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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 21, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Jul 29, 2023
 Source
Overall Rating:
5.0
PP
Pradipta P.
Founder
Share
"G2 IS CHARIOT DRIVER FOR MY BUSINESS"
What do you like best about Box?

1.BEST TOOLTO MANAGE DIFFERENT SOFTWARE IS INCREDIBE 2.THIS IS ABLE TO TO PROVIDE GENUINE FEEDBACK TO ALL OF THE TOOL THAT WE WANT TO IMPLEMENT IN OUR INDUSTRY PROJECT. 3.IT HELP TO IDENTIFY WHICH PRODUCT IS MORE RELIABLE AND BENIFITIAL FOR A CUSTOMER BASED ON THE REVIEWS AVAILABLE.

What do you dislike about Box?

1.I ALWAYS FACED SOME UNWANTED BUGS. 2.THERE ARE SOME SOFTWARE WHICH ARE NOT LISTED IN THE SITE. 3.ONE ISSUE IS REPLY LATE TO THE TICKETS . RATHER THAN I STILL HAVE NOT OVSERVED ANY DISLIKES ABOUT G2.

What problems is Box solving and how is that benefiting you?

JUST RECENTLY WE STARTED USING G2 REVIEWES SERVICES TO GET THE BEST APPLICATION SUITABLE FOR OUR PROJECTS NEEDS.IT OFFERS DEALS ON VARIOUS TOOLS AT VERY BEST PRICES WHICH IS COMPARITIVE LOWER THAN THE MARKET PRICES BY THIS WE CAN SAVE A LOT OF MONEY.

Enterprise (> 1000 emp.)
Jul 17, 2023
 Source
Overall Rating:
5.0
HP
Heather P.
Founder
Share
"Community Manager"
What do you like best about Box?

sharing links, how much space it can hold and security.

What do you dislike about Box?

The phone app can be slow sometimes, but it could just be wifi issue.

What problems is Box solving and how is that benefiting you?

Sending links when files are too large to send in our company email also high resolution photos.

Enterprise (> 1000 emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
AL
Ana L.
Founder
Share
"User friendly storage tool"
What do you like best about Box?

It's very easy to use. Great resource to share, collaborate and backup filez

What do you dislike about Box?

Sometimes it is complicated to access files sent to my work email as my acct uses the personal email

What problems is Box solving and how is that benefiting you?

Share large files with vendors and colleagues

Small Business (50 or fewer emp.)
May 24, 2023
 Source
Overall Rating:
5.0
FC
Fathima C.
Founder
Share
"Secured Application"
What do you like best about Box?

It is very helpful for sharing the confidential files and it is very secured and also useful for storing large files

What do you dislike about Box?

As far as i have used did not find anything.

What problems is Box solving and how is that benefiting you?

We are using box to share files and work together all in one place and we are using box for files that needs e signature which is very easy if we have box.

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
5.0
Michelle H. avatar
Michelle H.
Entertainer
Share
"Box office"
What do you like best about Box?

I like that it's very fast and works great even just logging in and uploading files on the web , it's very convenient in a pick up and go kinda way, uploads are fast and simple

What do you dislike about Box?

Well it can become overbearing on the rules and regulations of sharing and ownership, the verification system could do for an upgrade , I was being redirected a few times out of my own files with error reading I did not have permission to view but hadn't even shared the link with anyone but myself

What problems is Box solving and how is that benefiting you?

Well I'm able to finally get my teams in order and take advantage of my software that includes Microsoft Office along with box drop and a few more features we use , it's putting everything in order lovely which makes for even better business growth

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
JW
Jacob W.
Founder
Share
"Easy to use and organize"
What do you like best about Box?

The ease of use for creating and managing files.

What do you dislike about Box?

Its integration with Hive when trying to move folders from within hive.

What problems is Box solving and how is that benefiting you?

Ability to share files with people across multiple offices

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
Maximillian L. avatar
Maximillian L.
Opinion Editor
Share
"Easy way to store collegiate work."
What do you like best about Box?

