Pipedrive Reviews & Product Details

Let's you organize your leads flow, knowing everything about your interactions with them and reminding you when to do it again.

So far, nothing in particular. It's been a great experience.

It's helping me keep track of all my leads and what actions I should take next to avoid losing contact with them.

É um ótimo gerenciador de tarefas. funciona muito bem como uma forma de agenda e ajuda muito na organização das tarefas do dia a dia. Recomendo para todos pois é uma ótima ferramenta.

Acredito que seria muito interessante incluir uma notificação quando o tempo programado para a tarefa estiver perto do fim, ajuda a controlar o que ainda precisa ser feito.

Conseguimos organizar as tarefas. criar tarefas recorrentes e controlar melhor as atividades realizadas por todos da equipe. Para o colaborador é um ótimo gerenciador de tarefas e para gestão é ótimo para organizar as demandas de cada colaborador.

It is especially important that we can customize processes the way we want. It's also great to be able to move offers or requests between streams using drag and drop.

It would be better if the data visualization tools are better and enable the user to create reports with the desired chart types. In other words, I would like to prepare our reports as we want with a feature such as a business intelligence tool.

Thanks to the Pipedrive program, we can easily manage offers and requests. The drag-and-drop method and using a mobile phone were important reasons for choosing Pipedrive.

The Kanban-like sales pipeline and overall pipeline management make it easy to manage and track the progress of various deals at different stages. Also, the automatic prompt to schedule a "next action" with an individual leads helps to clarify the next steps that should be taken with each lead and "always close" deals. Contact management is excellent overall.

The mobile application is good, but calendaring can be an issue. Also, the booking tool provided by Pipedrive is not very intuitive to navigate or modify, especially if you are trying to set up multiple booking links. Some integrations with third parties have been buggy at times, but these issues generally seem to get fixed over time. The sales pipeline can get crowded and become difficult to navigate when working on a large number of leads but it is still generally manageable. I wish the application had better or limited features for project management for account managers on small teams to keep track of work on projects and stay in touch with clients while projects are being worked on to better ensure customer satisfaction and customer success.

Pipedrive is solving our sales management problem, and it is benefiting me by helping me to keep track of multiple deals in my sales pipeline. It also helps me to make sure that I am proactively following up with leads.

Pipedrive is one of the easiest CRMs to use and configure. The simplicity in the UI and the feature-rich options are a great combination. The support chat is awesome and the tutorial videos cannot get easier!

The user interface does not have a native dark mode. One has to use dark mode extensions on their browser to enable this. I think the experience is best if the CRM has a dark mode toggle somewhere.

When excel charts are not good enough to manage your customer interactions and notes, pipedrive not only replaced the spreadsheets and tables, but also added great value to our entire ecosystem. With the Zapier integration, a huge number of other data sources helped in adding contacts, deals and products. I found it so easy to manage leads and other notes within pipedrive, it is hard to think that any desktop application could take care of such complexities in a simple fashion.

I like the activity setting ability that syncs with my google calendar. Helpful for organization. I think the layout is user friendly overall and was super easy to learn.

Some of the personalization features are poorly placed within the platform. For example, it is strange that you have to open a blank email to set your signature and you can't access it through your mail settings.

I don't personally deal with business issues but it is effective in organizing our customers, visual aids to keep your tasks up to date, and decent syncing with google ability.

- Excellent front-paged dashboard which prioritizes important tasks + deals - Top-notch reporting across activities + results - One layer into any deal - Integration with Proposify - Marketing automation is excellent I created a video testimonial of how it's helped our company here: https://www.youtube.com/watch?v=LGQIP9qLCEM

- MRR sales reporting for monthly deals - Advanced integration with third party tools allow it to pull/push data. Pipedrive is built around receiving information, not sending it.

- Managing sales pipeline + deal activities - Tracking team success and KPI's - Bringing all communication together into one place for deal evaluation and diagnosis

A facilidade em conseguir usar a ferramneta de e-mail, ligação, agendamento em uma unica e excelente plataforma

Formatação do e-mail talvez não seja uma das melhores

Problemas como praticidade. O PipeDrive ajuda muito ao conseguir juntar várias e diversas ferramentas em uma única plataforma

Being able to have a pipeline for different scenarios, and being able to have integrations with other platforms makes my life easier, and loving the facility it gives me to enter information.

duplicates deals, but that's it. there is not too much to say about this.

