LiveHelpNow vs Chatter

Take a look at how LiveHelpNow and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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LiveHelpNow Logo

LiveHelpNow

4.3
(150)
Chatter Logo

Chatter

4.1
(942)
At a Glance
LiveHelpNow Logo
LiveHelpNow
Starting at:
$9.00/month
Chatter Logo
Chatter
Starting at:
$15.00/month
Overview
LiveHelpNow Logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
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Pricing
LiveHelpNow Logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
LiveHelpNow Logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
LiveHelpNow Logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveHelpNow Logo
LiveHelpNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveHelpNow Logo
LiveHelpNow
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveHelpNow Logo
LiveHelpNow
Total integrations: 5
  • Agile CRM
  • AgilePoint NX
  • Cyclr
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Zapier
Chatter Logo
Chatter
Total integrations: 5
  • Agile CRM
  • AgilePoint NX
  • Cyclr
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Zapier
Top Alternatives
LiveHelpNow Logo
LiveHelpNow
See all alternatives
Chatter Logo
Chatter
See all alternatives
Company Details
LiveHelpNow Logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999