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monday.com
4.7
(10,454)
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monday.com Reviews & Product Details

monday.com Overview
What is monday.com?

monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com products, the core being Monday Work Management. The other four are Monday Sales CRM, Monday Marketer, Monday Dev, and Monday Projects. It’s free to use for individual users and paid plans are available on a per-seat basis.

Company monday.com
Year founded 2012
Company size 5001-10,000 employees
Headquarters Tel Aviv, Israel
Social Media
monday.com Categories on Findstack
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What monday.com is best for?
How does monday.com compare to Asana?
What are the pros and cons of monday.com?
monday.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
monday.com Pros and Cons
Pros
  • Excellent dashboard environment
  • Fantastic for beginners
  • Range of features like time tracking and budgeting
  • Suitable for larger teams
  • Built for multiple. users
Cons
  • No free version
  • Basic plan offers very limited functionalities
  • Doesn’t offer a Gantt chart view option
  • Requires a bit of learning curve –you will need to dedicate time to learning the platform
monday.com Pricing
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monday.com Awards
Findstack 2024 General Badge
monday.com Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
monday.com Media
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monday.com Screenshots
monday.com Expert Review

Project management tools can help you structure your team, improve your workflow, and automate the tedious parts of everyone’s job. They’re indispensable to any team that wants to be productive. So which one should you invest in?

If you’ve ever looked into project management (PM) platforms, you’ve already heard of Monday.com. It’s hailed as one of the best apps in its niche, and it has stellar reviews. 

But just how good is it? Is Monday.com the right choice for your business? Let’s find out in this Monday.com review.

Monday.com Quick Overview

Monday.com is a good choice for anyone that wants to bring a bit of structure to their day-to-day operations. From freelancers to big enterprises, Monday has tools and plans for everyone.

Monday.com Dashboard

That’s not to say it’s a perfect tool. Monday can get expensive for large teams. Plus, people that aren’t tech-savvy might find it hard to get started. But by and large, we recommend it to anyone looking to level-up their productivity with a project management platform.

If you want the full scoop, keep reading this Monday.com review.

Monday.com Features

Each task you track with Monday has its own card. These cards store any data you need, like files, a task outline, updates from management, and even an activity log. All Monday cards are grouped in boards, which are themselves grouped into workspaces. 

That’s the basic gist of how Monday works. But you can tweak this simple system quite a lot. Let me show you how.

Boards and Cards

Creating a new board is very easy. You just give it a title, choose a view for the project, and start adding tasks. 

When you create your first board on Monday, you’ll get a dedicated guide to set it up.

Monday.com Layout page

Monday offers plenty of ways to visualize tasks. You can arrange them in a table, in Gantt charts, in Kanban, in a calendar, and more.

As you’re adding cards to your first board, the guide will also give you a preview of how they’ll look:

Monday.com task page

This makes it easy for most people to understand the core functionality of Monday.

You can further bundle cards from the same board in groups. For example, you can group them by what week the tasks are due.

Monday.com Task page

You also get visually-coded statuses for all tasks. The default ones are “Working on it,” “Done,” and “Stuck.” But you can create your own, to further customize your boards:

Monday.com Task Page

You can set due dates for all tasks, which helps you keep track of projects. In the Pro plan, you also get advanced time tracking, which lets you visualize how much time you have left before a deadline.

Manday.com Task Page

This is useful, but the feature does much more. By tracking time, managers can see the availability of each team member. This makes task allocation much easier.

Of course, you can customize the board view in a ton of ways. For example, you can add different columns to the table view:

Monday.com Task Page

And you can analyze each card individually, to add comments, files, task lists and even check its activity log.

Monday.com Pipeline Page

Monday’s core functionality is top-noth. Even beginners can use their project management software to create simple tasks and dashboards. But Monday’s true power lies in its advanced customization options.

Customizability

We’ve used Monday.com for years, and we researched all of its quirks for this review. Throughout all of this experience, Monday’s automation stood out the most. You can easily set-up automated processes with the platform, even if you’re a non-techie:

Monday.com Pipeline Page

And the possibilities are endless. You get templates for the most commonly-used automations, like notifying someone when a task’s status changes. You also can create your own custom automations, or modify the dozens of templates that are already here.

For example, you can set up an automation that moves a task from one board to another when its status changes and then notifies the person responsible for it. This is useful for tasks that need oversight. 

That’s how my editors know to check my work. I change a card’s status to “Needs Review”, and that automatically moves the card to the Editor’s board, and notifies the person that needs to give it a look.