Clean. Simple. Effective. Box does an excellent job of storing files on the cloud so that they are accessible across all devices where you have a stable internet connection. As a college student, it makes backing up my class assignments easy. I am able to transfer files between my phone, laptop, and desktop computer with ease. If I have an assignment that I want to work on at home, I am able to start it on my desktop. Then, when I go to class, I can download it on my laptop and complete my work.

What do you dislike about Box?

The only downsides of Box are a minor user interface issue and inconsistent upload speeds with medium-to-large-sized files. When I first started using Box, I would always right-click below my files or in folders expecting to be presented with an upload option so I could quickly upload my materials. Unfortunately, this is not an option, you have to drag in files or hit the "New+" button in the right-hand corner of your window. But, as I said, this is a minor issue. The larger issue I have is with the upload speeds. When I want to upload files that are larger than just a word document, it seems to take ages to upload to the cloud. Most of the time I have had no issues, but there is a chance that the upload progress bar seems stuck right toward the end of my upload.

What problems is Box solving and how is that benefiting you?

Box is solving the problem of having too many tech devices and not enough ways of transferring files. It benefits me because I am able to quickly transfer files from my phone, laptop, or desktop computer with ease.

Enterprise (> 1000 emp.)
Mar 19, 2023
 Source
Overall Rating:
5.0
AG
Adrian G.
Executive/Virtual Assistant
Share
"Safe and Readily Accessible"
What do you like best about Box?

I like that all my important files relating to work, school, and personal are SAFE in one place and readily accessible when I need them. I have never had an issue, and that makes me happy!

What do you dislike about Box?

There is nothing negative I can say about this product.

What problems is Box solving and how is that benefiting you?

Safety and accessibility. No one can get into my files unless I give them access to it. Updates are done in real-time, which makes life easier!

Small Business (50 or fewer emp.)
Mar 17, 2023
 Source
Overall Rating:
5.0
NL
Nicole L.
Director Of User Experience
Share
"A vital tool for collaboration"
What do you like best about Box?

I think the interface is great. There are many options for protecting, sharing, and organizing your files and version control. It now integrates with almost any other platform you could imagine using, providing incredible flexibility for accessing your files anywhere you need them.

What do you dislike about Box?

I would like the ability to have more user role types other than the standard three and to track shared file usage.

What problems is Box solving and how is that benefiting you?

It helps our company quickly share files for collaboration, it affords one place where we can keep all of the essential documents needed to reference daily and allows us to access them on any device at all times.

Mid Market (51-1000 emp.)
Mar 16, 2023
 Source
Overall Rating:
5.0
SB
Sagar B.
Senior Accountant
Share
"The Best Cloud storage Platform"
What do you like best about Box?

It is one of the best Platform available out there for cloud storage

What do you dislike about Box?

There is nothing that I do not like about Box but there are certain things need to be improved on the mobile application. If that is fixed this app is flawless

What problems is Box solving and how is that benefiting you?

It is just like other cloud storage platforms but best in the industry

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
SS
Scott S.
Founder
Share
"Integration of box into leasecake"
What do you like best about Box?

encryption and what seems to be never ending storeage

What do you dislike about Box?

the monthly fee and it's hard to share links.

What problems is Box solving and how is that benefiting you?

well, with leasecake, what I do, is make a photo file and upload all pix to there then paste the link in leasecake in each property file

Small Business (50 or fewer emp.)
Feb 26, 2023
 Source
Overall Rating:
5.0
Malcolm P. avatar
Malcolm P.
Technical Process Specialist
Share
"Best content sharing and storage platform!!!"
What do you like best about Box?

This is one of the best content management, sharing and storage platform that provides me to store my project files and share them with my team members along with many other features like API integrations with other platforms and software applications as well.This serves my purpose well as of now.!!!!

What do you dislike about Box?

Till now each and every feature in this application are very useful in my daily project/Work related activities. so nothing to be dislike as of now, however i hope if they can facilitate and integrate some new features in upcoming future.

What problems is Box solving and how is that benefiting you?

