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At a Glance
Overview
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
24
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce Enterprise
- Bitbucket
- Bold
- Breeze
- Capsule CRM
- Flowdock
- FreshBooks
- GitHub
- Gmail
- Harvest
- Helpdesk
- Highrise
- HubSpot
- Intercom
- Kanbanery
- Klaviyo
- Meta for Business
- PartnerStack
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Postscript
- Redbooth
- Redmine
- Remarkety
- Shogun Frontend
- Shopify
- Sprintly
- Streak
- Teamwork
- Trello
- Trustpilot
- Wix Ecommerce
- Yammer
- Yotpo
- Zapier
- Zoho CRM
- Zowie
Total integrations:
18
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce Enterprise
- Bitbucket
- Bold
- Breeze
- Capsule CRM
- Flowdock
- FreshBooks
- GitHub
- Gmail
- Harvest
- Helpdesk
- Highrise
- HubSpot
- Intercom
- Kanbanery
- Klaviyo
- Meta for Business
- PartnerStack
- Pipedrive
- Pivotal Tracker
- Planbox
- Podio
- Postscript
- Redbooth
- Redmine
- Remarkety
- Shogun Frontend
- Shopify
- Sprintly
- Streak
- Teamwork
- Trello
- Trustpilot
- Wix Ecommerce
- Yammer
- Yotpo
- Zapier
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software.
