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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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What Box is best for?
How does Box compare to iSpring Suite?
What are the pros and cons of Box?
Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 20, 2024
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
4.0
SD
Saransh D.
Graduate Research Assistant
Share
"My experience with this software has been really good."
What do you like best about Box?

The ability to synchronize all files to your desktop is really good. One can share folders and files with other people and let them collaborate on any particular file. It can be accessed anywhere and on multiple devices. It can work on multiple platforms and there is freedom with what files one can select to sync. People can files public which can be accessed by multiple people . Various versions of a particular file can be stored and can be accessed through file history details.

What do you dislike about Box?

The interface for loading is quite primitive. One can unexpectedly stop the sync process if he or she decides to shut down. Files can only be stored and not edited in here. With slow internet, there is significant lag in syncing files to box folder on computer. It creates a copy of the file on each device which can get confusing.

What problems is Box solving and how is that benefiting you?

I use this software for backing up my research data from my desktop on to the box storage space.

Enterprise (> 1000 emp.)
Jul 28, 2018
 Source
Overall Rating:
4.0
Harmony L. avatar
Harmony L.
1st Assistant Accountant "Bucktown" Pilot
Share
"Easy to use"
What do you like best about Box?

It's easy to navigate the site and allow users to "add content" or just "review content".

What do you dislike about Box?

If you upload something twice, it puts "v2" next to it. I wish it would flag you before it submits.

What problems is Box solving and how is that benefiting you?

A place to store files

Small Business (50 or fewer emp.)
Jul 28, 2018
 Source
Overall Rating:
4.0
JS
Julie S.
Founder
Share
"Made for medium or larger size companies"
What do you like best about Box?

Really made for businesses and not personal use If you want to use this for personal use, this is not as easy to use. More advanced users Unlimited storage! Never worry about storage space with box very secure easy collaboration - flexible sharing options and I really like the fact that multiple users at the same time You can create and edit documents inside the app without depending on microsoft office- which is very helpful when you are not sitting in front of a computer all day

What do you dislike about Box?

Not at user-friendly because it was made for more IT type of user Isn't very integrated with other apps when you are using this on your phone. So, on your phone, you can't connect to gmail app or other scanning apps in my experience. Not as easy to use if you are personally using it or if you have only a very small operation

What problems is Box solving and how is that benefiting you?

It helped connect our company and not be forced to use Microsoft Office 365. I have a bunch of employees who don't work in one office and not all have Microsoft Office. Very good because they can custom their storage but I personally found that our company is too small to benefit from this product. I think it's much better for a medium sized company instead of a smaller company that I am running.

Mid Market (51-1000 emp.)
Jul 27, 2018
 Source
Overall Rating:
4.0
NG
Natalie G.
Social Studies Teacher
Share
"Box for everyone "
What do you like best about Box?

I like the fact that it has file storage and collaboration options.

What do you dislike about Box?

It’s not as functional for revising documents in the cloud and some other options.

What problems is Box solving and how is that benefiting you?

I’m able to collaborate with other people without having to send files that are on tangible devices.

Small Business (50 or fewer emp.)
Jul 27, 2018
 Source
Overall Rating:
4.0
AR
Alexandria A. R.
Business Owner
Share
"Review of Box"
What do you like best about Box?

It's an all in one! I liked that it made running a small business easier. Some of the things I liked were that whenever I had a question, I could easily call and ask one of the people how to improve some of the issues I was having.

What do you dislike about Box?

No complaints at this moment. Most of the reps were helpful. Something that could be improved would be instead of having to purchase an all inclusive package upfront, having the ability to purchase a couple of things together.

What problems is Box solving and how is that benefiting you?

Collaborative issues! I've found it hard to manage a bunch of things at once with running a small shop, but having a site, and social media managed all at once was actually really helpful and something a lot of business owners could benefit from.

Enterprise (> 1000 emp.)
Jul 27, 2018
 Source
Overall Rating:
4.0
Brett C. avatar
Brett C.
Account Manager Informatica Cloud
Share
"Box"
What do you like best about Box?

