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Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 30, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
Alexander  G. avatar
Alexander G.
Adjunct Professor
Share
"Jotform has made things incredibly consistent."
What do you like best about Jotform?

It seems easy to use and ties in seamlessly with our grass roots technology.

What do you dislike about Jotform?

I DONT have complaints. A marketing team pushed towards google, but I am happy with you.

What problems is Jotform solving and how is that benefiting you?

Registering new clients.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
JH
Jamie H.
Senior Director
Share
"Awesome Platform with Great Features!"
What do you like best about Jotform?

I love the number of forms there are for you to choose from and the options available. They notify you every time someone fills out a form. I also love the flexability it gives me with new clients.

What do you dislike about Jotform?

There is nothing that I have found that was not helpful. You can contact support, and they have about a 2-hour response time for you. I can not say one bad thing aboutthis plaform. 5 stars.

What problems is Jotform solving and how is that benefiting you?

They are making our company so much more efficient by allow artists to submit to us than for us to have to talk to each one. Thus giving me the freedom to screen them before an actual phone call.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
OT
Olivia T.
Founder
Share
"User Friendly + Easy Tracking"
What do you like best about Jotform?

Our team uses Jotform to collect reference letters for our volunteers. Creating the form was easy and I love how Jotform displays the data.

What do you dislike about Jotform?

So far I have not found anything that I do not like about Jotform.

What problems is Jotform solving and how is that benefiting you?

When a volunteer is going through our onboarding process, we email the Jotform link to the volunteer's listed references. They complete the form and I can easily track their responses. Jotform is very helpful to our team.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
John V. avatar
John V.
Webmaster / Web Designer / It Specialist
Share
"Great solution, and always improving, adding features - Enterprise is way overpriced, though"
What do you like best about Jotform?

Jotform is a simple service that has gone above and beyond to add integrations to many, many familiar services and keeps improving their own backend view of form building and results. The prices of paid accounts are reasonable and sales are often advertised. We have a couple of users with their own paid accounts.

What do you dislike about Jotform?

the support forums always start a little bit generic with their answers, but sometimes they are very helpful. Through some upgrades of the service we would lose access to certain features or sections of our accounts, but a ticket with support would usually get it "reset" and back to normal. Sometimes the sales team gets pushy about moving to Enterprise, but we did a demo and the advantage is just tieing our several accounts together, for a price that's more than 20x what we're paying.

What problems is Jotform solving and how is that benefiting you?

volunteer management, staff & volunteer personnel information collection, certification course registration, conference workshop proposal collection, various other old-school forms replacement

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
RC
Rafael C.
Founder
Share
"The best option to make forms"
What do you like best about Jotform?

The amount of options to enter in the forms. I can customize my form with several options and integrate with other services

What do you dislike about Jotform?

I miss some integration tools for my country services

What problems is Jotform solving and how is that benefiting you?

I manage to register clients in a much simpler way, both for me and for the client.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
SB
Sean B.
Founder
Share
"Using JotForm in small or large churches is a win either way!"
What do you like best about Jotform?

Jotform gives you the ability to create forms directly from a PDF as well as creating web based forms from scratch. Our team required the outcome form to be a specific format and Jotform allows you to do just that! We were also using a custom built form for our mission trips (we had to have docusign and medical form attachment). There weren't any off the shelf form builders that had this when we created this, but we have since moved all of our forms over to Jotform now that they have all of those features. The best part is that the user interface to create the form is so extremely easy to use.

What do you dislike about Jotform?

With our organization, I haven't found anything that I don't like yet. We're still finding out about the product as a whole so perhaps in the next year we will.

What problems is Jotform solving and how is that benefiting you?

Jotform is giving us an integrated form that we can embed right onto our website. Previously we were using a link to an external form, but we are now able to retain those website visitors.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
Wendell H. avatar
Wendell H.
Manager
Share
"Great Service for small businesses!"
What do you like best about Jotform?

It is simple to use. Im not a techy guy but i didnt have any issues setting up different order forms.

What do you dislike about Jotform?

the only downside is the link takes the customer to the jtoform website instead of our own bussiness website.

What problems is Jotform solving and how is that benefiting you?

Online ordering is for special promotions in our store.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
Rebecca R. avatar
Rebecca R.
Yoga Instructor
Share
"Jotform is user friendly and an awesome tool to use for small businesses!"
What do you like best about Jotform?

I've used Jotform for almost 10 years. It has always been easy to use and great for my small buisness!

What do you dislike about Jotform?

I haven't found anything to dislike from the program.

What problems is Jotform solving and how is that benefiting you?

Jotform helps me know how many students are registering for my program each trimester.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
DB
Deb B.
Founder
Share
"Jot form is a easy to use form and payment submission online platform"
What do you like best about Jotform?

We choose Jotform because of the ease of use and being able to take secure payments through the platform.

What do you dislike about Jotform?

There are some features and question formats that could be more streamlined

What problems is Jotform solving and how is that benefiting you?

Being able to take online payments and submissions all in one platform, but still links with Google which is what we do almost everything through.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
RR
Robbie R.
Administrative Specialist
Share
"Easy to use"
What do you like best about Jotform?

I love that I can create exactly what I need and the templates really help out alot. It's very user friendly and easy to use.

What do you dislike about Jotform?

I can't find anything wrong with Jotform.

What problems is Jotform solving and how is that benefiting you?

It saved me from sending out a ton of emails and next messages on my own.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
RB
Rahil B.
Project Engineer
Share
"Great website for the company review"
What do you like best about Jotform?

There are many things I like about jotform, from submitting forms to tables and the approval process.

What do you dislike about Jotform?

there is nothing specific i can think off.

What problems is Jotform solving and how is that benefiting you?

It helps us to track all the entries on one system.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
TW
Temren W.
Founder
Share
"Jotform is a must for business efficiency"
What do you like best about Jotform?

Jotform makes it easy for clients to securely share information with our firm so that we can help them reach their goals.

What do you dislike about Jotform?

Jotform has templates that make simple forms easy to create but does not have much versaltility in design elements for more complex forms.

What problems is Jotform solving and how is that benefiting you?

Jotform allows clients or potential clients to share information that is pertinent to client onboarding.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
Sabrina I. avatar
Sabrina I.
Entrepreneur
Share
"Jotform helped me level up my bakery"
What do you like best about Jotform?

I love tha jotform has so many different apps and intigrations to the order form. The possiblities are seriously endless for your business order forms.

What do you dislike about Jotform?

Well at times it can be a bit overwhelming with so many different intigrations but I feel like with more time I could explore everything.

What problems is Jotform solving and how is that benefiting you?

Jotform has allowed me a smooth online order form for my bakery. I have connected my square account with my order form which has been a huge timesaver.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
PU
Pat U.
Founder
Share
"Excellent value"
What do you like best about Jotform?

Easy to use with tons of training videos available

What do you dislike about Jotform?

Need a multi user version with up to 5 users but not a full enterprise version.

What problems is Jotform solving and how is that benefiting you?

Centralized our data entry.

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
IS
Inner Me S.
Founder
Share
"I use Jotfotm for internal and external use and we love it!"
What do you like best about Jotform?

We like the simplicity of Jotform for the users and us. We also like the ability to keep all of our forms in one place for historical purposes.

What do you dislike about Jotform?

There's nothing not to like about Jotform.

What problems is Jotform solving and how is that benefiting you?

Allows me to have a from on my website to receive applications. We use the form internally for reviews and our fitness instructors update their availability monthly.