In my daily work related activities i am able to share and collaborate my project file system with my team members with ease.content management & sharing my project related files, daily updation, daily edits and many more features is really helping me out to run my startup smoothly.

Enterprise (> 1000 emp.)
Feb 14, 2023
 Source
Overall Rating:
5.0
AH
Alex H.
Founder
Share
"Thinking outside the BOX: A Comprehensive Review"
What do you like best about Box?

Easy collaboration and sharing: Box allows users to easily share and collaborate on files and folders, making it a great solution for teams that need to work together on projects. Secure file storage: Box provides a secure, cloud-based platform for storing and managing files, with advanced security features and data encryption to protect sensitive information. Accessibility from anywhere: Box allows users to access their files and folders from anywhere, on any device, making it a great solution for remote teams and individuals who need to work on the go. Integration with other tools: Box integrates with a wide range of other tools and applications, such as Microsoft Office, Google Drive, and Salesforce, making it a versatile and flexible solution for many different use cases. User-friendly interface: Box has a user-friendly interface that makes it easy to manage and organize files, even for users with limited technical experience.

What do you dislike about Box?

Cost: Box can be more expensive than some other cloud storage solutions, especially for users who need more advanced features and storage space. Performance issues: Some users have reported performance issues with Box, particularly when working with large files or accessing files over slow internet connections. Limited customization options: Box may not offer as many customization options as other cloud storage solutions, which could be a drawback for users who need more control over the appearance and functionality of their storage platform. Dependence on internet connection: Box relies on an internet connection to access files, which could be a problem for users who need to work offline or in areas with limited or unreliable internet access.

What problems is Box solving and how is that benefiting you?

Secure file storage: Box provides a secure, cloud-based platform for storing and managing files, with advanced security features and data encryption to protect sensitive information. This helps to ensure that files are safe and secure, even if hardware is lost or stolen. Easy collaboration and sharing: Box allows users to easily share and collaborate on files and folders, making it a great solution for teams that need to work together on projects. This helps to improve communication and collaboration, leading to more efficient and effective teamwork. Accessibility from anywhere: Box allows users to access their files and folders from anywhere, on any device, making it a great solution for remote teams and individuals who need to work on the go. This helps to improve productivity and flexibility. Integration with other tools: Box integrates with a wide range of other tools and applications, such as Microsoft Office, Google Drive, and Salesforce, making it a versatile and flexible solution for many different use cases. User-friendly interface: Box has a user-friendly interface that makes it easy to manage and organize files, even for users with limited technical experience.

Mid Market (51-1000 emp.)
Feb 08, 2023
 Source
Overall Rating:
5.0
Abdelrahman A. avatar
Abdelrahman A.
Team/Project Leader
Share
"Box is an excellent choice if you are looking for a proper cloud storage management"
What do you like best about Box?

I think that the Box platform has a wide variety of storage tools that facilitate the management of information for any project. We also like the security it provides when sending confidential information. This platform can see who has access to company folders and assigns each person, according to their position to the information they can access. One of the points that favor the correct functionality of this platform is that when sending information of interest to any person in the audience, they don't need to have an account on the Box platform.

What do you dislike about Box?

Box is a platform that has brought great things to our organization. However, we must recognize that it has a learning curve a little long, and it is necessary to have previous training to be able to handle smoothly each of the tools it provides through the intuitive interface it has. And customer support does not offer much benefit to the platform since they take a long time to respond to the requirements being made. Therefore the process of adapting to the platform becomes a somewhat unpleasant experience.

What problems is Box solving and how is that benefiting you?

One of the most important benefits we have had thanks to the Box platform is the problem of accidental leakage of personal assets; today, we have much more peace of mind when sending any of these unique assets through the platform. As well as we have also had an improvement in our desktop computers since all the information and data collection, or at least most of it, is uploaded to this cloud storage, i.e., we have everything in one place.

Enterprise (> 1000 emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
Laura U. avatar
Laura U.
Director Of It Delivery Services
Share
" Complex and Robust Cloud database Management "
What do you like best about Box?