And this is just one example. Monday.com’s automations can do a lot more. And again, they’re extremely easy to create. You don’t need to know any code or use complicated APIs. It’s all made with natural language:

Monday.com Automation Page

Besides automations, you can also heavily customize board views. You’ve already seen how to add new columns to the table view. But you might be surprised by how many options there are. You can include text, buttons, timelines, numbers, checkboxes, tags, and much more. There are so many options, Monday actually has a dedicated column center.

Monday.com Automation Page

Each board can have multiple views, which makes dashboards on Monday.com very flexible. For example, team members can use the table view to see task details, deadlines, and manage their work. Managers can use the chart view for the exact same dashboard to get an overview of task statuses and deadlines.

Monday.com Pipeline Page

When analyzing a board, you can also filter results by anything (person assigned, status, deadline, etc):

Monday.com Dashboard Page

If a filter’s useful, you can turn it into a new view for that board.

All of these options make Monday.com extremely customizable. If you spend some time playing around with its features, you can most likely create anything your team needs. And if Monday’s suite is lacking, you can always complement it with integrations.

Integration with other tools

Monday.com has a lot of integrations. So many, they actually have an entire app marketplace to make it easier to find the extensions you need

Monday.com Dashboard Page

Monday’s integrations let you fine-tune your boards, cards, automations, and more. 

For example, the Google Apps integration makes it extremely easy to embed and collaborate on Google Sheets, Slides, Docs, Forms, and more. If you’re using Monday as a CRM, you can use the Tableau Connector for advanced insights into your processes and results.

Not to mention, you can also integrate Monday.com with popular tools like Zapier, Zoom, Google Calendar, and more. These let you automate processes outside of Monday.com, so your team won’t have to worry about repetitive tasks.

Integrations are one of Monday’s biggest perks. The only downside is that you’ll need at least a Standard plan to use them. They’re not available with the free or Basic subscription.

Ease of Use

Monday.com is surprisingly easy to use, especially for how customizable it is. All plans come with onboarding guides, explanation videos, and loads of support articles to help you get started. Enterprise clients even get a customer success manager. They will help you set up all the advanced features, and provide dedicated support no matter what you need.

Even without all of that support, Monday.com is intuitive to use. And that’s mostly thanks to its well-made user interface.

User Interface

Monday.com has one of the best user interfaces out of all project management apps. The design’s smooth, you get color-coded statuses, big buttons, and detailed breakdowns of your tasks.

Monday.com User Interface Page

You can quickly switch between views on a board, all the options are pretty intuitive, and you don’t need a degree to find important features. It’s easy to navigate Monday.com even without an onboarding guide.

What we like most is their comments section. All cards have one, where you can write updates about a task, interact with your coworker’s messages, and make notes of everything related to that task.

Monday.com Review Page

And if you need anyone to join the conversation, you can quickly add them as a card subscriber. This will automatically notify them about any messages.

Monday.com Board Page

Getting started and customizing Monday boards – is it easy?

When you sign-up for Monday, you’ll fill in some details about your company, like its size, industry, and what you’ll use Monday for. These choices will affect the features and templates recommended to you, but they won’t limit your tool stack..

Monday.com Dashboard Page

For example, I said I’ll use Monday for operations management. This made my automation recommendations the most commonly used for ops.

After this initial sign-up, you’ll also get a step-by-step guide on how to create boards and cards on Monday.

Monday.com Project Management Page

This guide is pretty good to understand how Monday’s core functionality works. If you have minimal experience with project management tools, it’s more than enough. However, it’s not the best if you’re a complete beginner. 

You might need more guidance on how each view works, as well as the difference between views, boards, and workspaces. Not to mention, beginners might need a similar startup guide for other features, like automation. All of this support is available in the knowledge center. But it would be better fleshed out in a lengthier onboarding guide.

And we’re not saying this just to pick on Monday. A lot of the complaints you’ll see online about Monday.com mention a steep learning curve. Sometimes, these reviews even complain about the lack of features that are actually there, like more views beyond the default table. A more in-depth start-up guide could solve these issues.

Monday.com Security and Privacy

Monday is pretty serious about its security features. They have a trust center that outlines their stance on security and privacy, as well as a detailed security white paper, which showcases how they protect customer data.

Monday.com uses advanced encryption protocols (especially for Enterprise users) and high-end security methods. They analyze their vulnerabilities weekly and run a bug bounty program to avoid hacks. If you need a secure project management app, this is as safe as it gets.

