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Simply CRM
The CRM you will actually use.
4.5
(41)
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Simply CRM Reviews & Product Details

Simply CRM Overview
What is Simply CRM?

Simply CRM is a customer relationship management platform designed to streamline and automate sales, marketing, and customer service processes for businesses of all sizes. It offers a comprehensive suite of tools including contact management, sales pipeline tracking, task and project management, and analytics, aimed at enhancing customer interactions and improving business outcomes.

Company Simply CRM
Year founded 2018
Company size 11-50 employees
Headquarters Copenhagen, Denmark
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Simply CRM Categories on Findstack
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What Simply CRM is best for?
How does Simply CRM compare to Act!?
What are the pros and cons of Simply CRM?
Simply CRM Product Details
Capabilities
API
Segment
Small Business
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Chat, Email/Help Desk, Knowledge Base
Training Documentation
Languages English
Simply CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Simply CRM Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 25, 2024
Simply CRM Logo
41 Simply CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Apr 04, 2022
 Source
Overall Rating:
4.5
Daniel F. avatar
Daniel F.
Product Designer
Share
"Flexible and complete suite"
What do you like best about Simply CRM?

A cool software tool to align all your daily routine tasks and some exceptions as well. You can use Simply as a Call centre tool too. We believe it is a cool way to integrate all needed plugins and third party essentials.

What do you dislike about Simply CRM?

Not sure about enterprise-level needs, but for small and mid-scale businesses, it works just superb. We've been testing Simply for a while and all we can say is A good to go and move on software.

What problems is Simply CRM solving and how is that benefiting you?

We are using the Simply tool for the past many days and it's working great. We've seen many updates since we've subscribed to it and we see something new in every update. We hope to see the ongoing automation in a more refined way.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
4.5
Vaibhav P. avatar
Vaibhav P.
Freelance Projects
Share
"Easy to use CRM for Small business owners"
What do you like best about Simply CRM?

Simply CRM is a great system for managing your client information, accounts, and marketing activities. Their software can manage your leads and customers easily with the best reporting options.

What do you dislike about Simply CRM?

The dashboard is simple but not so friendly to use. The help documentation is not up to the mark, and if we face any technical issues, then it is difficult to resolve them by reading the help documentation.

What problems is Simply CRM solving and how is that benefiting you?

Keeping track of leads and clients is a difficult task. If you are into marketing and not keeping track of your leads, then you are not on the right track. Simply helped us achieve all that.

Enterprise (> 1000 emp.)
Oct 06, 2021
 Source
Overall Rating:
4.5
AG
Ashutosh G.
Data Analyst
Share
"Its one of the best management tool"
What do you like best about Simply CRM?

The best part about Simply CRM is its user-friendliness and ease to use. It was easy to integrate with our existing systems and have been working efficiently,

What do you dislike about Simply CRM?

Till now we have not faced any major concerns.

What problems is Simply CRM solving and how is that benefiting you?

Simply CRM enabled our organization in better lead generations and an enhanced customer experience. The project management has become so easy with it, we are able to keep an eye on all milestones and identify any bottlenecks beforehand.

Small Business (50 or fewer emp.)
Feb 22, 2021
 Source
Overall Rating:
4.5
Debleena D. avatar
Debleena D.
Product Specialist
Share
"Business Processes Simplified and Easy to Connect"
What do you like best about Simply CRM?

The main thing of Simply that attracts more to us is its simple structure, cool dashboard and enhanced customer support. They have 100% efficient and working pipeline management system which further makes it premium for all. All features work without any error and there is a large scaling capability too that again makes it competitive in the segment.

What do you dislike about Simply CRM?

We think if it could become a bit more intuitive pricing management for a fixed term basis instead of per user per month because it will help companies to scale the same.

What problems is Simply CRM solving and how is that benefiting you?

The customer connection became easier and we don;t have to keep their meeting records in sheet or anything that increases the overhead. It's all smooth and synchronize for every process whether it's sales, account, development or anything that comes under business radar.

Small Business (50 or fewer emp.)
Jan 06, 2021
 Source
Overall Rating:
4.5
Matthew B. avatar
Matthew B.
Sales Specialist
Share
"Simply is a tool that works"
What do you like best about Simply CRM?

