Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Collaborating and assigning subtasks in a project has been the best. Dashboard keeps track of the work that needs to be done and upcoming with workflows showing how the other tasks can be affected. Has good integrations
Slack integration needs to be worked on. Version control needs to be improved and also needs to work on their pricing.
Project management is a lot easier by creating subtasks, assigning due dates and process workflows are set up much easier and assigned faster and more accurately. Lacks good slack integration which is a turn off other than that this has been a helpful tool for getting the job done on-time.
I appreciate the straightforward panel view of navigation, tasks, and task details. Being able to replicate previous projects helps tremendously for product launches and trade shows that have a myriad of tasks. Being able to tag tasks in multiple folders is also a must have function.
The program lags and may not fully function in different browsers. It's nice that is collaborative, but I feel that it also slows it down sometimes. One thing I would really like Wrike to create is a project template feature. Instead I've created a "template project" that I replicate, but if they had an option to build up templates separately, these overdue blank tasks wouldn't live in our navigation panel and take up space
We've really been able to reduce the floating email and message tasks. The platform increases communication and accountability since everything is time stamped. Reduces the stress between employees receiving and communicating communication of tasks. It does what it needs, although I have to say that not all users adopt and check as they should, so it's only as good as the effort workers put in.
How easy it is to store tasks and share completed, uncompleted.
It would be nice if it was linked to another tool or app that manages my docs.
Business cooperation and being able to share ideas, etc.
Wrike has a very clean interface, limitless subtasks (a must-have feature for me), and Gantt charts (another must-have). It's very easy to share/assign tasks, projects, and folders with team members. It's also a great tool when working with clients who want transparency into your company's process. You can give them various privileges that allow them to see what you're working on, without allowing them to make changes or interrupt your process. I've tried lots of task management platforms, and Wrike was one of only two that had all of the features we needed on their basic account. The only other one was Jira, but we decided it was too robust for our needs. Wrike is the happy medium of great features and easy-to-use interface.
There are a few little problems here and there, but it seems like they are actively trying to iron out all the wrinkles. The two biggest problems for me are the very poor recurring task feature (which basically just duplicates your task x amount of times and quickly muddles up your timeline) and the name of the product. Anytime we tell people about Wrike (clients, employees, partners, etc.), they immediately question the name. This might seem like a dumb complaint, but it derails many important conversations. Since Wrike sounds exactly like Reich, people get uncomfortable when it's mentioned. This is something you'll just have to deal with if you purchase the software because I don't imagine they'll be changing the name anytime soon. Things may have changed, but last I checked there was no desktop app.
Organization. We had tried various platforms in the past. Teamwork and Asana worked best, but were still very unsuccessful in meeting our needs. I work in services, so the organization of tasks is extremely important. Wrike clearly lays out all tasks, dependencies, and milestones for myself, my team, and my clients to see.
It's user friendly and nicely designed. I never have issues with integration.
Not sure if I am using it wrong, but with the free subscription, it is hard to keep up with pending assignments and reviewing where my team is. There are a lot of moving parts that I cannot keep up with and have no idea to use.
it is hard to keep up with pending assignments and reviewing where my team is. There are a lot of moving parts that I cannot keep up with and have no idea to use.
There are Gantt charts, forms for collaborators to request projects, requests that are easily turned into projects, multiple ways to see and complete tasks, color coding, customizable work flows, and more. I am still learning some of the available tools. I am also finally able to eliminate a personal task-tracking spreadsheet by creating a private project in Wrike that I can share with only my supervisor.
When sharing only a task (not an entire project) with a collaborator, you have to be very specific in the task name as the collaborator cannot see the project that the task is part of. I do wish they could see the project name at the very least, but we have learned to work around this. I also don't like that after assigning a task a date, it cannot be undone. Sometimes a task doesn't have a deadline, or it's so far in the future it hasn't been decided upon just yet.
