Sucuri Pricing Overview

We can easily rank these in order: 1.) Customer Service: quick, expert response to any question or issue with your website. 2.) Easy to use customer dashboard to monitor performance of your site, force site scans, update settings for multiple features of the website firewall, and easily access any site back-ups. 3.) Customer Engagement: Sucuri provides information to their customers via monthly newsletters and periodic webinars which keep you informed on industry updates and issues. This feature has allowed us to become more educated on website security. 4.) Competitive pricing: Sucuri offers great prices for their service.

This is a difficult section to fill out as we have sincerely enjoyed our business relationship with Sucuri, so we don't necessarily DISLIKE anything! The only thing that comes to mind is probably user-related: 1.) The customer/administrator dashboard could be updated for easier use of access. Their are many features available to use, but not sure that we have been able to take advantage of all of them based on our overall knowledge. Advanced website developers will probably have no issues, but the admin panel could probably be formatted into a simpler layout for beginner/intermediate users.

As mentioned earlier, we only utilize the website security service for our organization's single site. With that being said, the capabilities of Sucuri's product have far outreached our expectations. The solid website firewall, daily server side scanner, malware protection, and site reporting features allow us to be confident that our site is consistently being protected by solid security software. This allow us to focus on creating content and visuals to our site while being confident that our site is protected from any attacks. The analytical tools provided by Sucuri also help us to monitor the set and customize the settings. IF we ever have a security issue, we're confident that the team at Sucuri will address it quickly and offer a solution.

Excellent, prompt technical support for a non-techie WordPress admin! Support tickets are handled same day sometimes same hour.

Price is a bit high (annual renewal) but so far the benefits, knowledge base assistance and tech support make the price well worth it.

Enabled HTTPS & site security with cloudproxy firewall, so our visitors know the site is secure. Site speed is also improved, a great benefit.

They have fixed a malware infection before with no additional costs beyond the subscription. Their free plugin provides a very useful logging format.

Their chat support is useless. They respond, then tell you to submit a ticket for everything. The ticketing systems lacks an ability to add an image so they told me to upload a link through imgur. Uh, sure. Upload an image of our website security settings to a public file-sharing website. Generally slow to respond. Lots of long emails with no conclusion.

We want a WAF, but it is very difficult to install properly. Their CDN is sub-par, and difficult to disable and bypass for another CDN. The biggest benefits are the free plugin, frankly.

The security that my website is secure and I don't have to be concerned about attacks or downtime

Nothing so far. My system is well protected and I get to learn about various threats going around

Peace of mind = Priceless Continuity of service Higher production

very professional if theres any issues they are fixed straight away good value for money as your site is always in safe hands

theres nothing to dislike about this company really trying to think of a bad word to say just can't think any

if theres a virus they fix them straight away

I feel that the protection is thorough and if there is an issue, the Customer Service/Support team is quick to respond.

Perhaps at times, a phone call would be better over email for support. But hasn't been a big deal.

Protecting my website from hackers.

Purchased three days ago didn't see anything to like

Support after service: Once the purchase is done, sucuri will treat you as trash. You have no value after purchase. You can only talk to them through tickets. it will take 12 hours to get first human response from support team.

I am going away from sucuri. I discourage everyone in my circle to use sucuri.

They Were able to fixe my website who were hacked by a very bad virus in less than 24h saving me stress and worries. The Team communicate also pretty fast.

The price of the package which i wish was lower or at least being able to pay for a single hack and not have to subscribe for a full year. or at least to be able to subscribe per company on not per website for company who has many websites

My two website has been hack and they save the day