HubSpot Sales Hub Reviews & Product Details

The system is easy to navigate, easy to share info or assign tasks to colleagues and keep a record of correspondence relating to deals. I can access the system from my ipad and phone when out and about just as easily as on my pc at work. We found it was very straightforward and painless to import multiple contacts and companies from previous system. If there is something you are unsure of, there are numerous videos to check or can access the academy section.

I previously used Pipedrive and you could add a new company, contact, deal etc from any part of the system. With hubspot I can only add a new company by navigating to the specific page that permits it.

Having activity of sales reps visible all in one place, rarher than dispersed. With e-mail tracking built in we are now aware of which messages are being read. Ability to call direct from hubspot prevents duplication of making a call then typing up notes, can be done concurrently.

I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.

What I dislike about HubSpot Sales Hub is that occasionally it experiences downtimes and doesn't update information appropriately. This can be a bit frustrating when relying on real-time data for sales activities.

Having all the information available, real time.

HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!

The only drawback of HubSpot is the weird way it integrates with Gmail. It does look up Gmail automatically, but to manage conversations properly, you have to install an addon - which is rather annoying. Also, if the Client writes you an email, it does not get to HubSpot until you manually make it there. All future messages in the thread will get to HubSpot automatically, even if you do not have the addon... I would definitely like to have more automation there.

I have all records in one place, I can see what my colleagues doing, and they see what I am doing. I can easily send messages to Clients, using very comfortable accelerators - like snippets and templates. I can also track my pipeline in a very comfortable way.

Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.

That you can only enter an email address once. There needs to be a dropdown box you can select for when contacts share the same email address which is common in industry and retail. EG [email protected] or [email protected]

miscommunications

Lightning fast navigation leads to me breezing through my daily tasks. No bloated UIX or infrastructure to hold me back. It's easy for me to train my team on and apply to every aspect of our sales hub.

That these tools where not available to me in previous sales roles.

Sales Hub connects all platforms of our sales and marketing machine into a cohesive environment offering high visibility to our sales process.

provides a centralized hub for all our Revenue and customer success departments activities , its very user-friendly interface , and my favourite part at all times is the powerful analytics tools and the automation.

I wish if the data extraction is more user friendly , sometimes i feel its impossible to extract the details data based on some fields

Before HupSpot we were using a different CRM and it was just hell , as a sales manager I truly strugeled with the following and implementing Hubspot was the best decision we made : 1.Managing leads effectively and keeping them organized was a significant challenge. Without a centralized system, leads were easily lost or overlooked. HubSpot's provides a unified platform for lead management, ensuring that all leads are systematically organized, tracked, and easily accessible. This has eliminated the risk of overlooking potential opportunities and enhanced our ability to nurture leads effectively. 2.Maintaining consistent and meaningful communication with leads and clients was a struggle. Our team lacked a streamlined approach to engage prospects at various stages of the sales funnel. With HubSpot, we can automate personalized communication through email sequences and workflows. This has not only saved time but has also improved the overall quality and relevance of our interactions, leading to better engagement and stronger connections with leads. 3.Lack of comprehensive analytics and insights made it challenging to make informed decisions. We needed a solution that could provide real-time data on sales performance. HubSpot's powerful analytics tools offer detailed insights into sales metrics, customer interactions, and deal progression. This data-driven approach enables us to identify trends, optimize our sales strategy, and make informed decisions that directly impact our success. 4.Our team spent too much time on manual and repetitive tasks, reducing overall productivity and efficiency. HubSpot's automation capabilities have been a game-changer. By automating routine tasks such as follow-up emails, data entry, and lead nurturing, our team can focus more on high-value activities, significantly increasing productivity and allowing us to allocate time strategically

Specific stored information, easy to find, and search for contacts.

The cost as well as the annual contracts.

Storing data

Very easy to track all of my current opporunites and oingoing prospecting on a daily basis. I like that it integrates well with gmail for email tracking. I use this tool every day.

No current issues with anything on the HubSpot platform.

