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Landbot Logo
Landbot
Grow your revenue, cut operational costs, and delight your customers.
4.7
(291)
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Landbot Reviews & Product Details

Landbot Overview
What is Landbot?

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.

Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.

Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Company Landbot
Year founded 2017
Company size Myself Only employees
Headquarters Barcelona
Social Media
Landbot Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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Ask Questions about Landbot
What Landbot is best for?
How does Landbot compare to ChatBot?
What are the pros and cons of Landbot?
Landbot Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Landbot Features
24/7 Support
A/B Testing
AI Training Tools
API Access
Analytics/Reporting
Automated Responses
Bot Analytics
CRM Integration
Chat History
Contextual Understanding
Conversation Flow Builder
Custom Scripts
Customizable Branding
E-Commerce Integration
Feedback Collection
Image Recognition
Lead Generation
Live Chat Integration
Machine Learning
Multi-language Support
Natural Language Processing (NLP)
Omni-Channel Support
Pre-built Templates
Role-Based Access Control
Scheduled Messaging
Sentiment Analysis
Third-party Integrations
User Segmentation
Voice Recognition
Workflow Automation
Landbot Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 23, 2025
Landbot Logo
291 Landbot Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Sep 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So many features & love the layout!"
What do you like best about Landbot?

Different platforms to run your messenger bot on including Whatsapp/Messenger & through a landing page.

What do you dislike about Landbot?

A bit tricky at first especially when it comes to differentiating between a standard chatbot & messenger chatbot.

What problems is Landbot solving and how is that benefiting you?

Generate more leads, More interactive & personal touch to a landbot.

Small Business (50 or fewer emp.)
Sep 09, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best Chatbots!"
What do you like best about Landbot?

I like the interface, easy to use and with many options to choose from, great integrations too.

What do you dislike about Landbot?

Not much actually... I would like maybe more integrations with more payment gateways, but not a big deal!

What problems is Landbot solving and how is that benefiting you?

Taking care of clients answers 24/7

Small Business (50 or fewer emp.)
May 28, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Landbot is helping our company to better connect with our clients and offer them new services!"
What do you like best about Landbot?

Landbot is very intuitive and easy to use and the customer support is amazing! If you have any question, the Landbot team quickly respond and follow up with you. We also love the huge amount of use cases you are able to develop using Landbot, chatbots are interactive and make any content more dynamic and personalized.

What do you dislike about Landbot?

Landbot's product and customer service are amazing! We would like to have the ability to further exploit google sheets and intercom capabilities. For example, receive an user's input with the bot, create a graphic on google sheets and show it to the user.

What problems is Landbot solving and how is that benefiting you?

We are using Landbot to launch new services, try out different experiments to innovate in our company and see their impact on our clients' financial wellness. We are using Landbot also to share financial content and help our clients to learn about finances in a different and fun way.

Small Business (50 or fewer emp.)
Apr 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"We Built a WhatsApp Chatbot with Landbot"
What do you like best about Landbot?

The design platform. They call it the "builder". It the most beautifully designed chatbot builder I've come across. I looked for so many when launching my edtech WhatsApp solution. This one is unique, user friendly and the support is fantastic. We can automate audio responses in the Landbot platform which was impossible with any other provider and that is why we chose Landbot. It was incredible for a user to experience a chatbot that delivered audio messages something that we would usually relate to friends and family. That gave our product the edge and gave a human voice behind the bot. The team at Landbot have been incredible when it comes to support. I know that I can use the in built support service at any time and they will respond quickly. They actually built a Facebook Messenger chatbot for me when I didn't know how. This was a huge help at the time and I am really grateful to the whole team at Landbot for their incredible solution. I couldn't recommend them enough. If you are considering building a chatbot, especially delivered over WhatsApp then Landbot is the place to go. Please feel free to contact me if you would like any extra information about my experience with the company. I understand that a bot solution can be very confusing, I've been there, so let me know and I would be more than happy to help any entrepreneurs starting out with a solution that involves the use of chatbots.

What do you dislike about Landbot?

If I had to say anything. It would be that you can't use GIFs in chatbot flows with WhatsApp but this is an issue with WhatsApp not Landbot as far as I understand.

What problems is Landbot solving and how is that benefiting you?

I'm delivering micro-English classes over WhatsApp where users can record English pronunciation phrases and receive feedback.

Small Business (50 or fewer emp.)
Oct 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and share"
What do you like best about Landbot?

I have been using the tool for more than a year now. It is easy to set-up and use this tool. Also, feedback from visitors and customers is positive. Overall pleasant experience till now. The documentation is also clear and the support is quick. I have always got a quick response & the team has been helpful.

What do you dislike about Landbot?

Facebook messenger connection was a bit of a letdown. I had trouble connecting it to the messenger. The documentation was also not up to the mark (only on that topic).

