ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website's traffic, in addition to other important functions.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that ChatBeacon Live Chat always works and never disappoints. From its many features and capabilities, we can now interact with our customers and handle their queries on time and with no hassle.
ChatBeacon Live Chat is one of those tools that will never annoy you.
Perfection when it comes to live chatting.
Engaging with our web visitors is key and ChatBeacon Live Chat offers the best platform. With its easy to use and understandable live chat features, this tool makes live chatting a breeze.
ChatBeacon Live Chat is effective with absolutely zero flaws.
All live chat needs are met with ChatBeacon Live Chat.
We desperately needed a live chat tool when we installed ChatBeacon Live Chat and it has surely never disappointed us. With the many features and a simple interface, the tool has made it easy for our business to engage with our web visitors and customers. It is one tool that has been very helpful to our business more so in the customer care department.
It is a cool tool and haven't found any flaws so far.
With ChatBeacon Live Chat, it is all about easy and effective live chatting. This therefore means that handling issues online is seamless and effective.
Every business needs a live chat tool and ChatBeacon Live Chat is what we use in our business. The tool is very effective in that customization as well as using the tool is seamless. It makes live chat flawless and easy.
ChatBeacon Live Chat has never given me reasons to doubt its capabilities. It is simply the best any business can get.
Regarding live chat, no tool can math the capabilities of ChatBeacon Live Chat. It has made it easy to interact with web visitors as well as handling their issues within shortest time possible.
As a customer care support expert, I always use ChatBeacon Live Chat to engage customers and web visitors. The tool is powerful, simple and easy to use. There are many features and most importantly, the tool is secure and with a simple User Interface.
Can't complain of anything as ChatBeacon Live Chat has been very effective.
With ChatBeacon Live Chat, engaging customers is easy. It is easy to use making it easy for web visitors and customers to use it.
ChatBeacon Live Chat is very powerful, resourceful, easy to use and most importantly, implementation is easy. With this tool, handling live chat needs is a smooth process and we have had zero issues using this tool. It always outperforms and hence the reason I like it.
With such a powerful and effective tool, I can hardly list any flaws. It is a perfect tool for business.
We use ChatBeacon Live Chat when we need to live chat with our business clients as well as web visitors. It is very effective.
Well, I like ChatBeacon Live Chat because is cost effective which means one need no break their bank to afford it. I also like the ease of using and implementing this tool. I like that there are tons of features at my disposal and ChatBeacon Live Chat does nit compromise on quality. I like what we can achieve with ChatBeacon Live Chat in regard to live chatting and interacting with our web visitor.
It is flawless with ChatBeacon Live Chat. It is a great solution for nay business out there that needs a live chat software.
With ChatBeacon Live Chat, offering real time solutions to our web visitors is easy. It is the best.
Having used different live chat software before, I can say ChatBeacon Live Chat is among the best. This is because right from the cost of purchase and implementation, this tool proves to be top on the list. It is also easy to implement and use thanks to its amazing User Interface. The tool is also rich in communication and live chat features which gives it an upper hand in its software category.
ChatBeacon Live Chat is amazing and works as expected and its hard to have the tool. It is just cool.
ChatBeacon Live Chat helps our business meet our Live chat needs. More so engaging with current and new customers or just any web visitor interested in our services.
I have use the solution and I fin the following amazing. First, the tool is easy to use and offers more features that one could ever ask for. ChatBeacon Live Chat is simple and easy to use. The tool makes live chat effortless with its security features as well as real time connection capabilities. Interaction with web visitors is made easy.
Haven't had any problems with this amazing tool. ChatBeacon Live Chat is everything to our business.
ChatBeacon Live Chat is amazing more so when it comes to live chat. It offers quality and effective features and hence the best of the best.
Dealing with every day questions regarding our services from our clients and web visitors has not always been easy but thanks to ChatBeacon Live Chat, we can now handle such issues with ease. This live chat solution is very capable and offers lots of great features that has greatly helped in answering questions and offering solutions in real time. I like that the tool is effortless to use and very secure.
What could I really complain about? I have faced absolutely zero hurdles using ChatBeacon Live Chat.
