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Highlevel
4.4
(102)
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Highlevel Reviews & Product Details

Highlevel Overview
What is Highlevel?

HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.

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Highlevel Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Highlevel Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
Highlevel Logo
102 Highlevel Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 15, 2023
 Source
Overall Rating:
5.0
YB
Yoluanda B.
Founder
Share
"Best 15 Minutes Ever"
What do you like best about Highlevel?

All in one, can do so many things in one powerful system

What do you dislike about Highlevel?

It is a little hard to understand at first. Must keep using and asking questions.

What problems is Highlevel solving and how is that benefiting you?

All in one marketing automation and funnel builder

Small Business (50 or fewer emp.)
Mar 13, 2023
 Source
Overall Rating:
5.0
GE
Garth E.
Founder
Share
"Alexis was very helpful and friendly. She offered several solutions to my inquiry."
What do you like best about Highlevel?

the love possibilities and versatility of High Level. So many uses and potential for application

What do you dislike about Highlevel?

there are limitations in some applications (can not book an appointment for more than 1 day)

What problems is Highlevel solving and how is that benefiting you?

It solves the automation processes all in one platform,

Mid Market (51-1000 emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
JS
Justin S.
Founder
Share
"Quay the boom!!"
What do you like best about Highlevel?

Quay helped me with onboarding and she was AWESOME!!!!

What do you dislike about Highlevel?

nothing at all. Love the platform!!!!!!!!!!

What problems is Highlevel solving and how is that benefiting you?

helping sell more of my customers and track my sales people

Small Business (50 or fewer emp.)
Mar 01, 2023
 Source
Overall Rating:
5.0
TF
Tim F.
Founder
Share
"Wow, HighLevel has been life-changing for our agency."
What do you like best about Highlevel?

I love the ability to eliminate other online marketing and management software programs. We have personally eliminated 8 other software programs by implementing HighLevel for our agency. We also love the agency pricing model and the insane (good) community involvement and support by the founders and the whole team. I have used a LOT of software in my agency career, and the sheer pace of development to both improve existing features and bring more features under one software roof is like nothing I've ever experienced before from other software partners. Not. Even. Close. HighLevel has been life-changing for our agency and our customers. Keep up the great work.

What do you dislike about Highlevel?

Given the incredible pace of development and growth, sometimes the app is a little slow at various touchpoints. However, there are constant improvements and I can't imagine what goes into managing such incredible growth and adoption by thousands of agencies and their clients around the world.

What problems is Highlevel solving and how is that benefiting you?

* Consolidating too many tech silos. * SMS marketing * Incredible marketing automation * Easy-to-use website builder (custom values are incredibly powerful) We've been able to steamline our new customer onboarding by at least 75% and at the same time offer a much more powerful tool than ever before.

Small Business (50 or fewer emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
Ruan M. avatar
Ruan M.
Digital Strategist
Share
"Great experience and white label CRM system"
What do you like best about Highlevel?

White label features, easy of us, sign in process, the ability to do marketing directly in platform, easy to use forms, easy to use automation, price

What do you dislike about Highlevel?

I think their greatest area of opportunity is design, the platform is very functional sometimes it wish it had very modern design

What problems is Highlevel solving and how is that benefiting you?

The problem of having to have multiple softwares for one client instead of having it in one place

Small Business (50 or fewer emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
Mbei E. avatar
Mbei E.
Veteran Serving Through Financial Education
Share
"Excellent Review"
What do you like best about Highlevel?

Very powerful software. Can do a lot of things well

What do you dislike about Highlevel?

Has a whole lot of features. May need additional demos to use all features

What problems is Highlevel solving and how is that benefiting you?

Customer acquisition

Mid Market (51-1000 emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
DY
Dennis Y.
Contributing Writer
Share
"HighLevel is an awesome white-label program for agencies"
What do you like best about Highlevel?

Great support, robust features, and fantastic training.

What do you dislike about Highlevel?

I'm a data engineer, so I'd love for there to be more robust API access to allow us to pull GHL data into our dashboards. Maybe Varun has updated this recently-- I've not heard.

What problems is Highlevel solving and how is that benefiting you?