The tracking when someone opens my emails, clicks, etc, and the ability to be notified makes me remember that I need to follow up with a specific deal or check whats going on.

The UI is easy to use and intuitive, it doesn't take new users long to understand how to best use Pipedrive. The search field is extremely powerful, and the custom fields have allowed us to make it work for our specific needs.

If Pipedrive had a built-in or bolt-on ordering/ERP system then that would make it the perfect CRM/ERP platform.

Our old CRM was very dated, clunky and not cloud-based. It was particularly vulnerable to complete failure without substantial backups. Pipedrive has allowed us to move our data into the cloud with fast response times on data search, reporting and logging.

It is easy to use and setup. Their customer service does a good job in helping you solve any problems via chat or on a phone call which involves very short wait times.

Pipedrive lacks the ability to customize automations and create custom reports. It seems very limited in those capabilities and you're pretty much stuck with what you get.

Pipedrive allows us to easily log, track, and analyze Leads and Deals being worked by our Sales team so we can mark smart business decisions to help grow our business.

I love the intergration features and the ease of the platform! Much better than any CRM I have used in the past. Very happpy!

Only thing is that you cannot delete emails in your inbox, becasue it will delete in PD. I like Inbox 0, so this is very annoying for ,e

Solving helping keeping emails, contacts, deals, and integrations in one platform. Very user friendly

The plethora of features and the fact that you can integrate Pipedrive with marketing-sales-databases software. That gives you the opportunity of make the optimal use of a CRM.

Nothing, to be honest. Looking forward to their campaigns' feature.

It helps me nurture, qualify, close and track my customers, leads and prospects.

Its very organized app that friendly to use it helps us organize sales and leads

Until now I do not have something I dislike.

Help me keep track of the project and makes it a much more organized task.

Pipedrive shows us everything we need to track any sales pipeline from our marketing department, as well as showing us secure channels to share with our customers through the CRM. The file export tools are exceptional and very powerful so we can take advantage of deals that close early and the system doesn't crash.

Pipedrive is almost perfect, if we go into analysis we have not found any major complaint. Sometimes the notifications fail, but it can be mistakes on our part for not knowing how to configure well via chat. If you use the free version it is better to buy a license.

Pipedrive will always be the solution for those small and medium-sized companies that want to venture into the digital marketing and sales market through a powerful CRM tool. It's true that they don't have tools as advanced as Nimble or Salesforce, but it's all you need to start making money almost immediately.

Easy to use. Great support. Great reporting.

Sometimes I find the organization of the details for the contacts/ orgs / deals to be unintuitive, and then I find it difficult on what know what can be done with the data.

CRM that was eady to use and get setup for my business. Kept track of all my deals in the pipeline so I always knew what to do next to move my prospects down the funnel.

Easy to use and easy to configure to your need what ever they are. Reporting is works well also

Ability to track marketing would be nice

Customer service is awesome and they really try go the extra distance to make sure you're happy

PipeDrive has allowed us to handle many more leads than we could before. We also can segment our potential customers and manage email campigns based on who has spoken to them and about what. It has professionalized our sales efforts. We had tried both Salesforce and MSDynamics before we landed on PipeDrive. I understand the power of those others for large enterprises, but as a smaller org, the flexibility and ease of setting up was more valuable to us.

Nesting customers who are large multi national companies is less than ideal. I'd like to have a Bayer Crop Science master customer with the ability to nest Bayer NA, Bayer SA, Bayer EMEA underneath the umbrella which I havent figured out how to do smoothly yet in PD.

We are now able to share throughout the organization the status of all deals being designed and negotiated within the organization. This has allowed us to generate and manage more business which equals more revenue!

I liked the user interface the most as it has tremendously helped us in tracking the customer journey and keep records of all our leads, sales and revenue. It's really the best CRM in my opinion.

As compared to advanced CRM like Hubspot, it still has limited features and I would suggest them to go more towards creation of funnels as well, and not just the sales cycle.

It's helping us manage all our customers in a single place. The best part is that there is an automatic reminder feature that helps us in following up with all our pending leads.

Simplicity an integration with other platforms. Helps keep contact base organized and easy to manage CRM.

Add-ons can be a little tricky to customize to fully mesh well if embedded into a website.

Keeping all our businesses and contact on a single platform where users can manage their own contacts, yet still collaborate across divisions if needed,