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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
5
- 1CRM
- Agile CRM
- Benchmark Email
- Clearbit
- Dropbox Business
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- Pinecone
- Shift4Shop
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- Zowie
Total integrations:
20
- 1CRM
- Agile CRM
- Benchmark Email
- Clearbit
- Dropbox Business
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Microsoft Teams
- Omnisend
- Pinecone
- Shift4Shop
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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