ChatBot Pricing Overview

Great workflow builder with a variety of features. Strong customisation. Good API integration and workarounds should you not wish to integrate into CRM systems. Analytics generated through integration are very useful. Integration into LiveChat. Good value. Easy learning curve. Very east to embed into websites. Good looking bot.

There's a lot more intelligent tools out there, this feels more entry-level or a good addition for LiveChat. Learning aspects were manual at time of our configuration with no AI supporting further learning. Not enough configuration around the bot display to end users. Would be nice to integrate additional items at pop-up of chat bot such as a status page/uptime through third parties.

Business Intelligence around product usage - pain points / help points. Self-Service through automated workflow streams. Ticket creation. Feedback on product / service. Modernising product. Cost / time savings. Development insight.

I like that Botengine platform is easy to use,thereby making it easy to create our chat bot in a matter of minutes,and with as much minimal support as possible from the software development team. Botengine is so simple to use,that it was created and deployed by myself and team members at the marketing team,despite not coming from a technical background. I also find Botengine pricing of $50 as worth it,in compared to other Chatbot platforms we have tried in the past,which were usually overpriced and offered us little functional value compared to what we have gotten from Botengine.

I wish we had known about this before hand,or maybe Livechat had released this like two year ago.We only began using Botengine this year,and it has reduced the workload in the marketing/sales departments in terms of the number of customer query we have to attend to on a daily basis,

Botengine enable sales and customer care agents focus on the complex issues and complaints made by our customer on the website,while our Botengine focuses on tackling the little and simple issues faced by customers,whose answers for the most part even lies on sections of our website.Thus on most occasions,Botengine simply respond to customers with a web link.

Easy to set up, beginner-friendly, good AI, easy to train, and has some cool features which other software don't offer, that's the main reason going with this software.

Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too.

To help with common queries of the users and nurture them to subscribe to our platform.

What really stands out for me is the user-friendly no code chatbot builder. Its flow based and simple to do conversation design. Navigating through the platform and integration is super easy. the customization options are pretty rad. Being able to tailor the chatbot's responses to match the brand's tone and style is a sweet touch.

Even though chatbot.com has some great stuff going on, there are a couple of things that might raise concern. I created chatbot for facebook but when I reached to support team for issues, I didn't get better response . They said that they are not open for call support. Also, the pricing can be a bit on the higher side, which might not be the best fit for smaller budgets.

Chatbot.com is tackling the challenge of customer support and engagement on a whole new level. It's like having a virtual assistant that handles routine queries and tasks, freeing up actual humans to tackle the more complex stuff. Its integration library is amazing and I was able to even integrate it with my custom APIs

I like the fact that my customers and employees can come upon a single forum to get information about anything about my organization. It makes business significantly easier. Great work guys!

Sometimes customers complain about BotEngine not always comprehending what is being inquired.

Problem of inadequate customer feedback solved! BotEngine provides an opportunity to make more information available to both customers and employees alike.

We only introduced Botengine by Livechat into our help desk process in November 2017 ,however as expected with all things created by the Livechat team (counting on past experience) ,it has been helpful for the team . One ,it is easy to integrate with our existing Livechat solution , and the helpdesk team integrated it ourselves without the need to leverage on the technical know-how of our colleagues at the engineering department. Two ,it reduced the chat workload on the help desk team ,as we no longer need to treat everyday customer query like ; what does Iroko tv do , what countries can Iroko be used ? Pricing of our services ? Lastly , this chatbot has no limit to the number of chat conversations it can respond to at the same time ; basically ,it does not get tired.

Probably wish Botengine can do more than what it currently does ,but if that be the case ; a lot of us get to loose our jobs.lol

Botengine was introduced to afford the helpdesk team with more time ,to deal with advanced customer enquiries , while the Chatbot focuses on the simple customer enquiries. Botengine has done this task effectively.

The ease and simplicity with which I was able to create a chatbot through the Botengine platform.Also the reliability of the chatbot we have created ; it is running every minute of the day and is able to attend to as many website visitors as possible,without any lag in performance. I think it is fairly priced too and the most beautiful part of Botengine is the quality of support we got from Livechat inc before,during and after the deploying output chatbot.

Botengine does a good job.It helps attend to customers and web visitors with basic needs and enquiries.

Botengine saves my organization money by reducing the number of number of support agents attending to customers.Also it affords support agents more time to attend to the needs of our customers and web visitors.