All of the features that I use with Hubspot on a daily basis are: email cadence sequcing for propsecting and business generation, CRM tools to track deals and sales engagement monitoring. It helps me connect closer wiht my sales manager and close more deals, faster.

The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details accross each of those attributes is very simple and seamless, alsmost any experienced sales peron can use it natively without even being trained. I personally can't live without it during my working hours. I use iit alsmost every day. We were previously using Pipedrive and decided to move to Hubspot because of the diversity of features that completely fit our business. The integration using the Hubspot Pipedrive plugin took some time but in general Hubspot did a good job and continously enhancing the plugin. Support is always there and there is plenty of mateiral online.

The interface needs uplifting in terms of colors and display which isn't a big deal afterall for such a transactional and operational solution.

Lead capturing and management. Daily task and follow up management. Revenue reporting and stats. Automation between departments (Marketing, Sales, Customer Success, Ticketing)

The ease of use. I really apprecaite that my Sales Team has a good grasp of the tool and an eagerness to work with me in getting campaigns out.

Not crazy about how often it asks me to sign in.

It has really helped improve our email open rates. Contacts are much more receptive to these than regular HubSpot emails.

1. Organizing and managing contact in one location. 2. It helps for getting insight for your emails, when people clicking on your links, all kind of tracking. 3. Support for hubspot and non-hubspot forms. (non-hubspot forms are quite useful when we integrate with website builder tools like webflow or wordpress). 4. Workflow automation - Reduce repetative task by creating and automated workflows. 5. Anlytics - Get insights for sales analytics abut website performance, number of pages visited etc. 6. Support for creating user defined fields that can be use with non-hubspot forms. 7. Workflows are easy to implement. 8. 24x7 customer support, queries answered in real quick, and also we can share questions in discussion forums.

I am using hubspot since last 8 months and I encounter one flaws in it. Customization for Hubspot forms are limited, like styling hubspot forms inside a website builder tool is complex, so we need to go with non-hubspot forms.

I am using a tool for website builder and I need to capture user details who are visiting my website, so I use hubspot for that. We also capture details like demo contact forms, bootcamp details registration etc, for that we are using hubspot forms.

Without a doubt, HubSpot's capabilities makes it one of the best marketing platforms out there, and arguably the best for inbound marketing.

At times , fails to track the inbound activities

Educational business Sales and Marketing

Great that it has Sequences, will advocate in my next role.

N/A. I have no complaints. Very cool CRM

I used the email features alot and took advantage of tracking ability to call the contact when I saw them click on the email thread.

i like the tasks feature - very helpful.

would like it to map locations of each business so i can cold call in person as well

helping me manage who to call and when

The integration with hubspot is AMAZING! this has streamlined so many of our processes and give me the ability to lightlen my data entry load

When information is pulled into Hubspot is seems that sometime data is missing,

Time .. Hubspot gives me my time back to focus on other projects

It's great with the sales integration to properly monitor emails and other activities pertaining to sales conversions. And it has AI automation that enriches your data automatically with just a website URL of the company you're encoding to the CRM.

I really cannot use it for sourcing new leads

It gives such an ease of use when it comes to overall sales activity tracking

HubSpot provides a suite of tools for marketing, sales, and customer service. Users appreciate the convenience of having all these functions integrated into a single platform.

While many users appreciate the user-friendly interface, others have mentioned that there could be a learning curve, especially for those who are new to CRM and sales automation tools.

Seamless integration with marketing and other departments ensures a coordinated and integrated approach to customer engagement.

Ease of Use free to use for the BASIC pacakge Customer Support is there 24/7

webpage crm which can be frustrating everytime you cahnge small detail the whole webpage changes

collecting leads from multiple tools and orgainze them

So simple to use! It automatically builds sequencing steps and with the chrome extension and app it notifies you of email opens etc

So far I have not found anything about it that I dont like, everything can be customised to suit and is easy to use

Everything in one place from a CRM to outreach and marketing. It is all in one place, easy to use across multiple offices across the UK

User friendly Dash board ,Frequency of Use, Number of Features,Ease of Integration

Nothing every thing works very perfectly

Hubsspot give a clear vision about sales pridiction