Provide Support Live Chat vs Tidio
Take a look at how Provide Support Live Chat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- Duda
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Nimble
- Pipedrive
- Shopify
- Squarespace
- Testimonial
- Volusion
- Wix
- Zoho CRM
Total integrations:
10
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- Duda
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- HubSpot CRM
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Nimble
- Pipedrive
- Shopify
- Squarespace
- Testimonial
- Volusion
- Wix
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