What problems is Landbot solving and how is that benefiting you?

I used it for Marketing and customer support - as a live agent and customer support. It has been good addition to my website as well as for my clients.

Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience with very high stability"
What do you like best about Landbot?

I use other chatbot plattforms ans stability is a must for me. Very confidence with Landbot

What do you dislike about Landbot?

Very high price for using whatsapp bots. English language based

What problems is Landbot solving and how is that benefiting you?

High flexibility to get customers info

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, Great to convert."
What do you like best about Landbot?

Landbot is one of my favourite tool. It's really easy to use and powerfull. If you are looking for a new way to interact with your users, Landbot is the answer.

What do you dislike about Landbot?

It would be great to have different display styles.

What problems is Landbot solving and how is that benefiting you?

I do market tests, service quotation, content suggestion and a lot of tricks :)

Small Business (50 or fewer emp.)
Sep 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very cool service for creating chat bots"
What do you like best about Landbot?

I really like the interface - everything is simple and clear. You can create a chat bot in just 10-15 minutes. A lot of intrigues including Zapier and webhooks that allow you to transfer all the information to my CRM system

What do you dislike about Landbot?

I don’t like how chat operations are working right now, for this it would be ideal to have a mobile application. But it is already stated in the updates that this moment will be corrected

What problems is Landbot solving and how is that benefiting you?

We use to get new customers. Stunning conversion in applications - more than 15 percent

Small Business (50 or fewer emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy Bot Software and very good customer service"
What do you like best about Landbot?

Chatbot has never been so easy to built and share on our website.

What do you dislike about Landbot?

Landbot remains not very convenient when displaying on Firefox browser (but it works perfectly well on Chrome and other browser).

What problems is Landbot solving and how is that benefiting you?

We caught new leads through our chatbot. It was very effective in our B2B business.

Small Business (50 or fewer emp.)
Mar 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So easy to build, easier to generate leads using a chatbot."
What do you like best about Landbot?

Lot of possibilities to create a highly interactive bot that engages and converts very well website visitors, great for both mobile and desktop conversion. It’s really easy to set up and don’t need to have coding skills at all so anybody can get it done. It has so many integrations like Zapier, Slack, GA or Mailchimp so can easily manage all leads.

What do you dislike about Landbot?

Nothing in particular really. I’d actually like to be able to learn faster just so I can end up creating more bots that I can embed on the website.

What problems is Landbot solving and how is that benefiting you?

Conversion. I now have better conversion rate for my coworking webpage and we get more bookings using a conversational chatbot. Also there’s no need to have an external developer for this implementations. Thanks to the available integrations we generate leads effortlesly.

Small Business (50 or fewer emp.)
Mar 11, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent platform for fast implementation of chatbots put in place by a super-dynamic startup"
What do you like best about Landbot?

ease-of-use platform which enable to create very complex chatbots quickly. I have been using Landbot for 12 months and I really appreciate the possibility to call chatbots directly from the flow of another chatbot which enable to create very complex systems composed by hundreds of blocks without messing with spaghetti-like coding. I also appreciate their help desk, one of the best and most efficients I have ever used, and the fact that they are always improving the platform in total trasparency with the users. The new BRICKS builder which is based on a truly Object Oriented reusability concept is really amazing and I think will speed-up the development and the maintainance of my chatbots.

What do you dislike about Landbot?

Despite I'm very happy with this platform I must say that the cost for subscription is becoming very high compared to most of their competitors.

What problems is Landbot solving and how is that benefiting you?

I created three chatbots to support my clients in the Financial Sector.

Small Business (50 or fewer emp.)
Mar 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Conversations Into Conversions"
What do you like best about Landbot?

I can fire up an idea, spin it up in minutes, split test it, engage users, capture data and move it anywhere I want. It's freaking AWESOME! Check out our version:) http://bit.ly/BetrHealthLandbot

What do you dislike about Landbot?

Nothing. I have been working with them for a year and they keep improving it and they are great about asking for development road map suggestions.. Truly a great company not just a great product.

What problems is Landbot solving and how is that benefiting you?

Onboarding new users as well as new prospects. It helps us unpack our offerring in a way that speaks to the individual user and allows for amazing flexibility.

Mid Market (51-1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Level up your business with Landbot"
What do you like best about Landbot?

Now a days many company using Virtual bots or AI bots. But some poeple facing difficulities making a bot because they need to hire and pay them for develop bots. But Landbot is a non-code development platform. Anyone can create their own bot with a little knowladge. The user-firendly interface and guidance to develop a bot is the main plus. One of the best bot development I have used is Landbot.

What do you dislike about Landbot?

The pricing is affordable for corporate business. But others it can be but better if introduce some packages which will helpful for non coporate business. Othersie Landbot is a great system.

What problems is Landbot solving and how is that benefiting you?

