ManyChat background blur
ManyChat Logo
ManyChat
Automated Messaging Made Easy
4.6
(142)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

ManyChat Reviews & Product Details

ManyChat Overview
What is ManyChat?

ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers. 

Company ManyChat, Inc.
Year founded 2015
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
ManyChat Categories on Findstack
Ask Questions about ManyChat
What ManyChat is best for?
How does ManyChat compare to ChatBot?
What are the pros and cons of ManyChat?
ManyChat Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
ManyChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
ManyChat Media
ManyChat 0
ManyChat 1
ManyChat 2
ManyChat 3
ManyChat 4
ManyChat Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 29, 2024
ManyChat Logo
142 ManyChat Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Automatic chat conversations"
What do you like best about ManyChat?

Instant automatic Instagram DM's. Best customer support ever. Easy to use. Drives sales in practical ways by integration of tools. Superfast instagram DM for marketing. Best and effective tool for Instagram marketing and the instant start of the conversation.

What do you dislike about ManyChat?

Nothing. Very satisfied with these tools and automatic DM's.

What problems is ManyChat solving and how is that benefiting you?

It offers excellent features like automatic instant chats, autoresponders, and opt-ins, which can help in increasing your engagement and conversions.

Small Business (50 or fewer emp.)
Apr 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Это даёт максимальный результат в минимальные сроки"
What do you like best about ManyChat?

Выполнять сложные задачи, которые с наружи кажутся простыми и понятными.

What do you dislike about ManyChat?

Когда слишком усложняют вопросы, которые можно решить проще и быстрей.

What problems is ManyChat solving and how is that benefiting you?

Привлечение клиентов происходит очень быстро и эффективно. Возможность взаимодействия с самого начала и на долгий срок.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Definitely helped to have income during covid when my so called main income got crashed!!!"
What do you like best about ManyChat?

I used Manychat for a language book page. It helped find customers and helped to survive two years of Covid, because my business was crushed by covid.

What do you dislike about ManyChat?

Setting up took some time and a lot of effort as things did not work correctly. Took a lot of reading, watching youtube tutorials.

What problems is ManyChat solving and how is that benefiting you?

Manychat is like a best version of a salesman for my tiny page. Conversion is high once they send message to my page.

Mid Market (51-1000 emp.)
May 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Chatbot Ever!"
What do you like best about ManyChat?

The user friendly interface, it is very easy to use!

What do you dislike about ManyChat?

The long-wait for Instagram Tools! Please hurry!

What problems is ManyChat solving and how is that benefiting you?

Attending client messages fast, with ManyChat everything is automated!

Small Business (50 or fewer emp.)
Mar 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The Chat Boot there is!"
What do you like best about ManyChat?

Friendly user! It lessens workload on my part as it will be the one to the follow ups and answering for me.

What do you dislike about ManyChat?

Of course, it will say the same thing even if the question is not related.

What problems is ManyChat solving and how is that benefiting you?

Complicated questions of course cannot be handled by ManyChat and therefore I still have to do it myself.

Small Business (50 or fewer emp.)
Feb 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ManyChat helped me respond to my clients while I am away."
What do you like best about ManyChat?

I liked the automation function where I can set the responders for my clients.

What do you dislike about ManyChat?

I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro

What problems is ManyChat solving and how is that benefiting you?

The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time.

Small Business (50 or fewer emp.)
Sep 01, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It's great. Simple to use, powerful features, brings results."
What do you like best about ManyChat?

There is a small learning curve, for me, this is one of the most important things when I look for new tools to use.

What do you dislike about ManyChat?

Sometimes I see some bugs, like when new messages are not triggered when users take the requested steps.

What problems is ManyChat solving and how is that benefiting you?

Great open rates and direct communication with my community.

Small Business (50 or fewer emp.)
Jul 29, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"the new tool for omnichannel marketing"
What do you like best about ManyChat?

Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently

What do you dislike about ManyChat?

limited functionality of formulas, reacts slow in browser, not independent of Facebook

What problems is ManyChat solving and how is that benefiting you?

got new client and a learn a new field

Small Business (50 or fewer emp.)
May 20, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"New Home Owner's Program"
What do you like best about ManyChat?

Convenience of having artificial intelligence respond 24/7.

What do you dislike about ManyChat?

The delay in having the responder's information show up in email notification.

What problems is ManyChat solving and how is that benefiting you?

ManyChat is a game-changer in how I get clients. Most people don't seen to mind providing information when prompted.

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The virtual facade of your business"
What do you like best about ManyChat?

It is integrated with facebook messenger

What do you dislike about ManyChat?

The payment scheme, Ive been trying to avail the pro and my card keeps declining.

What problems is ManyChat solving and how is that benefiting you?

I used ads to spread businesses with a send message CTA, then when clients sends a message automatically, bots are already there to answer, letting my client experience the virtual accommodation of the company.

Small Business (50 or fewer emp.)
Apr 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very intuitive and easy to use"
What do you like best about ManyChat?

ManyChat has great tutorials, and is very easy to use.

What do you dislike about ManyChat?

They could better explain how an ad agency could built a chatbot for a client, and then give it to the client.

What problems is ManyChat solving and how is that benefiting you?

It was very easy to create a FAQ and answer free-format questions.

Small Business (50 or fewer emp.)
Apr 08, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I found my way to change my life"
What do you like best about ManyChat?

ManyChat gives me a lot of new opportunities to grow up in my business.

What do you dislike about ManyChat?

I can`t remember something which I don`t like.

What problems is ManyChat solving and how is that benefiting you?

I made online courses for education ONLY in ManyChat and FB Messenger.

Small Business (50 or fewer emp.)
Apr 04, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great interface and results using Manychat"
What do you like best about ManyChat?

The support is very good and interface makes it easy to work out what you need to do to get to the next step. Flows are easy to build on the fly and when you test them they work really nicely straightaway. From a marketing perspective one of the key features I really like would have to be the ability to segment an audience using features like the tags and custom fields.

What do you dislike about ManyChat?

Occasionally I have noticed when I go into a flow to edit the flow is a little blurred and I am having to reset or restart Manychat to fix it. It's a minor frustration to be honest.

What problems is ManyChat solving and how is that benefiting you?

One problem is that a lot of businesses are not set up to immediately answer online queries via a Fb page or website. A chatbot set up in Manychat provides the ability to answer a customers query straightaway in a way a human may not be able. Immediately responding increases the chance that the customer will act to book an appointment or even make sale.

Small Business (50 or fewer emp.)
Mar 25, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful"
What do you like best about ManyChat?

Manychat is very easy to understand and to use. We've got a lot of subscribers that engage with the messages

What do you dislike about ManyChat?

It's only in English =$ sometimes I struggle to understand but its not that much

What problems is ManyChat solving and how is that benefiting you?

We are getting a lot of potential clients and engaging then with the messenger

Small Business (50 or fewer emp.)
Mar 23, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Many chat its one of my tools to provide services to my clients"
What do you like best about ManyChat?

The guys are really ahead of the industry, I like the interface and the flow design tools

What do you dislike about ManyChat?

they not provide tools to create chatbots with WhatsApp yet

What problems is ManyChat solving and how is that benefiting you?

All my messenger chatbots for clients I using ManyChat, The support its also very practical and helpful!

Visit website