Over time in attempting to use Zoho Bookings, I love the ability to customize the visuals on the booking site. It's one of the most attractive apps for booking that I've seen. I also appreciate that "cost" was removed as an appointment tag. It looks better for businesses that would not charge for an appointment.
The aspect I like the least is how the (time zone) detail is in all communication about the appointment. The appointment communication looks like this: Looking forward to meeting you on 22 Feb 2022 at 01:00 PM - 02:00 PM (America/New_York GMT -05:00)! The appointment communications will be less cluttered by simplifying the time zone details.
Bookings is a low-cost way for our business to have a professional process that communicates appointments and reminders by text message and email. Our agents appreciate that we can present our offerings professionally, and I like the low cost of the app.
Easy to use UI, contains all the required functionalities. No complaints.
Pricing could have been cheaper than the current cost.
Managing and scheduling bookings/appointments.
1. The User interface of any zoho product is very good and understandable, and this Zoho Booking is also not an exception. It has an amazing UI and easily understandable meeting scheduling steps. 2. It has very much affordable pricing point but yet very efficient tool for businesses. 3. It also provides integrated communication between many apps like Zoom, Outlook, etc., and sends notifications.
I would not say dislike, but it would have been nicer if there were an easily understandable option for the layman users to do the integration and custom notification integration UI.
It solves the daily meeting and appointment scheduling hassle. Time is money, so all the scheduled appointment notification is automatically coming in. No need to check the meeting schedules continuously. The client is also getting personalized experience and also saving our time.
I like the customizability of the Zoho Booking system - ie: payment integration, rebranding of landing page booking and so on...
There's no cap limitation feature on booking per client per month/week. SMS is not a native feature and requires an external app to integrate which will incur extra operating costs. Due to these short lacks we decided to move and use a different platform.
Zoho bookings could solve managing multi-level teams and brand trust with clients using the branded booking console/page.