Constant Contact Reviews & Product Details

I have been using Constant Contact for 20 years. I use it for all my e-blasts and have even had a custom template developed.

Occasionally an email provider either "blocks" constant contact, or its reporting feature.

Constant Contact helps me reach my customer base - which is geographically large - without always having "boots on the ground" or travelling salespeople.

Constant Contact is easy to use. Setting up groups, adding contacts, sending out emails is easy.

Wanting to delete an entire contact list to start over 'clean' - i don't think there is a way to do that.

Mass emails handle by one source.

I can quickly produce attractive emails based on their templates and other layout options. I have no email design training and could figure it out myself.

There are a few design capabilities it doesn't have, like stretching a photo, but it's still a great product.

I use Constant Contact to reach out to all supporters. I work for a non-profit, and many recipients click on the links provided to donate!

I like how Constant Contact is easy to use, from its elements to its templates. I have been using CC for over 3 years now and am in awe at the positive changes they are constantly implementing.

The only dislike I would say about Constant Contact is there is less freedom when it comes to designing emails. Everything has to be in blocks, as opposed to Canva, where people have free control over designs.

Constant Contact helps my organization reach out huge user database (7,000+ emails) at once, but also allows us to organize contacts into groups for personalized communication.

Constant Contact is very user friendly. We use Constant Contact to stay in touch with close to 3,000 friends who support this non-profit. Constant Contact is easy to use.

Not a lot to complain about. Constant Contact works well for what we need.

As a non-profit, we count on keeping our donors up to date with the impact of their giving via email. This works very well.

Ease of use, reliability of the product.

When they switched to new templates, not as easy to manipulate how you place images as it was with the Legacy templates.

Communicating with all members or select groups regularly helps streamline our efforts, and keeps my productivity level up.

Make your own templates, but also features templates for users that wouldn't know anything about HTML, nor the intricacies of Microsoft Outlook, Outlook 365, or Outlook Web.

Lately, it's been the load times. Ever since their re-design, the load times for practically anything you do, including logging in, the load times have significantly increased.

We used to use a home grown e-commerce solution, using old ASP code. We've been using Constant Contact now for years, and it's taken all that nonsense and old code away from our hands.

We send weekly emails to our loyal customers and get orders every time we send out an email campaign.

It would be better if Constant Contact didn't charge more for having more customers on the email list. It needs more seasonal templates.

Helps to get orders on our website.

ConstantContact is an excellent email solution for small business. We run a coffee shop, both physical and online store, and we use the segmenting feature and integration into Shopify all the time to make our email communications seamless.

I do wish we could have a deeper segmentation into Shopify. If ContstantContact were able to read Shopify categories and import things like average order value, last product purchased, etc. It would be hugely beneficial.

It helps us do email marketing to our physical store and online customers and helps us track overall customer engagement with our various email campaigns. It helps us stay in touch with our customer base on a regular basis.

Constant Contact's platform is so easy to learn and use! It makes creating email and welcome series campaigns a breeze for our clients. Creating templates and graphics, analyzing results, and adding branding have never been easier!

Honestly, I have not found an actual downside to using Constant Contact!

Constant Contact has made it easy for me to analyze and share email campaign results with our clients. I have decreased my time analyzing results with Constant Contact over other ESPs.

Constant Contact is very easy to use and provides all of the elements you need for successful email marketing campaigns.

There could be more customization options for designing an email campaign

Email marketing from Constant Contact is the best in the industry, allowing businesses (small or large)

Easy to use, helpful tutorials, easy to read data.

Simplicity, inability to fully customize.

Communicating directly with patients and knowing who is ready those emails.

It is easy to use, and I like having my email newsletters and social media scheduling all in one place. Creating/adding contacts is quick and easy.

I wish that there were more ways to visually edit email templates, more medical-type email templates. I wish that when a social media post bounces and cannot post for whatever reason, the system would notify you via email so you can fix the issue. It is a real pain when you log on and see your post from a few days ago failed on several platforms!

Mass marketing as we are not really in the right industry for social media marketing to benefit us a ton.

Working with the templates is extremely easy. Additionally, the design feature incorporates brand colors to strengthen our corporate image. Contact list tools help us to maintain active contacts and break down demographics for higher efficiency emails. The URL hotlink for sent emails is also fantastic! It's an extremely helpful feature/link to include in personal client emails (who are not on the distribution list) or within social media posts.

Inability to test A/B subject lines with auto resend feature. Inability to make corrections to an email within the auto-resend feature. Sent campaigns can be filed within a folder, but it does not remove them from an email from the full campaign list. For example, when filing an email message within Outlook into a folder, the email message is no longer viewable in the inbox.

Resending unopened emails (huge time saver). Helping us evaluate which subject lines are most effective and offering auto suggestions (what we believe will resonate with clients isn't always the case. We've used the CC auto subject line generator to test what information prompts our contact to open the email. Keeping our contact list clean and up-to-date (or emails are only as effective as our contact list).

I love how easy it is to use constant contact. The templates are great for making each monthly email I send look fresh and new.

It sometimes freezes and I lose what I am typing.

Constant Contact helps me in keeping an accurate email list and helping me to create engaging emails to send out to our subscribers.

constant contact is easy to use, even for the members of our team who are not as tech-savvy. the design features are adequate and allow for highly customized & branded emails.

I do wish I had the ability to combine lists and make more effective list edits more easily to condense our overall list into something more user-friendly.

The email deliverability with Constant Contact is better than any other service we have used. The bounce rate and spam flags are nearly nonexistent.

The staff is amazing, they assisted me very promptly.

We like everything, the only issue we've come across is that the pdf files are too large to upload.

email was Unsubscribed

User friendly. They have very good customer support

I really love everything about constant contact but I don't like the price

Mass emails to my customers

Constant Contact is easy and simple to use. We love that we can create drip campaigns, automate emails and announcements, and copy old campaigns as well. Definitely would recommend!

I wish the layouts were a bit more complac or allowed for more customization sometimes. I wish there was a way to play videos right in the email instead of having to use links.

It allows us to market to our customers and stay connexted

Constant Contact provides software with a slight learning curve, ease of use, and functionality at a very low overall annual cost. Their analytic tools and subscriber database controls are also impressive.

We have been using the software for almost a year, and there are not any downsides to using Constant Contact that we have seen. Compared to our previous email marketing software challenges, Constant Contact is a breath of fresh air.

Constant Contact is improving our overall communication with our consumers by offering email marketing solutions that far exceed our previous email software provider.