Landbot Reviews & Product Details

Bastante fácil de realizar un chatbot, prácticamente no requieres de conocimientos previos

Creo que tiene un precio algo excesivo, quizás eso es lo que le quita algo más de valor

El proyecto aún está en proceso pero creo que ayudará a los jóvenes a encontrar una formación o ayuda para su mundo laboral

The interface is well done and the customer support extremely reactive 🌟

Nothing so far! The customer support came back to me very quickly even before I could experience any issue

Landbot is a very practical solution to build bots with all the options you will ever think of. The range of their features is exhaustive, so you can materialise all you ideas into a bot

The ability to produce intelligent and detailed process flows, allowing any possibility to be covered.

The limitations of the free plan. Upgrading to the premium plan would enable a larger range of features that might make your chatbot more impactful.

I have solved the problem of an increasing bounce rate and lowered conversion rate. Due to the chatbot, more users are engaged and don't have the opportunity to disengage.

It's simple to use, and the team is always there to help you. It's a good solution that you can implement quickly and test if it works for your organization. In our case, it worked very well!

You can see that the product must be developed a little bit more. In the beginning, when setting up the bot, we missed some basic functionalities.

We obtain more leads on our website, and we offer a different way to send the message to our prospects. It's something fresh, easy to use, with excellent results.

I like having multiple channels at my disposal when building and deploying bots. The interface is pretty clear, and the widgets for embedding the bot are not too heavy resource-wise.

I'd like to be able to test my bots from other parts of the flows, not from start each and every time. The first (starting) step is also something I miss the flexibility with, ie. I'd like to have different conditions as a first step to the bot, not a Welcome message all the time. The price is extremely high if you want to use webhooks and other a bit more sophisticated functionalities, and I find it extremely hard to defend the price when trying to sell the bots to my clients. I honestly think if they lowered the price they would benefit a lot with new businesses adopting the service. Lack of additional agents by default is also something I would like to change, as well as not being able to easily develop the bot on my test account and making a template out of it so I can transfer it to another owner in the future.

I mostly use landbot for lead gen and support. The UX of the final bot is well executed and users are following the conversations easily.

I like the good layout and nice user experience. The drag&drop UI for backend is also nice but could be more complex.

The available blocks are really simple. Users can recognice really quick its just a simple click-route they are following

Quicke and cheap way to provide a chatbot on a website just to see if users are using it. Then clients will ask for a more complex solution. Its a starter tool.

I discovered Landbot when they sent me a promo. It was pretty straightforward, and when I ran into trouble their customer service was prompt and very helpful.

I has to use Zapier to connect the Landbot inputs with my CRM solution and that was a little tricky. Not Landbot's problem actually, though it would have been easier if I could have connected directly.

Getting leads to complete the form. No benefits yet but it has only been a few days.

Customer Success staffs are really helpful. They responded to my request quickly and on time.

It can be frustrating that most of the support you need is due to limited functionality; often time it is just that what flow or functionality is not available yet or still in the pipeline. I also did not like the fact that the use intercom for their customer service services as a competitor of their products, it gives a feeling of lack of trust in the product.

Chatbot for Lead Generation to acquire new contacts and logos.

Great baseline features: Zapier and Slack integrations, conditional logic, and a few other neat ones. Also really like the analytics and reporting. Favorite thing by far was the easy of creating the logic paths for the bot which was very intuitive.

It's buggy at times, but usually within a few days the bugs get resolved. For example, one time it would behave as if I was still active even though I marked "away" which caused quite a bit of customer confusion. The biggest issue by far is the forced branding on the lowest paid plan. The branding obtrusively overlaps the UI and interferes with the function of the form. When I brought this up with support, the only offered solution was to upgrade to the next tier at 3x the cost. This is not an acceptable answer in my opinion.

We wanted to automate and personalize a web form. We have seen increased conversion rates since implementing. If the tool didn't have the mentioned issues, we would be longtime customers for sure.

The builder is suitable for company how works at marketing solutions

The company is unfair in its terms of use and license. I built bots several years ago, the company decided to upgrade the system and I had to upgrade to packages of 100 dollars per month! to continue using the system. Thay give you nice answer at support but no solutions to user at the end .

Building a bot in an easy way

the easy use and the way things work in the dashboard

that FREE and STARTER plan --- that cost 30 euro! are with ads. i wasted a lot of time trying to create a bot and experiencing it, but could not use and even fully review the flow completely without an ad jumping IN THE MIDDLE OF MY BOT and offering landbot to the bot user!!! this is unacceptable ! a waste of time and NOT LESS THEN A contempt your costumer to be. if you write a starter \ free plan - let us experience the product! not let us use it TOO MUCH TO BACK UP

nothing at all !! i couldn't use the product first plan - 30 euros - because the representative in the live chat- told me it has ads. IN THE CHATBOT ITSELF! and that ads are not showing only on the 100 euro plan and above... i need a small plan - does that mean i will advertise you and pay for that ?! I'm not paying to advertise your product !!! learn form other products and have A REAL FREE PLAN or at least LET US KNOW from the start what CAN and CANNOT use in each and every pack.. and not- let the costumers discover by themselves, I was one second away from buying the 30 euro pack and decided to ask the live chat to make sure the ads are off if I pay you 30 euros a month !!