HelpCrunch vs Drift

Take a look at how HelpCrunch and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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HelpCrunch Logo

HelpCrunch

4.7
(204)
Drift Logo

Drift

4.4
(1,081)
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5.0
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At a Glance
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Drift Logo
Drift
Starting at:
$2500.00/month
Overview
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Drift Logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
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Pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Drift Logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Reviewer's Segments
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Drift Logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Drift Logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Drift Logo
Drift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Drift Logo
Drift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • ON24
  • Pipedrive
  • PrestaShop
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • Softr
  • Squarespace
  • WP Engine
  • Wix
  • Zapier
  • Zendesk
  • ZoomInfo Chat
Drift Logo
Drift
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • BrightTALK
  • Clearbit
  • Close
  • Contento
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Microsoft 365
  • ON24
  • Pipedrive
  • PrestaShop
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • Softr
  • Squarespace
  • WP Engine
  • Wix
  • Zapier
  • Zendesk
  • ZoomInfo Chat
Top Alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Drift Logo
Drift
See all alternatives
Company Details
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Drift Logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015