We are able to better organize our personal task lists, track time on billable projects, and track workloads on our designers. We're also able to set up request forms for different types of projects, and keep collaborators out of files and message threads that they don't need to be part of. We are also able to offer review tools within Wrike that allow collaborators to comment and draw on PDFs or images or videos uploaded to make changes easier to communicate and review.
Wrike is a very strong project management tool that can help track your team's overall workload and identify opportunities to improve productivity. I like that Wrike makes it easy to create new projects, assign tasks, and track progress. It also has cool reporting functions across projects, teams etc., and can be used to track time spent on different tasks for client billing purposes.
The only downside to Wrike is how detailed it can get (which could be a positive depending how you look at it!). Because you can get so granular with Wrike, it is really important for your team to all be on the same page about how you create new projects and assign tasks to ensure consistency across the board.
We were trying to solve the problem of task management across teams since different people worked on various projects, and there was little transparency into actual workload. We were also looking for a tool to help track time for client billing. The result of using Wrike was more accountability for projects, and increased transparency of overall workload across teams.
Working on Wrike for many months, I feel this is a powerhouse for project management. An all-in-one stop for collaborating on teamwork. The internal emails almost went down to zero and all the tasks and projects got centralized. This is a tool that helps in all areas to do high-level planning to next action execution.
Because of its heavyweight, the functionality sometimes feels overwhelming at first.
Project management and manageing a remote team.
I love that wrike is developed with the project manager in mind. It functions the way I think and allows me to set up customized work flows. I both love and hate that there isn't a lot of built in structure. It allows me to set up things any way I want to but sometimes I'd prefer a suggestion of best practices.
Wrike is set up in a pyramid of folders. If someone uploads a files to their task it can't be viewed by the rest of the team anywhere else. It's frustrating and I wish files were automatically viewable from the top level folder so they wouldn't get buried in individual tasks.
It's our primary tool for managing projects for the Creative Services and Marketing team. It allows me to manage the entire teams work load and task out projects to individuals.
I like the amount of features that Wrike has available for its users. FOr example, all of the tasks you can create with due dates, users you can assign to certain tasks, and the fact that you can use workflows and gantt charts to see your progress.
I dislike that Wrike doesn't have anything similar to a proofing system. I was ultimately looking for a program that has a proofing tool and project management and payment collection all-in-one.
I have used Wrike for keeping up with design projects for myself. I haven't used it in a huge business setting so I haven't been able to utilize all the features it has.
the tool is very flexible and easy to understand. The online support is awesome and it is full of how-to videos that let you start using the tool quickly. It really helped my team to start a new way of collaborating and improved our delivery time and reduced the meeting hours spent to check project updates.
The two thing I feel are missing are: - to automatically export report in pdf format and email them. Every morning I need to log in and check the reporting system. I would prefer to receive a ready to print report in my email inbox. - a more flexible request from builder that let us to prepare forms that can be integrated in other website pages respecting the look and feel.
Team collaboration is improved a lot.
The ability to invite any contact to contribute to a project with no need for permission controls. The interface for most users has proven very intuitive with very little time needed to show a new user around (see dislikes). The interface allows for multiple ways to view tasks in a project and timelines for those involved, meaning that different users can get the information relevant to them easily.
Whilst the interface is effective, and initially quite intuitive, deeper views and settings can become very complex. It's difficult to see how this could be improved as it's the nature of dealing with multiple projects like this. It's a powerful tool but it comes with a lot of potential complexity that isn't always the easiest to get through. That said, viewing a single project and its detail is relatively simple.
We're a small team that deals with a lot of projects and multiple contractors and departments. The main aim was to improve the transparency of our work, enabling departments/management outside of IT Services to see the work and timelines of our projects. It's also serving to highlight future plans to show what the various projects are heading towards. The ability to invite other users outside of the department into individual projects has proven invaluable, keeping all records of correspondence in one place.