Lastly, Monday.com collaborates with some sub-processors to collect and process your data. This might worry you, but the third parties are mandated to protect your data under the same terms Monday.com is, so your company is not at a higher risk because of it.

Customer Support

Monday.com has a very well-organized knowledge base, which provides most of the guidance you’ll need to get started with the platform.

Monday.com Customer Support Page

They also have a community where you can post or browse specific questions, a University center to learn more about Monday’s advanced features, and detailed API documentation.

If you need any extra guidance, Monday.com also offers 24/7 live chat support. 

Monday.com Support and Learn Page

Their agents are prompt and helpful, especially if you’re on a paid plan. That will get you priority support. If your problem’s not urgent, you can also email Monday.com. If you have a billing issue, you can even hop on a call with a Monday agent. 

Overall, Monday’s support system is robust. If you run into any problem, you’ll get the guidance you need to keep your project on track.

Monday.com Pricing

Monday.com Pricing Page

Monday.com is pretty affordable. $8 per seat is not bad, especially considering you get unlimited free viewers and items, 5GB of file storage, and priority support for the cheapest plan. 

But the tool can get pricey if you have a big team. So if you’re not sure which plan works for your business, let’s break it down.

Individual

Monday.com’s free plan is a great choice for individuals that want some structure in their day-to-day life. But it’s not limited to personal use. The Individual plan works great for freelancers that want to manage their work and even small businesses. You can add up to 2 seats to your projects in the free plan.

Granted, you are limited by an Individual subscription. You can only create up to three boards, 1,000 items, and you only get 500 MB of storage. But it’s more than enough to test Monday.com and see if it’s right for you.

Basic

Monday’s Basic plan is pretty good. It will cost you $8/seat each month, and it offers much more flexibility. You can create unlimited items, you get 5GB of storage, unlimited boards, unlimited free viewers, and priority support.

However, you don’t get access to most of Monday’s automations with this plan.

Standard

The Standard plan probably has the best price-to-value ratio. It’s $10/month, and it comes with guest access, more views, integrations, and automations. For just $2 extra each month, it’s definitely a better choice than a Basic subscription.

But if you want the full Monday.com experience, you’ll need the Pro plan.

Pro

Monday’s Pro plan offers 100 GB of storage, a full year of activity logs, unlimited guest access, time tracking, dependencies, a formula column, more views, and advanced security.

If you run a medium to big company, the Pro plan is probably the best for you. And at $16/month per seat, with unlimited guests, you can use Monday without paying a fortune.

Enterprise

Enterprise plans are custom-made for big organizations, so we can’t tell you how much it will cost, or exactly what features it will have. But we do know you’ll get premium integrations, a dedicated customer success manager, advanced security options, and better analytics.

User Reviews

People really like Monday.com. The platform has top scores across all big review aggregators.

Monday.com User Review Page

Monday gets praise for its advanced customization and great interface. But there are unhappy customers too. Most people that complained about the tool had problems with the slightly steep learning curve and higher pricing for big teams.

Pros Cons
  • Excellent and intuitive dashboards
  • Fantastic for beginners
  • Range of features like time tracking and budgeting
  • Suitable for larger teams
  • Supports extensive integrations for CRM, marketing, project management and more
  • Visual boards allow for easy and accurate tracking
  • Can be a steep learning curve for some users
  • Can get pricey for larger teams
  • Limited task dependencies, especially on the cheaper plans

Our biggest gripe with Monday.com was that you’re limited when creating task dependencies. You can only set them up via automations. Meanwhile, competitors like Asana let you take care of the same thing in 1-2 clicks. But it’s a minor issue and something that will probably be fixed in the future.

Quick Conclusion: Monday.com Review

Monday.com does almost everything right. It has a strong project management suite, advanced customization, and some of the best integrations we’ve seen in project management software.

It is a bit hard to learn for non-techies. And it can be expensive for large teams. But in our opinion, these are minor inconveniences. Monday’s so good, they’re small hurdles to overcome.

You can see for yourself, Monday’s free to try:

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 23, 2024
monday.com logo
10,454 monday.com Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
Luke O. avatar
Luke O.
Director
Share
"Monday.com helps me keep my team organised"
What do you like best about monday.com?

It's really simple to use, but also highly customisable, making it great for project management of all kinds.

What do you dislike about monday.com?

You can't use it offline, but on the bright side, when you make changes they sync with everyone's devices instantly.

