.

What problems is WordPress.com solving and how is that benefiting you?

The software is incredibly powerful and intuitive. Provides excellent strength in terms of the arrangement of your tools. Ideas can be implemented much faster. There is a great desire in the web space for creative websites.

Mid Market (51-1000 emp.)
Feb 08, 2023
 Source
Overall Rating:
5.0
HB
Hammad B.
Product Manager
Share
"Complete Solution for E-Commerce Store"
What do you like best about WordPress.com?

It has multiple plugs which can be configured with simple clicks, which means you do not need to be highly trained to build your own e-commerce store. WordPress gives you an opportunity where you can design your online store with a simple click. not even that. It has a built-in plugin which allows you to integrate with different payment gateway.

What do you dislike about WordPress.com?

Well. I have to been using WordPress Technology for more than five years and it never disappoints me; WordPress gives me everything which I have been looking for.

What problems is WordPress.com solving and how is that benefiting you?

WordPress allows users to integrate with a different solutions. Therefore. we have integrated WordPress with our retail software with the help of API; all the stocks updates in WordPres via retail software in real time and we dont need to update e-commerce inventort manualy.

Enterprise (> 1000 emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
AP
Arturo P.
Engineer
Share
"The best for website creation."
What do you like best about WordPress.com?

What I like the most is its easy installation, it is a very easy-to-use system, which in turn is very flexible, it is straightforward to manage the website or the blog, I can download predesigned templates or themes, which are also easy installation and help expedite the start of the project, it also has a large number of plugins that allow the development of the page to be the best, it has a WYSIWYG editor which is an excellent tool, the edition is pleasant and intuitive, which allows the user to have an enjoyable experience, it has excellent support, it is easy to use, I like that it is open source and the free version is perfect.

What do you dislike about WordPress.com?

It is easy to use and straightforward to understand, I have no complaints.

What problems is WordPress.com solving and how is that benefiting you?

The best thing about this platform is the variety and quantity of plugins and templates available to the user, I can also customize as much as I want, add the fonts of my choice and even upload images from my computer to insert them into the page, the tools panel It is understandable, it is also very intuitive and that is nice for the administrator, it has excellent SEO tools, the themes are up-to-date, with a charming and aesthetic appearance, I loved the ease of editing the text, it also integrates in a way excellent with other platforms.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
QV
Quynh V.
Senior Marketing Specialist
Share
"The only website builder you need to use that has all the capabilities that most others don't"
What do you like best about WordPress.com?

That it's the best in the market. You can't find another website builder that integrates with other programs or plugins as well as WordPress. It may be more complex and intricate with its details than most other platforms...but when you know how to use it and work with code...it is the best in the market.

What do you dislike about WordPress.com?

It can get a bit difficult to navigate or work with. It's not intuitive and easy like Squarespace or other newer website builders out there. This can be an issue when training up new team members or trying to teach clients who are new users to website building platforms. It's a bit of a hurdle.

What problems is WordPress.com solving and how is that benefiting you?

It's solving website integrations with other programs problems. We like the fact that there's a plugin for anything and works with most common marketing programs such as Salesforce or Mailchimp. Perfect for our business and most other businesses who use these programs themselves.

Small Business (50 or fewer emp.)
Jan 27, 2023
 Source
Overall Rating:
5.0
IM
Ilse M.
Founder
Share
"Functional and easy to use"
What do you like best about WordPress.com?

I have been using wordpress to build my sites for more than 7 years and I love how user friendly it is. Anyone can build a site without needing to be an engineer or coder.

What do you dislike about WordPress.com?

The security challenges. My site has been hacked twice and it's been a pain to fix it, but both times I think I could have taken more precaution before they were hacked.

What problems is WordPress.com solving and how is that benefiting you?

Building a website without knowing html or being an engineer. It provides a simple interface to build your site and allows full functionality via plugins. It's the best tool I know.

Small Business (50 or fewer emp.)
Jan 01, 2023
 Source
Overall Rating:
5.0
Sandra D. avatar
Sandra D.
Owner/Professional Certified Life Coach
Share
"I've been using WordPress for my blog since 2009!"
What do you like best about WordPress.com?

WordPress has plugins that allow you to customize your blog and website.

What do you dislike about WordPress.com?

You need a solid password, and hackers love to attack sites.

What problems is WordPress.com solving and how is that benefiting you?

Makes it easy to post blogs and create web pages for my website.

