Wrike Reviews & Product Details
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans: 
- Free: Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including 2 GB of storage space, and excludes Gantt charts, time-tracking, and many customization tools. The number of active tasks for a free plan is also limited to 200, which can be limiting even for small teams.
- Team: This plan starts at $9.80 per user per month and is tailored for small teams that want to plan and collaborate on projects. Fortunately, this plan does include the Gantt chart view, 2 GB of storage per person, and the option to integrate with a wide range of services.
- Business: Priced at $24.80 per user per month, this plan provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team (up to 200 people), with 5 GB of storage per person.
- Enterprise: The Enterprise plan does not have a stipulated price because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle: This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects. It comes with 15 GB of storage per person.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
A praticidade de comunicação em tempo real com todos. Além de um acompanhamento de tagetes eficaz que em pouco tempo se ver o resultado. Um ótimo aplicativo parabéns.
O custo pra se ter usuário com perfil comum e alto! E o usuário colaborador é limitado, com isso complica em algumas operações o desenvolvimento de algumas atividades.
Acompanhamento de tarefas, ajuda aos colaboradores a não esquecer as tarefas a serem cumpridas! E tempo de desenvolvimento de atividades, tomando-se muito mais rápido.
Praticidade, no serviço do dia a dia, comunicação amarrada entre os funcionários para qualquer tipo de assunto e serviço! Além de controle e acompanhando daquilo que foi solicitado.
O custo para adicionar novos usuários comum! O perfil colaborador ele é limitado com isso o custo para adiquerir novos usuários comum tornasse um pouco alto devido a demanda de funcionários.
Ajudou na comunicação interna além de acompanhamento nas tarefas e solicitações abertas que os setores abrem devido as solicitações que aparecem. Facilita o acompanhamento.
Tudo. O Wrike é um ferramenta que nos ajuda bastante no processo interno de comunicação da empresa. Além de nos ajudar, facilita bastante o nosso processo interno.
O único ponto negativo que vejo no Wrike é a pouca opção de personalização nas tarefas. Se o programa abrangesse mais tipos de personalização, ajudaria bem mais do que já nos ajuda.
O Wrike me ajuda bastante em pegar as informações de outro sistema que usamos na empresa, e nos auxilia nos passos a passo do processo que estamos realizando, sempre de uma forma facilitada e simples.
Wrike is a very logically organized, easy to use project software. I love how tasks can be assigned to individuals and we can quickly see an overview of the total project status.
One opportunity for improvement may be with the formatting of email attachments in Wrike. we often forward emails but they are not represented clearly at a glance without clicking through.
Wrike solves the problem of complicated projects with many different collaborators.
Time tracking, reports, recurring tasks and automation
Not being able to sort custom fields other than alphabetically or numerically.
Wrike allows us to see what everyone is working on, share specific views with our Leaders and peers .
wrike is better, much more friendly on a visual level, which allows you to get used to and understand the application without the need for so many tutorials
notifications are a bit slow and sometimes it doesn't notify subtasks when an event occurs
quick notifications make our workflow between 2 companies or more much faster
I really appreciate Wrike's ability to connect teammates in this remote working environment / new normal since the global pandemic.
There are not many features that I dislike in Wrike. I appreciate the company's consistent updates on the integrated technologies.
One problem that Wrike helps my office with is not being in person and having those moments to easily follow up on tasks. Wrike is the perfect solution.
The ability to track status, time to completion and adjust timelines as needed for multiple projects acrross multiple partners.
Its not as easy to change tasks or projects when we have to add or remove people
Easy to create projects for email and sms, timelines, assigning tasks
To have all the projects and documents related to them in an unique point
The automatisms are still very simple; I would like to have more options regarding the notifications
all our projects are now managed inside wrike
The user community support and hidden complexities make it a powerful tool.
Some of the legacy logic proves inflexible. W e also occasionally run into technical issues with the browser interaction that are mildly annoying to overcome.
Wrike is the way we track projects and stuff and is the stepping stone to unified business software solutions.
Wrike is highly flexible, and we have configured the tool along with the Wrike team to best fit multiple practice areas, and handle unique situations.
There is so much there, it took us some time to understand what to turn on first.