What problems is monday.com solving and how is that benefiting you?

We work on a few projects at any one time, so it allows us to keep on top of tasks that need doing, who is responsible for each task, deadlines and progress.

Mid Market (51-1000 emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
CJ T. avatar
Cj T.
Director Of Product Marketing
Share
"Fantastic for project management and so much more"
What do you like best about monday.com?

Tremensoudly powerful project management platform. Between setting up items to alerting collaborators you can do so much with the tool.

What do you dislike about monday.com?

Given that it's so powerful sometimes there can be a bit of a learning curve.

What problems is monday.com solving and how is that benefiting you?

Collaborating on a wide variety of time-sensitive projects that span multiple teams. It's been able to vastly increase our consistency and throughput as an org.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
Alcibíades G. P. avatar
Alcibíades G. P.
Account Director / Operations Director
Share
"Is the extension of your brain that every person in Management always ask!"
What do you like best about monday.com?

The interface is very intuituive and easy to use and understand. You can adapt each dashboard depending on it needs and connect easily with other developments. The best management tool I had ever use.

What do you dislike about monday.com?

Maybe the tool could improve a little bit on the "sharing" barriers. I can export any dashboard easily, but if i want that other peer (outside the team) have the same experience it isn't possible.

What problems is monday.com solving and how is that benefiting you?

Monday.com gives me an instant picture of every project in real time, it allows me to control each project easily and without a big drama. It helps us to control deadlines and due dates in advance.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
CI
Cristi I.
Founder
Share
"Monday is very useful for being productive"
What do you like best about monday.com?

The way you can organize your tasks according to the project and the fact that you can count the hours and the number of deliverables and it is very advantageous that you can assign tasks

What do you dislike about monday.com?

I don't like the fact when I export the report with what the team did every month, because the excel report is very poorly optimized and it's not easy to understand for the client

What problems is monday.com solving and how is that benefiting you?

Monday incorporates several applications into one and helps you be productive and accurately measure the time and volume of tasks in a project. Plus, productivity has increased a lot in the company and the evaluation of the time we spend on a task is much more accurate

Mid Market (51-1000 emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
CP
Crystal P.
Founder
Share
"Intuitive, Streamlined Communication Tool"
What do you like best about monday.com?

The simple, intuitive nature of the tool is it's greatest asset. It provides organization for messaging and information exchanged even in the most convoluted of envirtonments.

What do you dislike about monday.com?

Occasionally the sheer number of messaging areas can become confusing or overcrowded leading to information getting lost or buried. Human error is to blame but the tool could be streamlined to minimize these risks.

What problems is monday.com solving and how is that benefiting you?

Information sharing simplification and organization is a benefit for current and future projects and employees. The ability to store and share tools and experience is invaluable.

Mid Market (51-1000 emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
MM
Mohammed M.
Founder
Share
"Excelent app"
What do you like best about monday.com?

Its very simple and cool app thats help each and everyone in organisation to do smooth business

What do you dislike about monday.com?

Mobile app does not work with QR scanner there will be a solution need to check with your team

What problems is monday.com solving and how is that benefiting you?

We can track and trace the all tasks which required proitiy basis action

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
AW
Angie W.
Founder
Share
"Monday App Experience review"
What do you like best about monday.com?

I love using Monday as a tool to keep organized for myself and also my teams that I lead. Organazation and ability to create clear details while also keeping people accountable is huge for my needs. Monday offers all that and more. Easy to navigate and very user friendly. I apprecaite the option to use templates but also customize.

What do you dislike about monday.com?

I have no complaints about this tool at this time.

What problems is monday.com solving and how is that benefiting you?

Keeping everyone / everything in one landing place

Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
EA
Erick A.
Founder
Share
"The Best Organizing Tool Around"
What do you like best about monday.com?

There are many upsides to monday.com since the company I work for has used it. We find it very easy to organize all of projects and communicate easily about updates in real time. The automations that you can make makes very simple to move things around or handle minimal tasks that may take a while to do personally.

What do you dislike about monday.com?

The only downside that I can see with this program how little marketing there is about the program. I feel that the more marketing this program has, the more companies or individuals will use it.

What problems is monday.com solving and how is that benefiting you?

When I started with this company, I could see that project management and organization would be a major problem, along being able to effectively communicate with my colleagues about these projects. But, ever since we started using Monday.com, that problem is non-existent.

Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
CM
Christian M.
Diretor De Criação
Share
"Our internal organization has improved significantly!"
What do you like best about monday.com?

