HubSpot Service Hub vs AliveChat

Take a look at how HubSpot Service Hub and AliveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while AliveChat has been rated 4.0 out of 5 from 4 reviews.
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HubSpot Service Hub Logo

HubSpot Service Hub

4.4
(2,172)
AliveChat Logo

AliveChat

4.0
(4)
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At a Glance
HubSpot Service Hub Logo
HubSpot Service Hub
Starting at:
$50.00/month
AliveChat Logo
AliveChat
Pricing not provided by vendor
Overview
HubSpot Service Hub Logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
AliveChat Logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
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Pricing
HubSpot Service Hub Logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
AliveChat Logo
AliveChat
No pricing information available
Pros and Cons
HubSpot Service Hub Logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
AliveChat Logo
AliveChat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
HubSpot Service Hub Logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
AliveChat Logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
Deployment
HubSpot Service Hub Logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
AliveChat Logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HubSpot Service Hub Logo
HubSpot Service Hub
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
AliveChat Logo
AliveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HubSpot Service Hub Logo
HubSpot Service Hub
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AliveChat Logo
AliveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HubSpot Service Hub Logo
HubSpot Service Hub
Total integrations: 10
  • Airtable
  • BigCommerce
  • Canva
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • Google Sheets
  • Helpdesk
  • HubSpot
  • HubSpot Email Hosting
  • Intercom
  • Intuit Mailchimp
  • Pipedrive
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Zoho CRM
AliveChat Logo
AliveChat
Total integrations: 13
  • Airtable
  • BigCommerce
  • Canva
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • Google Sheets
  • Helpdesk
  • HubSpot
  • HubSpot Email Hosting
  • Intercom
  • Intuit Mailchimp
  • Pipedrive
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
HubSpot Service Hub Logo
HubSpot Service Hub
See all alternatives
AliveChat Logo
AliveChat
See all alternatives
Company Details
HubSpot Service Hub Logo
HubSpot Service Hub
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006
AliveChat Logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004