ExpressPigeon is a cloud-based marketing platform known for its high-performing email automation service. It offers users a cost-effective solution for list-based automated email needs, thanks to its extensive features and tools that help you personalize and segment campaigns. Additionally, you can count on this platform to send highly targeted emails that are guaranteed to look great on any device or provider.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's easy and seamless, I like that the interface is super simple and I can easily design good looking emails without much effort.
I would like to be able to search images in the gallery. We have so many images uploaded into our gallery that it's impossible to scroll to find one that is already in the library.
Express Pigeon makes it easy to manage different lists.
The templates are great and the interface is very intuitive. ExpressPigeon makes putting together newsletters, email blasts, and customer content a breeze.
I'd like a desktop app, to be honest. I'm all for keeping everything in the cloud but I also like backing up things offline and being able to archive newsletters on my laptop would be great.
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I like the approachability of Igor and the team at EP. They are always willing to listen to feedback and provide insight based on what we need.
Some of the features lag behind competitors in the market. It would be great to see some high-level changes in lieu of some minor adjustments that are more incremental changes.
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Express Pigeon is a first class platform that drives 'Inboxing' with the best of them. We've long had relationships with several of the biggest name ESP's. ExpressPigeon is in many respects as good, or better.
Nothing at this point, save some data segmentation features we'd like to see eventually added.
We're providing email marketing services for some of our clients and leverage companies like ExpressPigeon for that purpose.
Great deliverability. Incredible customer service. Easy to use. Very powerful editor.
We actually don't dislike anything. Love this service.
Great open rates, easy to design emails.
Easy to use, incredible customer service, and very reasonably priced.
Nothing, the service and team are really great.
Email marketing solved!
Easy to communicate with support... solved deliverability issues and helped climb our clients open rates. Template easy to build.
Nothing to mention that I dislike. All issues are solved when working with support.
We use EP for many different clients and send thousands to hundreds of thousand emails to our client lists each week. Opens are extremely important and lists vary - they help us realize each lists potential.
- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc. - Autoresponders, work pretty well - Custom fields for list segmentation are very useful - Great customer support
- Cannot do spot A/B Testing on Entire group (50/50)
- Customer Engagement and Re-purchase - Increase website traffic and revenues - Improve & Test out campaigns and promotions
fast and easy email template builder. UI is easy to understand for new users
could use more robust reporting for one-off needs
Focusing on email delivery on ISPs that suite our subscribers. Straight forward statistics
it is user friendly and helps us track data.
It crashes a lot and is sometimes slow but other than that, I dont have any issues.
it helps us communicate in a user friendly way with clients and customers
The interface to build the emails is very simple, drag and drop. You can create a professional looking email with a few simple clicks.
We use a marketing automation tool and ExpressPigeon does not integrate, therefore we're unable to track our clicks, opens and engagement with our emails sent through the platform. We have also had an issue with emails going to SPAM. Internally we've added the IP to our server so it will not be blocked internally, however we cannot do that for external recipients.
With EP we were able to get our monthly newsletter back in action every month and we're able to have intro level people help build and populate the templates every month. We also have an internal newsletter weekly that helps to build company moral and appreciation. The EP platform makes this all very simple.
The program UX is very well designed helping make the entire experience both positive and simple. Some great standard features (ability to move various columns dependently, ability to layer graphics and text, and its ease to duplicate content boxes) are done very well.
There are some advanced features that would make the entire email marketing process more robust. They include: 1) ability to make edits via html code as necessary 2) ability to integrate with a registration/ payment process for events and 3) ability to do more complex A/B testing that allows for further target segmentation.
We use email marketing primarily to communicate with our customers. Our goal is to further break down our customers into greater segments for more specific messaging. We also communicate with leads to learn more about our services.