Its clean and easy to use interface makes the job and organization a lot easier. I can see my tasks easily and with the invitations as guests my clients can see, talk and organize the due dates together.

What do you dislike about monday.com?

Can't think of anything i dislike in the top of my mind. There's some tools i dont use like the project timelines. The attached files tab could be a little better to see all the attached files, sometimes it only shows the previews for the first ones, but thats it.

What problems is monday.com solving and how is that benefiting you?

Organizing my and my team tasks for the day/week/month and help keep track of the adjustments solicited by clients. Our workflow got 100% better after using monday.

Mid Market (51-1000 emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
BF
Brittany F.
Project Manager
Share
"Excellent project management tool"
What do you like best about monday.com?

I love the complexity, yet user friendly aspect of monday.com. There are various different ways to communicate and keep track of projects within monday.com. I love it!

What do you dislike about monday.com?

The downside of monday is some extinct automations are not yet created.

What problems is monday.com solving and how is that benefiting you?

monday.com is solving project optimization problems and allowing us to hold other teams and department accountable for their assigned task withing projects.

Enterprise (> 1000 emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
DA
David A.
Founder
Share
"Transformed our delivery and reporting function"
What do you like best about monday.com?

Utterly transformed how we manage and report on our portfolio of projects across the enterprise.

What do you dislike about monday.com?

I would like the ability to easily produce dashboards across multiple Workspaces.

What problems is monday.com solving and how is that benefiting you?

Monday provides a single source of the truth and insight across the enter portfolio of projects across the enterprise.

Mid Market (51-1000 emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
DG
Don G.
It Manager
Share
"The program that can do it all!"
What do you like best about monday.com?

I love how versitle the platform is. Whether you are using it for Project Management, Tasks Lists, a CRM, or even a place to just simply store data. It just works. The ability to customize it via integrations, automations, or by using the API, you can make Monday.com your 1-stop place for data and information.

What do you dislike about monday.com?

There is not a lot to dislike about monday.com, but the two things that comes to mind is that it is lacking the ability to easily make a task reoccuring. Something that you would think would be very simple, takes multiple automations to get it to work just right. The other being that sometimes the automations do not work and you have to reverse the trigger and re-trigger the automation or just do the automated task manually.

What problems is monday.com solving and how is that benefiting you?

The real question here should be is what problem is monday.com not solving for us. We use Monday.com for a central point on contact for all things Project Management. We also use Monday.com for clarity as well as transparency across all departments. We no longer have to make multiple emails or get up to ask someone, we can go check monday.com to get the answer we need.

Enterprise (> 1000 emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
KV
Karina V.
Founder
Share
"Excelente organizador"
What do you like best about monday.com?

Layout organizado e intuitivo, excelente ferramenta para organização de tarefas de modo prático e rápido, contribui com o dia a dia e torna os afazeres mais práticos.

What do you dislike about monday.com?

Não vejo defeitos, a ferramenta é ótima, é intuitiva, a ferramenta de busca é um pouco lenta, quando procuro alguma referência na lupa, as vezes o sistema aponta que aquela referência não existe, porém existe sim.

What problems is monday.com solving and how is that benefiting you?

Alto volume de solicitações que antes eram enviadas desordenadamente por e-mail, agora são organizadas no Monday, além disso as informações vinham incompletas por e-mail, agora vem corretamente, da forma que precisamos.

Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
MF
Michael F.
Founder
Share
"A new way of working"
What do you like best about monday.com?

Simplicity and visibility, it's very easy to show your work with both stake holders and your line management l, it saves having the same conversation multiple times

What do you dislike about monday.com?

When additional additional entries into open projects these are always entered into the bottom, when often the new ones added are a high priority and I end up having to manually move them

What problems is monday.com solving and how is that benefiting you?

Saves having multiple conversations with multiple departments multiple times, great paper trail also rather than having to tread through dozens of email chains to find the answer you need

Mid Market (51-1000 emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
BB
Bianca B.
Founder
Share
"Ótima ferramenta"
What do you like best about monday.com?

É uma ferramenta de fácil visualização e organização

What do you dislike about monday.com?

Pode ser um pouco difícill de mexer, já que a plataforma não é muito intuitiva de usar.

What problems is monday.com solving and how is that benefiting you?

Eu faço o Gerencimanto de Projetos de um processo da empresa em que trabalho e a Monday me ajuda a me organizar e a mostrar o andamento do projeto para toda a equipe.

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