folk Deal: 30% off all plans for 1 year
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folk
3.8
(2)
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folk Reviews & Product Details

folk Overview
What is folk?

Folk is an all-in-one CRM tool designed for managing various relationships, offering a centralized platform for syncing contacts and interactions from diverse sources. It emphasizes ease of collaboration on pipelines, aiming to streamline the process of closing deals​.

Company Folk
Year founded 2020
Company size 11-50 employees
Headquarters Paris, France
Social Media
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What folk is best for?
How does folk compare to Act!?
What are the pros and cons of folk?
folk Product Details
Capabilities
API
Segment
Small Business
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
folk Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 09, 2024
folk Logo
2 folk Reviews
3.8 out of 5
Small Business (50 or fewer emp.)
Jan 09, 2024
 Source
Overall Rating:
4.5
DE
Dylan E.
Founder
Share
"People that go the extra mile"
What do you like best about folk?

- Fast, friendly and open communication via e-mail. Ginevra and Julian are outstanding people - Personalised support and demo with the right length - Lightweight use, easy to get started and import data - Excellent onboarding

What do you dislike about folk?

- Limited direct integrations (e.g. Shopify, Finance software). This was partly why we ended up choosing Pipedrive since it integrates better with our ERP system (Exact) - As far as I'm aware there are limited visual features (e.g. sales dashboards and pipelines to draw insights from and create visual reports)

What problems is folk solving and how is that benefiting you?

- Creating order out of chaos for the sales team, resulting in more headspace and time for strategic thinking - Increasing efficiency by automating basic sales task including (personalised) e-mails and lead sourcing

Mid Market (51-1000 emp.)
Sep 16, 2023
 Source
Overall Rating:
3.0
jihad k. avatar
Jihad K.
It Head Of Department
Share
"not ready for prime"
What do you like best about folk?

It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them. It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use. It's collaborative. You can share contacts, deals, and tasks with other team members. it easy to integrates with a variety of other tools, such as gmail, outlook ... etc

What do you dislike about folk?

it doesn't have a mobile app also ther are some bug that makes it not ready for prime as you can see in the following videos i recorded : 1- https://1drv.ms/v/s!AqxG5KWD77BjiwYdM2INeV05sKra?e=attwd3 2- https://1drv.ms/v/s!AqxG5KWD77BjiwWZ9owKr3kS3PiB?e=Qw5OAE i can't choose birthday from the calander modal also when use autocomplete for phone and email it write it twice

What problems is folk solving and how is that benefiting you?

use one application for sales , HR and purchace department which improve communication and reduce errors also it have a very nice UI which makes user life easier

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