It has advanced features like showcase and sync adaptive to cloud file synchronisation and sharing. Enable any user to easily share large files. Custom LMS enabled for drag and drop for easy collaborative edition. Robitiuous cloud syncing and backups

What do you dislike about Box?

Nothing to complain upon all it offers are working well

What problems is Box solving and how is that benefiting you?

Improvement on digital file vault and minimum inconveniences.

Small Business (50 or fewer emp.)
Jan 04, 2023
 Source
Overall Rating:
5.0
Ceci L. avatar
Ceci L.
Human Resources Assistant
Share
"Perfect storage tool for remote workteams"
What do you like best about Box?

l love its drag and drop feature. Box is customizable and very good for remote businesses. I use it all the time storing HR paperwork, and employee-training materials. It's perfect for collaborating with other co-workers or users. I especially like the upload via email feature. Use it all the time.

What do you dislike about Box?

Sometimes there's a little delay in showing the uploaded via email files, but that doesn't happen very often, so it isn't that big of a deal.

What problems is Box solving and how is that benefiting you?

We use it to store files on the cloud (videos, documents, audios, etc.) and collaborate with others. It's very useful! Everybody can download and upload files when we work on the same project. In my role, I use it to store candidates' tests, HR paperwork and testing materials.

Mid Market (51-1000 emp.)
Dec 12, 2022
 Source
Overall Rating:
5.0
Daniela A. avatar
Daniela A.
Product Designer
Share
"I save a lot of files, it is excellent and works powerfully"
What do you like best about Box?

Box's large storage capacity, secure environment and easy-to-use interface made it easy for me to get started with the service and start using it to store and access my most important information. This program has provided me with secure storage for my massive data, and the data I have collected can be distributed to various audiences. It is easy to use and works with a variety of platforms. It has fully backed up the projects.

What do you dislike about Box?

I am not sure if it is a problem with the software or my computer, but it is prolonged without question when I install the software or start it for the first time.

What problems is Box solving and how is that benefiting you?

We are creating a fantastic internal storage tool based on Box folders so that we can easily locate and share any file with anyone in the organization. Customer project models can be stored here seamlessly. We are working on large collections of documents that will be shared with a large number of people via email, so this works great, and I appreciate the concept of being able to store them without worrying about them being hacked or stolen.

Mid Market (51-1000 emp.)
Oct 28, 2022
 Source
Overall Rating:
5.0
JK
Joe K.
Digital Camapign Manager
Share
"Good easy to access and share file storage"
What do you like best about Box?

The best and most used part of Box is the ability to easily store and organize our company's files in one place, which allows easy access to share them with other employees.

What do you dislike about Box?

There's nothing specific to dislike about Box. I do think the user interface could be a little more appealing and I wish the cost was a little lower, but both are minor things to dislike.

What problems is Box solving and how is that benefiting you?

Hosting and backing up company files, videos, documents, ad creatives, etc. in one central, organized, easy-to-find place that is accessable to everyone within the company.

Small Business (50 or fewer emp.)
Sep 13, 2022
 Source
Overall Rating:
5.0
KN
Kim N.
Paralegal Document Specialist
Share
"Super easy to share documents for easy collaboration"
What do you like best about Box?

Easy of use. You can share documents with a few clicks.

What do you dislike about Box?

None so far. I have been using Box for several years and find it easy to use.

What problems is Box solving and how is that benefiting you?

I have not had any problems. It is very easy to increase storage limits if needed,

Small Business (50 or fewer emp.)
Sep 07, 2022
 Source
Overall Rating:
5.0
BN
Brooks N.
Director Of Business Consulting
Share
"Great for collaboration"
What do you like best about Box?

Box is an ideal solution for creative teams collaborating on projects. Using the Box Sync app to make the folders available in my Mac Finder window is incredibly helpful.

What do you dislike about Box?

I don't have any negative comments to say about Box. The software is dependable and I can only think of 1 time in the last 4 years that I've had an issue with files syncing.

What problems is Box solving and how is that benefiting you?

Box provides a file storage solution for our team, a way to share collateral with our clients, and for our clients to share files with us. I like how easy it is to share large files without making emails undeliverable.