I like that the system is flexible. I work in a communication environment with multiple disciplines working on the same campaign or task. It is great to all be on one system that can be tooled to fit everyone's preferences. We've had to re-invent the wheel a number of times. Fortunately we are able to do that without too much trouble. I think the phrase "there is more than one way to skin a cat" is an apt description for Wrike, "there is more than one way to set up your communications or management workflow."
The interface is overly complex because they are cramming so much customization, but they are making significant improvements in that area. They've given us the option to hide the main directory of jobs in a menu. I also dislike the pdf review feature. We tried it for a while during a free trial and it was buggy and not as good as it could have been. It's an add-on that's not worth paying for; it should be included in the main package.
We have multiple creative departments. We needed ways to loop each other in on projects easily. Prior to Wrike, we were on Trello, Slack, Filemaker, and Mavenlink. Communication was happening on everyone's preferred platform as well as in various e-mails. It was tough to keep track on projects with this set-up.
Everyone was able to see which projects were active and then what the remaining tasks were to ensure it to completion.
The pricing was a bit more than we wanted, but it was a good sacrifice.
People used to be confused as to what projects/tasks were pending and Wrike helped to easily lay it all out. L
The ability to stay organized by creating different dashboards. If you have a team of workers under you, you can create separate dashboards for each employee to see an overview of what the whole team is working on. I find it very helpful to stay organized, meet deadlines, or adjust deadlines based on workload.
It has a lot to offer and can be a bit overwhelming at first. Take advantage of the training from your account manager to help ensure you know all that Wrike offers.
We needed a place to log tasks for projects. Wrike allows us a place to put all of our projects into a particular folder to to make sure nothing has been missed. The benefits include better team collaboration and improved planning and projections.
There are several major things I like about Wike. The first is that there is a LOT of integrations with other programs we use in our business such as: Dropbox, Google Drive, Hubspot, Wordpress, Gmail, etc. The second is the ease of use. I've tried several different programs similar to Wrike and it is certainly the easiest for users to pick up and use. It's also extremely fast, unlike a lot of cloud based products I've never had an issue with load speed and when you're dealing with a lot of data entry this helps considerably.
The only thing I've found that I dislike about Wrike is that sometime the customer support can take a little while to get a hold of. My account had an expired credit card on it and perhaps because of some miscommunication it took over a week to get it back and working.
Project and time management are the biggest issues we are solving. We can only keep up so well using Excel spreadsheets and gantt charts to get things done. Wrike allows everyone to collaborate easily and let admins have the ability to see everything that is going on with a project. The biggest benefit is just seeing projects actually finishing on time with considerable accuracy.
Wrike is great for planning out projects and creating all of the associated tasks and milestones. It's also great with the dependencies between the tasks so I can see critical paths. The descriptions in the tasks make it easy to keep everything in one place - Wrike is my go-to.
There should be a way for the system to automatically prioritize your pipeline/folders. Right now if my #2 project changes priorities I have to go in and renumber all of the projects below it. There also isn't a way to plan a task for the middle of a day. If I know a team member won't execute and complete a task until the afternoon, I can't drag the task to the afternoon. I have to make it all day or have a dependent task occur in the morning of that same day (which isn't always the case with my projects).
I work in project management in operations. Wrike helps me backlog projects and keep a current pipeline to make sure I can keep track of all the projects we're currently running, and projects we want to tackle in the future.
The ability to tag tasks and projects with metadata, adding just the right people to the task comment stream when they are needed, dashboard easy to configure.
Difficult to manage notification ails for new users.
Documentation of conversation dates and timelines leads to clear communication.
timelines, dependencies, communication, customization, integration with google, dashboard customization
needs a more visual representation of projects, folders in the left bar tend to get lost, needs a better system for archiving projects
business problems solved: miscommunication, blame-placing, getting off task
UI - The user interface is simple & easy to use.
No support for re-occurring tasks. Wrike should provide support for tasks which occurs every week or every month.
Better team co-ordination & delivery of projects on time.