Enterprise (> 1000 emp.)
Dec 26, 2022
 Source
Overall Rating:
5.0
MB
Mario B.
Engineer
Share
"The best for building websites."
What do you like best about WordPress.com?

I love the simplicity of the software, what I like the most is its versatility and that it is straightforward to install, it allows me to create a website and even a blog, the edition is very intuitive and easy for the user, it also has an editor WYSIWYG, and I love that, I love that I can see in real-time how my website is turning out, it is open source, and I like that it is complete in terms of the tools it offers such as plugins, themes and many other things that they make editing a great experience, can be customized as much as the user wants and gives you a professional approach.

What do you dislike about WordPress.com?

My experience is excellent, so I don't have any negative comments.

What problems is WordPress.com solving and how is that benefiting you?

It is effortless to use, which made it easy for me to understand how each tool works, it has a wide variety of themes, which are easy to download and install, it is very easy to add and manage features through plugins, so There is also a great variety, and they are easy to install, it is very safe software, I also like that I can edit the appearance of my site as much as I want, the best thing it has is its variety of designs and templates to design the arrival of the website, has excellent support and has a free version.

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
5.0
AE
Abd E.
Engineer
Share
"The fastest platform to create a website or store on the Internet"
What do you like best about WordPress.com?

I have been using WordPress for 4 years, frankly, a great work environment that has everything that anyone who owns a website or store is looking for. It has tens of thousands of templates and plugins that help you create an integrated project in terms of speed, in terms of seo, and in terms of creativity. As a blogger, I own sites on WordPress. I specialize in writing long articles and contain many images. With WordPress, I find my comfort in writing and creativity, in addition to the availability of all the necessary tools that Makes you launch your first online accelerator. We also do not forget the updates that are launched periodically, in addition to the developments that Gutenberg knows day after day. Frankly, there are not enough words to describe it. I advise everyone to use WordPress due to the features it provides. As I mentioned earlier, as a blogger and article writer, I use it and achieve results above what is required to be achieved. There are 5 things that are required of you to create a professional website or store that meets all the conditions of Google. These conditions are Google who stipulated them, not me or someone else. These are the most prominent of them: 1- Speed. 2- SEO. 3- Quality of content 4- Appearance of the site. 5-Protection. These are the most important conditions for Google, if they are met, then you are successful. Question: How do we provide it? Answer: Through WordPress and the tools and plugins inside it. For some, these are considered insurmountable conditions. Frankly, they are normal conditions that anyone can provide through WordPress without getting tired. For example, in terms of speed, all my sites on WordPress have a speed of up to 100%. In terms of seo, I top the search results and the appearance of the sites comes with a professional design. Isn't this what is required has been achieved through WordPress, so we recommend it to everyone.

What do you dislike about WordPress.com?

The issue of protection is not a defect, but many people suffer from it, especially beginners. About myself, it happened to me when I was a beginner, some malicious software was uploaded to my site. And it was because of me because I was a beginner and I did not have enough experience, but I learned a lesson through it, I wanted to know how to hide sites and know the gaps and a lot of things I learned, so we advise anyone new to WordPress to first learn protection, it is very easy and not difficult.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is an advanced work environment that offers a lot of useful tools for content makers, and you can also make money through it. It has helped me design my own sites as I want in terms of shape and speed, and issues search results in Google as the owner of technical and educational sites. In short, WordPress is all for all.

Small Business (50 or fewer emp.)
Dec 17, 2022
 Source
Overall Rating:
5.0
Andrea W. avatar
Andrea W.
Principal
Share
"wordpress"
What do you like best about WordPress.com?

Ease of use. Search engine friendly and available plugins make this an easy-to-use application for website building

What do you dislike about WordPress.com?

support forums are often outdated, and versions are updated too frequently. I never know if I need to update

What problems is WordPress.com solving and how is that benefiting you?

I am a designer- not a programmer, so WordPress makes development easier

Small Business (50 or fewer emp.)
Dec 07, 2022
 Source
Overall Rating:
5.0
V. S. avatar
V. S.
Publisher
Share
"Used WordPress for my sites"
What do you like best about WordPress.com?

It is the best platform to work and I have been using this from last so many years. Highly recommended.

What do you dislike about WordPress.com?

There is nothing that I dislike about WordPress.

What problems is WordPress.com solving and how is that benefiting you?

I used their services such as Hosting and Dashboard to manage my websites. I got the best experience using their services.

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