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Kissflow
Streamlined Workflow Automation
4.3
(533)
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Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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Ask Questions about Kissflow
What Kissflow is best for?
How does Kissflow compare to Nintex Process Platform?
What are the pros and cons of Kissflow?
Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
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Kissflow Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
RS
Rafaela S.
Ops Leader
Share
"Very Simple and easy to use"
What do you like best about Kissflow?

Very simple to use. Completely no code, with all the functionalitys that I need to improve the companies process.

What do you dislike about Kissflow?

Still have some translations issues, but nothing to worry about

What problems is Kissflow solving and how is that benefiting you?

We try to prototype some of our MVPs the fastest way possible, and Kissflow has allowed us that.

Mid Market (51-1000 emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
ML
Michael Angelo L.
It Businesse Partner
Share
"Easy to use"
What do you like best about Kissflow?

Easy to track the forms for approval and easy to monitor the pending approvals

What do you dislike about Kissflow?

The API connection to the other application like SAP and other database

What problems is Kissflow solving and how is that benefiting you?

We solve the time constraints on every forms approval and manage the time allocation

Mid Market (51-1000 emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
FT
F. Ozgur T.
Operations And Projects Senior Manager
Share
"The Best & Simpliest Cloud Business Process Management Tool"
What do you like best about Kissflow?

Easiness of developing new process / make changes in process is great ! User can own their process and no huge budgets for IT people needed any more. All screens are so user-friendly designed that no training necessary at all. Both development / usage are very simple as its on app name "Keep it simple & smart".

What do you dislike about Kissflow?

New design is too colourfull, that might be tiring for people's eyes.

What problems is Kissflow solving and how is that benefiting you?

The main idea behind the tool is EUD (End user development) . With Kissflow we don't need IT, we just need to know how our process works & who is responsible for what. We just configure that in Kissflow. It's an online tool, so we can easily involve our third party service providers who are part of the process. This is also great positive impact for having all process parts in one place.

Mid Market (51-1000 emp.)
Jan 07, 2021
 Source
Overall Rating:
5.0
Kajal S. avatar
Kajal S.
Customer Success Executive
Share
"Strong Pillar"
What do you like best about Kissflow?

All the process can be done with a single click.

What do you dislike about Kissflow?

Unable to find the data of old data (Older than 6 months) and speed is very slow.

What problems is Kissflow solving and how is that benefiting you?

Be it a small requirement of some stationary or a huge process (internal or external) for customers. Kissflow allows keeping track of every step and also shows that it is pending from whose end.

Small Business (50 or fewer emp.)
Dec 28, 2020
 Source
Overall Rating:
5.0
CP
Carolina P.
Founder
Share
"Kissflow greatly simplifies the way things are done"
What do you like best about Kissflow?

How easy it is to implement and use and also how much we can do with this tool

What do you dislike about Kissflow?

In reality there has not been anything relevant that has stopped me from doing the processes.

What problems is Kissflow solving and how is that benefiting you?

Having different processes in one tool, without using paper, mail. Everything stays in one place.

Small Business (50 or fewer emp.)
Dec 28, 2020
 Source
Overall Rating:
5.0
CM
Chris M.
Founder
Share
"Easy Managed WorkFlow and Processes"
What do you like best about Kissflow?

Its simple to setup and use. I find the support team quite helpful and with a free 20 day support in place you can easily get your processes up and running. There are templates in place that are easily customizable to suit company's needs. Enhance workflow and facilitates easy collaboration within the work environment. Notifications are sent via app and email to the assignee.

What do you dislike about Kissflow?

I haven't had issues with this platform yet but will update my review once it comes up.

What problems is Kissflow solving and how is that benefiting you?

Automation of business workflows and processes.

Mid Market (51-1000 emp.)
Dec 22, 2020
 Source
Overall Rating:
5.0
Mario B. avatar
Mario B.
Certified Ex O Trainer
Share
"Kissflow is easy to adopt"
What do you like best about Kissflow?

Integration with Microsoft platform Extensive API available Ease of use for "end-users" and true no-code approach Customer support team

What do you dislike about Kissflow?

Zapier integration is incomplete Interoperability of dataset with SQL database or other enterprise database systems

What problems is Kissflow solving and how is that benefiting you?

Automation of business processes Complement of online systems, bridging the gaps Reducing the number of Excel spreadsheets

Enterprise (> 1000 emp.)
Jul 02, 2020
 Source
Overall Rating:
5.0
MS
Michael S.
Systems Administrator
Share
"KiSSFLOW is an EXCELLENT tool to track finances and expenses!"
What do you like best about Kissflow?

