Top 10 Helpdesk Alternatives & Competitors
Paid & Free Alternatives to Helpdesk
- Zendesk Support Suite
- Tidio
- Zoho Desk
- Freshdesk
- Appy Pie
- HubSpot Service Hub
- Intercom
- Front
- LiveChat
- EngageBay
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
4.3
(5,770)
Starting at $150.00/month
There is no deal for this product
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
Learn more about Zendesk Support S...
Categories in common with Helpdesk:
Frequently Mentioned Pros of Zendesk Support Suite
Not enough data available.
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4.7
(1,413)
Starting at $39.00/month
There is no deal for this product
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Tidio
Not enough data available.
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4.4
(5,205)
Starting at $35.00/month
There is no deal for this product
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features...
Learn more about Zoho Desk
Categories in common with Helpdesk:
Frequently Mentioned Pros of Zoho Desk
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
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4.4
(3,051)
Starting at $14.00/month
There is no deal for this product
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.7
(1,326)
Starting at $16.00/month
There is no deal for this product
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android &...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Appy Pie
Not enough data available.
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4.4
(2,172)
Starting at $3600.00/month
There is no deal for this product
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with Helpdesk:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.5
(2,927)
Starting at $/month
There is no deal for this product
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their ...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Intercom
Not enough data available.
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4.7
(2,019)
Starting at $49.00/month
There is no deal for this product
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front f...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of Front
Not enough data available.
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4.5
(747)
Starting at $24.00/month
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by...
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Categories in common with Helpdesk:
Frequently Mentioned Pros of LiveChat
Not enough data available.
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4.6
(216)
Starting at $84.99/month
There is no deal for this product
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provide...
Learn more about EngageBay
Categories in common with Helpdesk:
Frequently Mentioned Pros of EngageBay
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
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Popular Helpdesk Comparisons