It is all about speedy,secure and professional help to our customers thanks to ChatBeacon Live Chat as the live cat features are amazing.
Live chat is key when it comes to running a business more so dealing with customer queries and issues. ChatBeacon Live Chat has been very instrumental as sit is easy to use, offers lots of features and makes live chat needs effortless. The UI is great and I like that this tool is very affordable while as the same time no compromises on quality.
No issues so far. The tool is simply amazing and a must have for any business.
ChatBeacon Live Chat makes handling customer concerns easy. It has helped make our customers trust our business.
The tool looks simple on site but it is very capable when it comes to live chat. It comes with many functional features that makes live chat i.e. engaging with customers and site visitors effortless. I like that it can as well be a cloud tool and also installed on a website.
So far no dislikes for ChatBeacon Live Chat as it is not only instrumental but also affordable.
With this business solution, it is now easy to engage our customers.
I like how fast ChatBeacon Live Chat has been when we are using it to communicate with clients. Our customers remains happy when we communicate with them with the aid of ChatBeacon Live Chat because all the responses are timely. Moreover, ChatBeacon Live Chat has maintained professionalism because even the support team handles us professionally. It is second to none.
ChatBeacon Live Chat has been helpful all through and I cannot complain anything about its features and functionality. The tech team has also been awesome. No cons detected about ChatBeacon Live Chat.
With ChatBeacon Live Chat, all our communication via our website problems have been solved. It did not take me long to integrate ChatBeacon Live Chat with our website. Therefore, I am happy because ChatBeacon Live Chat has been a very reliable software.
Live chat apps are key when it comes to handling customer needs and this is where ChatBeacon Live Chat come in. The tool is affordable, easy to setup and using it is a breeze considering that the UI is one of the best. The tool comes with tens of features and this ensures a great user experience.
No complains what soever. The tool is a blessing to our organisation.
With ChatBeacon Live Chat, enraging our clients is easy.
I like the autonomous feature included with the software.
So far, there is nothing i do not like about this software.
Minimizing our call volume.
Chat Beacon is very easy to use and the chat bot is awesome. I like the Stats it gives on the visitors.
Price is a little high but it is worth it. There could be more Customization, other than that I like everything ChatBeacon has to offer.
Using the Chat Bot to take care of my Clients by answering questions or providng Services while I'm away.
I like that it is simple to chat with visitors. Also, I can see my colleagues chat and they can see mine, which allows us to help each other out.
I dislike the information aspect. I wish it would provide more information such as company name of IP address but, I know that is hard to do.
We help people with support and if they need more help we pass it along to our team and it is quick.
I have searched for many weeks for a simple easy to use chat software fore my website. I found out that some companies charge an arm and a leg for such a simple software. ChatBeacon's team was there to find a great price for me with excellent customer care. I am not very tech savy, so I was scared at first but realized with a few minutes of learning it became easy to use. There are so many features on this software that are so useful to my business. It can track where a customer is surfing on your website and super fast live chat (you can see what users are typing before they send the message). There are so many more features on this software that I'm still exploring.
There is nothing negative to say about this software. ChatBeacon is always doing their best to find more innovative ways to be able to connect business owners through chat. The company is releasing a SMS feature to where customers can reach out to businesses through text! I'm super excited for this new feature!
One of the main benefits I have with this software is I am able to connect and reach out to my customers more efficiently than I was before. The number one goal in our business is to always stay connected with our customers to keep them happy for repeat. I have converted several sales already with this software.
ChatBeacon is a simple and easy way to provide customer service via live chat.
Freezes sometimes, but it's rare. Overall a good app.
Makes providing customer service much simpler. Easy to read and find your way around.
I’ve done a lot of research trying to find the best Chat software for my needs. What sets Chat Beacon apart is how easy it is to set up exactly what we want and more importantly how professional they are are whenever I talk to them. They treat you with great respect and I felt like I was their main customer! To me, this is the best Chat System in the industry. I highly recommend Chat Beacon! You won’t find a better product!
Nothing to dislike! They have tech support for all smartphones and computers!
The future with Customer Service is going towards Chat. I love how quick they are to respond and seem to always have the answer to all questions!