SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
One of the amazing features of SurveyMonkey is the wide question bank that offers specific inbuilt and customizable questions
SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises.
SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises.
I love how easy it is to use this survey. My school uses it to take some data about many things. It's very similar to google surveys but this format seems a little more formal.
I can't think of anything I dislike. I will continue to use this!
This is helpful in taking large amounts of data in.
I've found survey monkey to be efficient for statistical analysis in terms of first-hand date collection methods.
It limits the amount of questions that are allowed in a survey. As it is electronic, it is easy for a person to not take the survey at all, and to skip important questions.
Survey monkey allowed for easy statistical data analysis through the distribution of my survey to a large sample size.
ease to use. great for short questionnaires
the screen can be huge if theres tons of options
scheduling appointments is the biggest thing we do with it
Lots of things like sending anonymous surveys, all the free templates and results analyzer
How I cannot tell if there are more responses i am waiting for
Feedback surveys and nps surveys
Aesthetically pleasing and user friendly survey monkey is an easy efficient platform to gather data.
Additional survey advertisements placed at the end of each survey
Research data on clients
The best thing about SurveyMonkey is how easy it is to both create and take a survey. You can make it as short or as long as you want and include picture choices. For taking surveys, you can take them on your computer or your phone and the formatting never messes up.
There's not much to dislike but the ability to go back and re-do one of your answers would help. Sometimes I'd make a choice by accident but couldn't go back to put in the answer I meant to put.
SurveyMonkey is super versatile and can be used to get people's opinions on anything from organizing office parties to choosing solutions for whatever problem you might have in the office.
Its very easy to follow. It is also very easy to contribute back feedback
Nothing i dislked. Survey moneky is very user friendly.
Trying to have more engagement and feedback within our employment.
I love it because it is user friendly. I would use it for my statistics class.
I never have found any errors in the software.
I can take opinions of different students and based on the survey I can have a solid conclusion.
Are use survey monkey for the first time to gather testimonials for an event I hosted. The ease of use was great and collecting the data was simple
There was an a lot of design options for me to explore but compared to the data collecting I received it was a small nuisance
Collecting important feedback from the participants
I love how easy it is to use Survey Monkey. It also has a nice interface.
There is not really anything that I dislike about survey monkey.
I have used survey monkey in school to gather research datasets.
I like best that Survey Monkey has intelligent answers that are already built into the system to ask subjects.
I don't like that the free version doesn't allow you to see who responded.
I am able to poll the student body of my college.
Easily make surveys and attach them to emails or embed the link.
Absolutely nothing. Have never had a problem with it.
I am able to see if customers enjoy the products we provide. Also can see if our website is running smoothly.
SurveyMonkey is used very often at my workplace to identify where we can make new changes and improve workflow. I enjoy using SurveyMonkey as it it a useful tool to identify areas of improvement, and it seems that most of the employees also find SurveyMonkey to be useful and quick and user-friendly.
There isn't much that I don't like about SurveyMonkey, I tend to enjoy using it in the workplace and education. I have used it to survey students and professors.
Like stated before I enjoy its user-friendliness. Some of the problems that can be solved especially using it in the healthcare field is better patient care, better patient quality care, and opinions of nurses throughout the process of changing certain aspects of care.
The survey design is very easy and I love the ease of share-ability. I also love that I can share the survey for clients to review before it goes live.
The add-ons/ upgrades add up. There are several limitation if you do not upgrade.
I use SM to help benchmark behavior change for program participants.
The app survey monkey is so reliable and gives the best surveys because they are so good and organized
I do not dislike anything, it is so fast and organized
It is good to make pie charts that provide easy and visible information
It is very consumer friendly. So easy to use on both the setup and survey-taking ends. Everyone knows about Survey Monkey and people are generally comfortable taking a survey hosted by the program.
Not as cost-friendly as some other programs.
We are able to survey our members to determine meeting times. We also use it to determine problems that need addressing.
SurveyMonkey is great in that you can easily create a survey that looks professional. You can analyze the data fairly easily too.
Although SurveyMonkey is easy to use, setting up a survey could be complicated for new users since there are many options.
Frequently in the company, satisfaction surveys are sent to all staff, and this platform has been achieved in a short time to grow in some aspects and make better decisions.
It is easy to create and disburse to employees
It isn’t as easy to create a survey with the site.
I like that the link to the survey is quick
Ease of functionality and available options
SurveyMonkey has fit all of my needs thus far- nothing I dislike
I work in project management and this helps prioritize issues amongst stakeholders while allowing them to maintain anonymity.