When user count of a system is high there will be more user issues. For this we had to hore new people to customer care. The cost of the person getting hire is high. Our chairman need a solution for this. and We suggest to build a Vitual assistant for this. Landbot is the best suit for our solution. we built it and published it.

Mid Market (51-1000 emp.)
Jul 14, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Automate your customer support"
What do you like best about Landbot?

Landbot is an excellent app to build bots. When I developing a bot it was easy to understand the guides and the tools which are available. The highlighted area in Landbot is the tools and features. We can add Videos, Audios, Images and Document's to downlaod too. Some people think we need to do codes to develop a bot. They are now aware that Landbot give us no code development platform. Your SME or Corpotrate business can go to next level with Landbot.

What do you dislike about Landbot?

The available tools and feature are more than anough to build a bot. but I had to do some customizations in some features and but Landbot did not allowed to do it. I suggest its better if we can customize few tools and features as we need. Otherwise Landbot is excellent.

What problems is Landbot solving and how is that benefiting you?

High usage of user count of our system and online payments, we have recived customer complaints and feedback through E-mails and Phone Calls. Our company needed more employees to handle the complaints. The cost for employee ois so high and company management decided to make a Chatbot and asked me to get details of that. I have tried many apps to develop bots and finally I found that Landbot is the best application for No Code Development. With a less time we have created the bot and realsed to to online. Not out system users can get the issues solve with out chatbot in anytime.

Enterprise (> 1000 emp.)
Jul 10, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Landbot made it easy!"
What do you like best about Landbot?

The best tool to improve and take our business to the next level is Landbot. The easy developing path is the highlighted option in it. Users can understand the guidance easily and can create their bot quickly. What I most like in Landbot is the user-friendly environment. It gives users to develop the bot with some excellent tools. All business people should try to add this application to their business.

What do you dislike about Landbot?

In my opinion, I do not have any negative points about Landbot, Because it gave me the options and tools that I expected. It would be better if Landbot could customize some tools to user needs.

What problems is Landbot solving and how is that benefiting you?

When we released our new system, we got an issue with the number of complaints we received. We failed to handle and give response to those complaints. Our organization was finding a solution, and I have suggested making a Bot for this. We selected Landbot and developed the bot. It was successful, and currently, we are running it online.

Enterprise (> 1000 emp.)
Jan 13, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"We are still new but find it easy to get going, with help in the community or direct from support"
What do you like best about Landbot?

Ease of use, guidance, simplicity of interface so you can see and improve the flow of a conversation. Preview easy to use so you can check your design / build.

What do you dislike about Landbot?

The size of the interface will affect our design of the flow but I hope we can resolve these using blocks / templates to minimise the amount of boxes

What problems is Landbot solving and how is that benefiting you?

Time to create chatbots without requiring coding knowledge and collaboration to develop our internal community chatbot literacy. Sending examples to colleagues was very useful for anyone who has never seen or heard of a chatbot.

Small Business (50 or fewer emp.)
Mar 24, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very simple, very powerful"
What do you like best about Landbot?

I was a programmer in the past, but I think it can be used very quickly from everyone. It helps me to offer another simple way to interact with users of my site/Landing page

What do you dislike about Landbot?

Now I can say nothing. May an italian version for the nontecnical italian user?

What problems is Landbot solving and how is that benefiting you?

I use it when I need to guide a user to compile a survey, an order form or for improve success of my landing page/site

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Vers useful and easy to use, a wide range of functionalities"
What do you like best about Landbot?

There is no need to code so it is very easy to use. Everybody can use it easily. It is visuals so it is pretty user friendly.

What do you dislike about Landbot?

On Safari, often there are some bugs, when you slide from one slide of the screen to the other, the page moves entirely, it is not fixed to the screen.

What problems is Landbot solving and how is that benefiting you?

Gather customers needs, by creating a visual form which is more user friendly and ''funny'' and also it will be easier for us to understand their needs.

Small Business (50 or fewer emp.)
Nov 01, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I was really seduced by the ease of use of landbot"
What do you like best about Landbot?

With landbot, API integration becomes child's play! I easily integrate APIs which has not always been simple for me, not being a born developer! I love landbot because it's the simplest, easiest and most intuitive chatbot builder I know!

What do you dislike about Landbot?

To be frank, I would have really appreciated that several other languages were taken into account (html for example) in the webhook block.

What problems is Landbot solving and how is that benefiting you?

I can build a fairly complex chatbot with API integration (JSON) thanks to Webhooks

Mid Market (51-1000 emp.)
Oct 20, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very powerful and user friendly"
What do you like best about Landbot?

Very easy to use. I can create a full flow in a couple of hours

What do you dislike about Landbot?

I miss some features such as modal included or going deeper in the design of my chat

What problems is Landbot solving and how is that benefiting you?

We try to see if we can answer to all questions that have our users in a conversation mode

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