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Postmark
The email delivery service that people actually like. By ActiveCampaign.
4.6
(25)
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Postmark Reviews & Product Details

Postmark Overview
What is Postmark?

Postmark is a cloud-based email delivery service designed for sending transactional emails. Unlike traditional email marketing services which are geared towards sending newsletters and promotional emails, Postmark specializes in sending emails that are triggered by user actions, such as password resets, order confirmations, and welcome messages.

Company ActiveCampaign
Year founded 2003
Company size 1001-5000 employees
Headquarters Chicago, IL
Social Media
Managed by:
Axel Grubba
Founder
Postmark Categories on Findstack
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Postmark Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile iPhone
Training Documentation
Languages English
Postmark Features
A/B Testing
API Integration
Analytics/Reporting
Attachment Support
Bounce Management
Contact Management
Content Filtering
Custom Domains
DKIM & SPF Setup
Dedicated IPs
Delivery Optimization
Dynamic Content
Email Authentication
Email Encryption
Email Queuing
Email Scheduling
Email Template Management
Email Tracking
GDPR Compliance
Geolocation Tracking
Link Tracking
Multi-User Access
Multilingual Support
Personalization
Real-time Notifications
SMTP Relay
Spam Testing
Subaccount Management
Transactional SMS
Webhooks
Postmark Media
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
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25 Postmark Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"By far, the best solution for Transactional Emails on the Market!"
What do you like best about Postmark?

Postmark has come to change the way we send confirmation and transactional emails to our users. Purchase confirmation emails, user activation, and purchase reminders (you name them) ended up in the spam section, bounced or in the promotional folder of our clients. Thanks to Postmark, these emails arrive promptly and when users need them. ActiveCampaign Postmark has helped our sales, shipping, logistics, and other essential user notifications reach their inboxes without having to go through the hassle of getting them in the spam folder or getting lost. The emails arrive quickly and without delays, and it helps us to protect the quality of our domain

What do you dislike about Postmark?

We have not found anything that we dislike or makes us feel is not worth it. PostMark has a lot of options when it comes to sending transactional emails and email marketing campaigns. Maybe we could have more automation options for managing better our domain health and, thus, not being blocked or marked as spam. Besidesthat, everything works amazing!

What problems is Postmark solving and how is that benefiting you?

We no longer have to suffer headaches or complaints from our customers because their purchase confirmation emails, password change or others do not reach them or arrive with a delay It has helped us so that our domain and emails reach our clients' inboxes correctly. In particular, we use ActiveCampaign Postmark for transactional emails. Now the most important emails for our clients are not lost in spam or the promotions folder

Mid Market (51-1000 emp.)
Sep 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Email Management Tracker"
What do you like best about Postmark?

We appreciate the ability to quickly and accurately confirm receipt or relay issues to recipients.

What do you dislike about Postmark?

We have seen inconsistent status page updates and prolonged outages with no information to relay to impacted individuals.

What problems is Postmark solving and how is that benefiting you?

Postmark allows us to track automated and manually created emails. We have been users for more than 10 years and do not see a change in vendors in the future.

Mid Market (51-1000 emp.)
Sep 12, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable platform for transactional email delivery"
What do you like best about Postmark?

Once you set it up, it will work just fine. It really helped us grow our business. We don't need to worry about maintaining and upgrading our email tool - Postmark does it all for us.

What do you dislike about Postmark?

There's nothing we could really complain about. Maybe email open rates could have been higher, but they aren't really responsible for that ;)

What problems is Postmark solving and how is that benefiting you?

We use it for delivery, inbound and tracking email open rates. It works just fine for all of these types of email communication in terms of our product needs.

Mid Market (51-1000 emp.)
May 11, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"We use Postmark to send transactional emails and process incoming messages"
What do you like best about Postmark?

Postmark is very easy to use. You can implement it easily using either SMTP or API.

What do you dislike about Postmark?

Set up is a bit annoying. They won't let you do anything unless you've confirmed certain things. We just wanted to do basic sandbox style testing but needed to get our dns records all sorted out first.