Some of the key advantages of KissFlow is that it integrates with any GSuite environment seamlessly as it is a lightweight application that sits on GCP allowing for easy single sign on access with your email. Also its easily accessible from any of the other google apps and allows you to input files and spreadsheets from google sheets and google drive. Its very easy to use and the UI panels are very self explanatory. Also you're able to cater to what your business needs!

What do you dislike about Kissflow?

The only issues i've ever had with KissFlow is that at times we have issues accessing old expense reports. At times the repository of old claims will have issues pulling up making it difficult to backtrack some work however after refreshing the portal a few times, it will pull in old expense reports and other forms.

What problems is Kissflow solving and how is that benefiting you?

With KissFlow we are able to to allow our employee base to self service themselves with expense reports and other spend reports for accounting to see with pushing more paper to their department. We are also able to extend the application to the appropriate employees as it can be configured within out Gsuite environment. We've realized this also serves as an organization tool for our accounting team to keep tracking of everything they need to process.

Mid Market (51-1000 emp.)
Jan 06, 2020
 Source
Overall Rating:
5.0
DG
Dawn G.
Founder
Share
"Very efficient and user-friendly program"
What do you like best about Kissflow?

What I like best about Kissflow is the option to complete a variety of tasks using one platform.

What do you dislike about Kissflow?

The difficulty of searching for a requisition.

What problems is Kissflow solving and how is that benefiting you?

Kissflow decreases the amount of paperwork which saves time for educators. One significant benefit is that it takes less time to approve and submit requisitions for employees using Kissflow and it keeps a record of each phase of the approval process. Also, since Kissflow can be accessed via the internet, it enables directors to make approvals even when they are away from the office, which keeps the process moving.

Small Business (50 or fewer emp.)
Dec 23, 2019
 Source
Overall Rating:
5.0
Nathan M. avatar
Nathan M.
Service Manager
Share
"Two years in and Kissflow has become a vital part of our business"
What do you like best about Kissflow?

Always on accessible from anywhere. I can access all projects from the last 24 months from any web browser.

What do you dislike about Kissflow?

We have many different headlines for project categories. It would be nice to search them all at the same time.

What problems is Kissflow solving and how is that benefiting you?

Any queries with an order, I can access the original order and can verify the scope of works etc.

Small Business (50 or fewer emp.)
Dec 23, 2019
 Source
Overall Rating:
5.0
AR
Alejandro R.
Founder
Share
"Easy, fast and effective!"
What do you like best about Kissflow?

KissFlow is intuitive and anyone is able to use it. There is little to no coding necessary and the mobile app makes everything easier. Also the 24/7 support helps you with any question you may have. What I like the most about KissFlow would be the amount of uses it has, it's not only a process management tool, but it includes more features such as case management and project management which in my line of work become really handy.

What do you dislike about Kissflow?

The downside is that some parts of KissFlow are still under development and do not cover all features. Also the languages available are not yet at a hundred percent, some parts of the app are still in english even though i changed the language. However i have been assured this issues should be fixed very soon.

What problems is Kissflow solving and how is that benefiting you?

The main use for me is the optimization of processes in my business. The time being and the paper used have been reduced in a noticeable amount and employees feel more in play of what happens around them.

Mid Market (51-1000 emp.)
Dec 23, 2019
 Source
Overall Rating:
5.0
PS
Przemyslaw S.
Founder
Share
"Best workflow builder ever!"
What do you like best about Kissflow?

Super good support. All issues were resoled almost immediately, all questions answered in a minute. Tool is great and intuitive. You may fulfill all business requirements with one tool.

What do you dislike about Kissflow?

It is really difficult to write anything I dislike. Generated PDF includes only visible fields. I think all kind of fields should be included in generated pdf report. But not everyone should be able to generate such document.

What problems is Kissflow solving and how is that benefiting you?

Capex (investment request) - less paper work, better control under process. IT change management - better overview of open change request. KPI overview

Enterprise (> 1000 emp.)
Dec 23, 2019
 Source
Overall Rating:
5.0
German V. avatar
German V.
Product Owner
Share
"Easier processes"
What do you like best about Kissflow?

Automating stuff. It helps us get work done faster

What do you dislike about Kissflow?

I think some features could be automated further

What problems is Kissflow solving and how is that benefiting you?

