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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
5
- Agile CRM
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Hostinger Website Builder
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Total integrations:
66
- Agile CRM
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Hostinger Website Builder
- HubSpot CRM
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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