What problems is Postmark solving and how is that benefiting you?

Since Mandrill became not very transactional friendly Postmark has been an easy transition.

Small Business (50 or fewer emp.)
May 01, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Postmark Review"
What do you like best about Postmark?

Good APIs, easy to use and works well for transactional emails.

What do you dislike about Postmark?

Nothing really - maybe seems a little expensive I guess.

What problems is Postmark solving and how is that benefiting you?

Transactional emails only

Mid Market (51-1000 emp.)
Jan 05, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great"
What do you like best about Postmark?

Postmark has been simple and reliable in the 2+ years I've used them. Their API has a fast response time and their batch send calls has been helpful in maintaining a quick response time on our service. They've also been generous in giving us free credits from time to time. They provide webhooks for events you are interested in e.g. bounced emails, spam reports. Their documentation is extensive and comprehensive and also includes libraries for several languages (we use them with python and php).

What do you dislike about Postmark?

Postmark has been simple and reliable in the 2+ years I've used them. Their API has a fast response time and their batch send calls has been helpful in maintaining a quick response time on our service. They've also been generous in giving us free credits from time to time. They provide webhooks for events you are interested in e.g. bounced emails, spam reports. Their documentation is extensive and comprehensive and also includes libraries for several languages (we use them with python and php).

What problems is Postmark solving and how is that benefiting you?

Postmark has been simple and reliable in the 2+ years I've used them. Their API has a fast response time and their batch send calls has been helpful in maintaining a quick response time on our service. They've also been generous in giving us free credits from time to time. They provide webhooks for events you are interested in e.g. bounced emails, spam reports. Their documentation is extensive and comprehensive and also includes libraries for several languages (we use them with python and php).

Mid Market (51-1000 emp.)
Jul 05, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great for verification"
What do you like best about Postmark?

Allows me to verify that emails are being to sent to users of our product, or what the issue is if they are not receiving emails

What do you dislike about Postmark?

Searching back a long amount of time can be difficult

What problems is Postmark solving and how is that benefiting you?

Allows us to tell users specifically what they are not receiving emails (hard bounce, soft bounce, etc.)

Small Business (50 or fewer emp.)
Mar 02, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple transactional email"
What do you like best about Postmark?

We used Postmark for all of our transactional email, and we've found them extremely simple to use. Their integration with Heroku as well as a wide variety of language-specific libraries has made it very quick to get up and running with them. For most transactional email, implementing Postmark sending in an app is nearly a one-liner, which is fantastic.

What do you dislike about Postmark?

I've found their web-dashboard to be a little less than clear on some data, but much of this could be my own inexperience with the UI (which I've used very little). It's possible that their pricing becomes expensive at high volumes, but we haven't experienced this.

What problems is Postmark solving and how is that benefiting you?

We need a quick way to start getting transactional emails out the door quickly and without a lot of setup. Postmark has done a good job to make that easy, and also to walk us through the various domain configurations required to make it all work properly.

Small Business (50 or fewer emp.)
Dec 31, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent service, premium price"
What do you like best about Postmark?

The focus on transactional-only email and high deliverability is awesome; most small senders don't have the volume to justify the dedicated IPs every other transactional email provider seems to be pushing. The UI is nice. Documentation is good and API is easy to use. No complaints.

What do you dislike about Postmark?

The price is high and there's no free starter/low-volume plan. If slightly better deliverability is not critical for your use case, look elsewhere for more competitively priced solutions.

What problems is Postmark solving and how is that benefiting you?

Sending transactional email (password resets, email verifications, etc.)

Mid Market (51-1000 emp.)
Jan 26, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Not the best"
What do you like best about Postmark?

It works. Their API is easy-to-use and we never experienced any downtime.

What do you dislike about Postmark?

The price is too high for what we get. Also their administration panel and Analytics graphs are not user friendly.

What problems is Postmark solving and how is that benefiting you?

We use Postmark as secondary provider to send emails. We send ~100M emails per week.