Flows, creation of data by users

Mid Market (51-1000 emp.)
Dec 20, 2019
 Source
Overall Rating:
5.0
Reuben M. avatar
Reuben M.
Information Technology Management Consultant
Share
"Automate business processes"
What do you like best about Kissflow?

Kissflow really empowers the decision-making process. The state of the job request is tracked properly so that users can see the type in the workflow. Also, transfers among various teams can be successfully managed. It really increases the consumer satisfaction, as you know if the operation becomes smoother, quicker and better, clients will be satisfied with your work and will want to remain with you.

What do you dislike about Kissflow?

I would like if there would be a report manager in some cases. Other than that, I think KissFlow is a great platform.

What problems is Kissflow solving and how is that benefiting you?

We use Kissflow for G Suite to automate the business processes of my company in different departments. The technology is used to monitor our product's entire life cycle, from the control of applications that join the queue, to the product design and then its distribution. The idea that notifications and updates will be sent to individuals in the process for accepting or entering users, actually makes it very much easier for us and far more accessible to people's queries.

Mid Market (51-1000 emp.)
Nov 30, 2019
 Source
Overall Rating:
5.0
SW
Stacey W.
Business Manager
Share
"Great Solution!"
What do you like best about Kissflow?

Very happy with this paperless solution to our most used tasks. Very easy to adapt to specific needs.

What do you dislike about Kissflow?

No problems with the product, just getting employees to use it!

What problems is Kissflow solving and how is that benefiting you?

A much more effecient workflow...can tell exactly where approval is...no more lost papers!

Mid Market (51-1000 emp.)
Nov 29, 2019
 Source
Overall Rating:
5.0
Robbie D. avatar
Robbie D.
Sales Engineer
Share
"Easy to use and implement."
What do you like best about Kissflow?

It was pretty simple to setup, the sample apps were great. Support was above average, most questions or issues were resolved the same day we asked for help.

What do you dislike about Kissflow?

These was little to not like. A solid product.

What problems is Kissflow solving and how is that benefiting you?

It helped to streamline our approval process for employees to request new equipment and capital expenditures.

Mid Market (51-1000 emp.)
Nov 28, 2019
 Source
Overall Rating:
5.0
Alyssa B. avatar
Alyssa B.
Business Analyst
Share
"The best BPM software"
What do you like best about Kissflow?

Learning to use KissFlow is easy, its user interface is friendly and there is a lot of training material available on the Internet, very useful if you start using this software.

What do you dislike about Kissflow?

I have nothing to complain about Kissflow is an excellent business process management tool.

What problems is Kissflow solving and how is that benefiting you?

Kissflow makes us as a team more productive, as it improves internal communication, thus reducing response times to customers and employees. Thanks to Kissflow we make informed decisions faster in our workplace.

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
MS
Milena S.
Master Data
Share
"Amazing Experience"
What do you like best about Kissflow?

The ability to control any flow in my comany

What do you dislike about Kissflow?

The hardness to edit apps and load reports

What problems is Kissflow solving and how is that benefiting you?

Lots off flows that requires many approvers

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Patricia A. avatar
Patricia A.
Administration And Finance Manager
Share
"Kissflow has been a great way to put order in a lot of administrative task arround the office."
What do you like best about Kissflow?

What i like the best abput kissflow is the customer support. Whenever we have doubts or need assitant there is always someone avilable in the app and you can even have a conference call or something with the kissflow things to really clarify your doubts or solve the issues you are having with the app.

What do you dislike about Kissflow?

That workflow are not still synchronized with Google Calendar or other Google apps and that would be really helpful to for process automation

What problems is Kissflow solving and how is that benefiting you?

Purchase requirements. Vacations request. Supplier payment requests. New vacancies request.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
KR
Kimberlie R.
Administrative Assistant
Share
"No more paper!"
What do you like best about Kissflow?

I love that all of our normal processes are all done in one place, whether that's travel requests, purchase requests or a rebate program we have. It let's us do everything and cuts out having to print and do everything by paper. As a government agency we have to have several approvals for everything we do and Kissflow allows us to automate that, from contracts, to our purchases and everything in between.

What do you dislike about Kissflow?

I have yet to experience any problems using Kissflow. I know others have mentioned small bugs but I've been lucky and haven't experienced any.

What problems is Kissflow solving and how is that benefiting you?

All of our processes require multiple approvals and Kissflow lets us add as many as we need to the approval process, including others in other departments. We also recently were given the task of doing a rebate program and Kissflow lets us go through almost the entire approval process and cutting back on how many spreadsheets we need, how much paper. We can add the public's receipts and information and get their money to them quicker.