It works all the time for me and people at my firm

What do you dislike about Box?

Fat client it is very slow sometimes with peaks and valleys

What problems is Box solving and how is that benefiting you?

Customer gains

Small Business (50 or fewer emp.)
Jul 24, 2018
 Source
Overall Rating:
4.0
AR
Amy R.
Senior Accounting And Tax Consultant
Share
"Box streamlines file sharing"
What do you like best about Box?

The ability to sync to a folder on my desktop using Box Sync really makes this streamlined and efficient for daily use.

What do you dislike about Box?

I dislike the time it sometimes takes for files to sync between users. Some larger files have taken an hour or more.

What problems is Box solving and how is that benefiting you?

We have employees in multiple regions sharing files with Box. The ability to see the same information, as well as collaborate, all in one place, increases efficiency and reduces the chances for employees to be working from different versions of documentation.

Enterprise (> 1000 emp.)
Jul 19, 2018
 Source
Overall Rating:
4.0
AL
Alex L.
Founder
Share
"Very easy to use. "
What do you like best about Box?

Easy to organize my files. Basically it take less than 1 minute to upload my files.

What do you dislike about Box?

Some company does not support to open box.

What problems is Box solving and how is that benefiting you?

storage

Mid Market (51-1000 emp.)
Jul 17, 2018
 Source
Overall Rating:
4.0
MC
Miguel C.
Técnico De Archivo
Share
"Box exeprience"
What do you like best about Box?

Un servicio sencillo y funcional con frecuentes actualizaciones

What do you dislike about Box?

Todavía faltan servicios con los que integrarse

What problems is Box solving and how is that benefiting you?

Servicio de archivos comun

Mid Market (51-1000 emp.)
Jul 05, 2018
 Source
Overall Rating:
4.0
BS
Ben S.
S
Share
"Great for collavboration"
What do you like best about Box?

I liked the fact that using Box Sync allowed you to access/browse your cloud director as if it was native to my operating system.

What do you dislike about Box?

It was common to become frustrated when it went out of sync and it was unclear what the proper process was to fix it.

What problems is Box solving and how is that benefiting you?

Box provides an environment to store and share policy documents as well as daily reporting documents

Small Business (50 or fewer emp.)
Jul 05, 2018
 Source
Overall Rating:
4.0
WG
Wilfrido G.
Founder
Share
"Amazing cloud storage"
What do you like best about Box?

Being able to edit files and save them directly to and from Box, no need to download and re-upload!

What do you dislike about Box?

Won't tell you if someone else is currently looking at the same file.

What problems is Box solving and how is that benefiting you?

Having to send files around the office. Time saved by having everything in one place for everyone to access.

Enterprise (> 1000 emp.)
Jul 05, 2018
 Source
Overall Rating:
4.0
Arie K. avatar
Arie K.
Credit Analytics, Vp
Share
"Great Way to Share Large Images"
What do you like best about Box?

I like that I have free storage and an option to buy if necessary.

What do you dislike about Box?

IT will be better if it were totally free but I also understand why it's not

What problems is Box solving and how is that benefiting you?

Using it to share large images with clients.

Small Business (50 or fewer emp.)
Jul 02, 2018
 Source
Overall Rating:
4.0
ST
Stacey T.
Rehabilitation Technician
Share
"Reliable"
What do you like best about Box?

I like the easy, visual format that they have!

What do you dislike about Box?

The internet reliability is a bit of an issue

What problems is Box solving and how is that benefiting you?

They allow me to easily organize large amount of content

Enterprise (> 1000 emp.)
Jul 01, 2018
 Source
Overall Rating:
4.0
JD
Jameson D.
Assistant Director, Employer Engagement
Share
"Good Collaborative software "
What do you like best about Box?

I like the fact that sharing is much easier without having to use google email addresses.

What do you dislike about Box?

I wish some of the tools were a little more user friendly.

What problems is Box solving and how is that benefiting you?