Better project tracking, visuals, and Budget to Actual hours. It has also allowed us to turn on FORMS for requests and NPS score tracking.
Wrike is like a dynamic and comprehensive to-do list, and it's really up to the user how granular you want to get -- add milestone dates, assignees, and every tiny little step it takes to get to the finish line!
I wish there were more automation capabilities... or maybe there are, and I just haven't unlocked it yet
It gives visibility and accountability to every project.
Relatively intuitive, good variety of account types, decent product support.
Calendars not intuitive when date setting, doesn't update until you shift to the next selection, web form functionality too limited in terms of logic / options, e.g. no sub selections.
Scheduling document production / marketing
The capacity planning of your resources is very helpful and very unique in Project management software.
wrike is very easy to work with. It has the possibility to selflearn the functions.
We have transparency about the capacities of our resources, we know how much work we can handle and everybody knows clearly about the status of every task and the project.
WRIKE ENABLES ME TO KEEP TRACK OF MULTIPLE TASKS, ASSIGNED TO MULTIPLE TEAM MEMBER, UNDER MULTIPLE OPERATIONS. WE ARE OPERATING A 180 BED SNF, AND STARTING UP A HOME HEALTHCARE COMPANY, AND EXPANDING OUR OUTPATIENT REHAB.
THE BIGGEST THING LACKING IN WRIKE IS THE ABILITY TO HANDWRITE NOTES DURING A MEETING LIKE I DO WITH ONENOTE.
IT IS KEEPING MY TEAM ORGANIZED AND AND ACCOUNTABLE
Forms can be programmed to use Blueprints to create and map projects/tasks automatically once submitted, which has automated many requests outside our department. Dashboards can be built for personal or team use and help us manage an individual's workload. Gantt charts also automatically adjust deadlines across all items when a campaign deployment date is updated, saving us time from manually updating dates for each task within a project.
To establish Wrike, our team had to change our way of thinking regarding how our team organized our projects overall. Wrike can manage projects three-dimensionally, which I love, but it took some time for our team to restructure the way in which we initially organized projects. The video onboarding tools are engaging and especially helpful, however. Plus, we started with an initial onboarding team that determined how our team would use the software.
Our department has transitioned from a fully in-office team to a fully remote team to a hybrid working environment in just two short years, and thanks to Wrike, our project schedules remained on track no matter in what environment we work.
As a digital marketing agency owner, I need to offer my team and clients the best tools for task and project management, as well as the most agile communication possible. Wrike excels on these and much more!
Unfortunately, we can't pay in another currency than USD. The exchange rate to BRL (Brazilian Real) is quite bad, but this is the case with most software nowadays (which accepts USD only).
Wrike offers flexibility, so you can manage different types of projects and tasks from other teams and still accomplish incredible results. It goes beyond other options on the market in the number and quality of functionalities. It has a built-in time tracker, proofing and approval for images, documents, videos and even HTML. They already offered an unparallel level of workflow customization and managed to improve this even more recently with Custom Item Type. The overall speed of loading anything has improved even more too.
Me gusta wrike porque es muy practico e intuitivo para utilizarlo en gestión de proyectos
Que la versión gratuita este muy limitada
Sobre todo para la planeación y asignación de actividades a los colaboradores y la ruta crítica del proyecto
Wrike's ability to measure progress, participate in team interactions, and organize project data is why I prefer it over similar tools, as I find it a powerful collaborative task management solution suitable for all project requirements of all kinds. Wrike's tools allow us to create a complete database that carefully describes the tasks of different members. Also I really like how it improves communication between members, which helps project management. In fact, everyone is kept up to date with all the updates. I also love how the task schedule filters make it easy to see information, check start and end dates, and track team member contributions. I enjoy the reports we get and how easy they are to customize because they include the information we want to display, such as a summary of workflow over time. I really appreciate how Wrike's ready-made templates make it easy to start planning what we need.
Wrike's shortcomings are few, as I did not experience any negative things during use, and mastering the use as required does not require much training.
Wrike helped us design and prepare the best workflow charts for our projects and also ensured that we involved all team members, which kept the workflow continuously on track, and helped us adhere to the set delivery dates.
The ability to work on tasks with coworkers.
That many emails are sent as updates take place.
The ability to monitor and distribute work tasks.