Reporting for clients, microsite builder, messaging integration with Twilio

Small Business (50 or fewer emp.)
Feb 21, 2023
 Source
Overall Rating:
5.0
JN
Josh N.
Founder
Share
"Game changing software for agencies"
What do you like best about Highlevel?

Having ask the key marketing tools in one integrated platform. - email/ SMS - Calendar - Surveys - Pipeline Management - Funnels - Phone tracking And the ability to create amazing snapshots for clients.

What do you dislike about Highlevel?

It's such a well rounded platform there is not much not too like.

What problems is Highlevel solving and how is that benefiting you?

Managing automation for clients at scale got a cost effective investment.

Small Business (50 or fewer emp.)
Feb 21, 2023
 Source
Overall Rating:
5.0
HS
Hans S.
Vice President
Share
"Agency life = less stressful and more scalable with GHL"
What do you like best about Highlevel?

Instead of having 15 different SaaS subscriptions for all the efforts that go into lead generation and nurturing (and web design), HighLevel puts it all in one place at one affordable price. It's an agency owner's dream!

What do you dislike about Highlevel?

Agencies just getting going with their business may not grasp the importance of a tool like GHL until they've been 'through the ringer' and have realized the importance of keeping their agency toolset as simple as possible.

What problems is Highlevel solving and how is that benefiting you?

HighLevel helps agency owners save (not kidding) thousands a month by bringing core digital services to one single location at one affordable price. Providing a CRM, Web builder, and marketing automation is quite impressive; kinda shocked someone figured out how to do this (and they just keep adding more features).

Small Business (50 or fewer emp.)
Feb 17, 2023
 Source
Overall Rating:
5.0
JR
Justin R.
Co Owner & President
Share
"A platform designed to grow with your agency"
What do you like best about Highlevel?

Most all-in-one tools suck. That's not the case for HighLevel. The tool keeps it dead simple to build a suite for clients that keeps them onboard even if they stop using your agency for managed services. The platform allows you to create playbooks and recipes that can drive more sales opportunities for your clients. The development team is always looking to expand on functionality to make this a tool that grows with you. Additionally, I love that HighLevel let's you OWN the customer relationship. When you set a client up with other tools like HubSpot or ActiveCampaign, the tools benefit more than you do. HighLevel is letting you maintain the relationship and profit by getting more people on their platform through your white label SaaS.

What do you dislike about Highlevel?

They do move quickly, and sometimes things break. Additionally, there is a huge focus on "the new" that seems to take precedent over spending time to make the good features great.

What problems is Highlevel solving and how is that benefiting you?

It helps my agency find the best partners. Folks that are using HighLevel or aware of the product tend to keep their clients longer and in turn stay working with us longer.

Small Business (50 or fewer emp.)
Feb 16, 2023
 Source
Overall Rating:
5.0
TD
Troy D.
Founder
Share
"Once in a lifetime opportunity for Digital Agencies"
What do you like best about Highlevel?

HighLevel is a once-in-a-lifetime opportunity for digital agencies. It provides everything they need to deliver outstanding results for their clients and is priced in a way that makes it the most profitable and scalable solution on the planet. After years of using every solution, including PipeDrive, Infusionsift, Active Campaign, HubSpot and dozens of others, HighLevel is the stand-out winner in this space. Great product, great support and an amazing opportunity.

What do you dislike about Highlevel?

The interface was a little janky when I first signed up, but they have improved it a lot over the recent months, and they are continuing to do so.

What problems is Highlevel solving and how is that benefiting you?

All in one solution that reduces technical overwhelm and expenses. It has streamlined our process, allowed us to move faster and track results more accurately.

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
RC
Ramiro C.
Partner
Share
"we went for spreadsheets to crm-like features to service our more than 50 clients and growing!"
What do you like best about Highlevel?

get plugged into the video releases and training. As agency owner, you should invest the time in understanding processes to include documenting and creating your own video tutorials.

What do you dislike about Highlevel?

The only downside is that you have to decide how you are going to use the platform. What I mean is to grow your agency or use it as a service tool.

What problems is Highlevel solving and how is that benefiting you?