Nothing major other than easier collaboration without the need to use personal google email addresses.

Small Business (50 or fewer emp.)
Jun 22, 2018
 Source
Overall Rating:
4.0
JT
Joni T.
General Ledger Accountant
Share
"Helpful Software"
What do you like best about Box?

easy to access, user friendly, and useful, can share a document with multiple users.

What do you dislike about Box?

limited GB for free accounts, need to consistently upgrade plan when run out of storage

What problems is Box solving and how is that benefiting you?

Share the file with different user and its admin functions allow me to limit other's user access.

Mid Market (51-1000 emp.)
May 21, 2018
 Source
Overall Rating:
4.0
TR
Tim R.
Founder
Share
"I use Box alot for a large-cap corporate M&A project "
What do you like best about Box?

1. Box provides a common platform from which anyone on the project with the requisite level of authority can access and/or edit a file 2. The functionality is straightforward and intuitive 3. It's easy to move and copy files and create folders 4. Pasting links to Box is much better than passing files along via email...and more secure 5. I can easily see who the last editor is and when the last edit was made. Size of files is also accessible.

What do you dislike about Box?

1. Sometimes it's hard to discern what the different levels of access to a file mean. For instance, what can I do by opening a file in Excel online vs. regular excel vs. downloading it. What are the pros and cons of each. Box doesn't it make it easy to understand this and therefore I do see conflict errors occur in files whereby 2 people editing the file at the same time aren't aware of root cause. 2. Why is there JnJ access vs. outside contractor access? What is the difference?

What problems is Box solving and how is that benefiting you?

See above. For fast-moving divestitures, people need to be able to store and edit vast amounts of files and data. File sharing is crucial. Also crucial for audit purposes. Benefits are increased accessibility and collaboration on files.

Enterprise (> 1000 emp.)
May 15, 2018
 Source
Overall Rating:
4.0
JW
Jen W.
Founder
Share
"User friendly"
What do you like best about Box?

It is very easy to navigate the site and shows the date that was uploaded and by whom.

What do you dislike about Box?

I really like all the features on Box, however I wish there was a way we could choose to download multiple docs at the same time.

What problems is Box solving and how is that benefiting you?

Allows us to transfer big files easily

Enterprise (> 1000 emp.)
May 15, 2018
 Source
Overall Rating:
4.0
HC
Hannah C.
Global Finance And Business Management Summer Analyst
Share
"Box Review"
What do you like best about Box?

Convenient and easy to share with others

What do you dislike about Box?

Hard to get used to at first - not clear instructions

What problems is Box solving and how is that benefiting you?

Collaborative

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
4.0
AS
Ashish S.
Freelance Linked In Marketer
Share
"Box- A reliable and secure application for my files"
What do you like best about Box?

It is really difficult to trust any application for storing your sensitive files to be accessed from anywhere in the world. But Box is one of the best cloud based services which helped me to store my files securely and also to edit it and re-store from anywhere. Also I liked its efficient sharing and collaboration feature for documents. Nice application for everyone who work online!

What do you dislike about Box?

Could not find anything unfavorable in this application as it is superb and well designed. One thing I would like to suggest is that the integration of a direct chat window with the support in the user dashboard or direct email support. It might help users to quickly chat with the support team.

What problems is Box solving and how is that benefiting you?

Storing files on a secure server. Easy upload and share of important documents for collaboration. An application on which our business can trust!

Small Business (50 or fewer emp.)
May 14, 2018
 Source
Overall Rating:
4.0
Brian P. avatar
Brian P.
Mid Market Account Executive
Share
"A lean and secure product with intuitive sharing tools!"
What do you like best about Box?

I have been a longtime user of box.com and find that it provides a secure means to store valuable content and share with team members.

What do you dislike about Box?

When comparing this tool's UI to google drive, I find that the features Google provides as it pertains to email integration and cross-platform usability is where box.com falls short.

What problems is Box solving and how is that benefiting you?

Storing public and private content in the cloud.