The phone and email integration was a highlight for us. We were trying to work with Twilio but seemed that the integration was on us now we have a fully integrated dialer and we can resell this feature and create another profit line item.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
Paloma F. avatar
Paloma F.
Intern
Share
"Excellent. Considerate and In-context/Alignment with our goals"
What do you like best about Highlevel?

The most helpful thing about high-level is the support and customer service. Their availability and determination to problem solving is excellent.

What do you dislike about Highlevel?

What I dislike about high-level is Nothing, yet.

What problems is Highlevel solving and how is that benefiting you?

Allows all functions necessary for running a marketing agency in one platform, and then allows you to seel the same automated services.

Small Business (50 or fewer emp.)
Jan 28, 2023
 Source
Overall Rating:
5.0
JZ
Jeff Z.
Digital Marketing Specialist & Business Coach
Share
"The Most Powerful Marketing Platform Period!"
What do you like best about Highlevel?

With all of the marketing tools one would need to market any business under one hood...with the ease of useability Highlevel has...any business owner can leverage Highlevel to grow their business! I have built some great automations and workflows for my business!

What do you dislike about Highlevel?

I have found nothing which I dislike about Highlevel so far, but I can see that it could be a little bit overwhelming to someone who is not used to working with this type of platform but the support is amazing!

What problems is Highlevel solving and how is that benefiting you?

Highlevel is a fantastic time-saving machine! By using the automations that are available in Highlevel you can achieve some of the most amazing time saving workflows!

Small Business (50 or fewer emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
KM
Kat M.
Founder
Share
"Best experience yet"
What do you like best about Highlevel?

Love the customer service, and access to information. Written, video, and it's not hard to get to a live person via live chat or zoom.

What do you dislike about Highlevel?

The University and the resources - the information is there, but the organization is a bit confusing and can be challenging, especially if you're not familiar with the platform.

What problems is Highlevel solving and how is that benefiting you?

I'm thrilled to have options to offer my clients that makes their lives easier.

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
DB
Dan B.
Owner
Share
"Andrina Susan was brilliant.Speaking with her really helped me feel more confident. What a star!"
What do you like best about Highlevel?

All the options and the simplicity. Support team.

What do you dislike about Highlevel?

Nothing yet. I signed up today. Excited to get started.

What problems is Highlevel solving and how is that benefiting you?

CRM and implementaton.

Small Business (50 or fewer emp.)
Jan 06, 2023
 Source
Overall Rating:
5.0
DV
Daniel V.
Owner & Founder
Share
"Elizabeth Serball Was Amazing!"
What do you like best about Highlevel?

The people, the culture and the software.

What do you dislike about Highlevel?

I think there database loading time is a little sluggish but other than that, all good so far!

What problems is Highlevel solving and how is that benefiting you?

I needed something to streamline my buisnesses and finding that I could operate my own agency on this software is a game changer.

Small Business (50 or fewer emp.)
Dec 22, 2022
 Source
Overall Rating:
5.0
SG
Suzanne G.
Web Developer And Tech Specialist
Share
"GHL Zoom Call Support"
What do you like best about Highlevel?

I loved how GHL have their dedicated zoom for clients who have questions, it definitely solves the problem faster!

What do you dislike about Highlevel?

Waiting in queue on chat support and they take time to respond. but I understand GHL have a lot of clients

What problems is Highlevel solving and how is that benefiting you?

White Labeling our agency account.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
NS
Nat S.
Head Tech
Share
"Jacque is really helpful with my issues! Kudos to her and the team!"
What do you like best about Highlevel?

Up straight solution to my issues. They were able to answer alll my questions

What do you dislike about Highlevel?

None. I am very satisfied with the support I got

What problems is Highlevel solving and how is that benefiting you?

It's connecting one of the pages to the social planner. All working now

Small Business (50 or fewer emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AM
Aaron M.
New Business Consultant
Share
"Great services"
What do you like best about Highlevel?

Very prompt resolution once I was answered. The success Advisor was fast and explainitory.

What do you dislike about Highlevel?

The wait time was over 3 hours total from phone call to zoom call before I finally reached someone.

What problems is Highlevel solving and how is that benefiting you?

The mixing of two different accounts that should be unrelated by third party user.

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