Our list of preferences is huge. We believe Simply has helped in targeting the right customers and hence the funnel establishment. We are interested in this tool because it allows us to integrate our sales data via email database and further filters it for the optimum results. We have integrated Google's APIs, Microsoft's outlook and more.

What do you dislike about Simply CRM?

One should not dislike any tool as long as its profitable and easy to manage. You can have different thoughts on pricing and other reliability issue but so far we have nothing to complain about.

What problems is Simply CRM solving and how is that benefiting you?

Our sales team has got its advantage in lead synchronization and re-targeting for the conversion. Our client base is not specific to any industry so its further easy to create a DB for the sales uses. The appointments and client meetings have never been that easier. In all, it has resolved many problems for us.

Small Business (50 or fewer emp.)
Nov 10, 2020
 Source
Overall Rating:
4.5
Joe W. avatar
Joe W.
Quality Engineer
Share
"Cool platform to work with"
What do you like best about Simply CRM?

Exceptional thing about Simply tool is they offer the best in class integration opportunities whether it's email platforms or outer communication. You can interact and store a log in the event section and can avail and catch the forthcoming meetings on the new Dashboard. The cool accessing of records can lead its way and keep it ahead of the popular population.

What do you dislike about Simply CRM?

Disliking any tool is one of the easiest things in this fast changing IT world. When you come across Simply, you find the good opportunity to tackle the business more conveniently and efficiently.

What problems is Simply CRM solving and how is that benefiting you?

The client connection have become more easier with Simply. The lead management and re-connection have been an integral part in our business processes. We do IT dealing with offshore in house clients and Simply helps us achieve our goals via scheduling and enhanced participation.

Small Business (50 or fewer emp.)
Sep 03, 2020
 Source
Overall Rating:
4.5
Hanwey S. avatar
Hanwey S.
Marketing Manager
Share
"Low cost hassle free and effective tool"
What do you like best about Simply CRM?

We are in the promotional product service niche and we need to keep track record for all our purchases and clientele so that we can reach back to them and share our insights. Simply made an arrangement through contact database and we linked Simply CRM with lead pages too. We were always looking for a software program that can not only handle the customers' contact whilst managing and organizing the same for the re-purpose. Overall we can suggest it as a handy tool for small to mid tier business professionals/owners.

What do you dislike about Simply CRM?

Initially we thought mobile browsing or accessing through app is not available in this tool but later in their fresh version it was there. We are now on the same page for the features and functionality etc.

What problems is Simply CRM solving and how is that benefiting you?

Client database and record accessing made easy with Simply tool.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
4.5
Victoria S. avatar
Victoria S.
Business Analyst
Share
"Simply has simplified our business operations"
What do you like best about Simply CRM?

The favorable scenario is it fits and meets all our business requirements and further customization via configuring the third party integrations. The simplicity of managing records and data processing by applying further CTAs like client or appointment/contact management, makes it more responsive and faster compared to other CRM tools. Our original goal was to simplify the record keeping and marketing with the same. For now, we are utilizing its full caliber to convert and generate customer’s engagement. The order of controls and top features are done quite in professional way and you can find them with an ease. The controls and layout are also way useful as compared to other platforms. Our goal is fulfilled through the top stack of quick job options and we've got'em managed simply superb. A superb manager, cool and efficient reasonable piece of software program that we have ever used. The section of some efficient task orientation such as order management, invoicing , ticketing, PMS, event management such as appointment with clients, integration with third party Application Programming Interfaces and more make it a handsome tool. We've used Simply for more than 9 months and it was a great experience to have it.

What do you dislike about Simply CRM?

Well, the disliking is an odd term rather we would say the slight twitches like 1. User-friendliness of the mobile app and 2. Customer portal interface could be more detailed though they have most of the visual assessment etc

What problems is Simply CRM solving and how is that benefiting you?

Contact tracing became easier for us and to locate the customer data for future communication.

Small Business (50 or fewer emp.)
Sep 17, 2019
 Source
Overall Rating:
4.5
Dr Manish B. avatar
Dr Manish B.
Manish Kumar Bansal, Md, Interventional Cardiologist
Share
"Truely fulfilling the purpose of a CRM"
What do you like best about Simply CRM?

It has got everything a successful CRM should have, also you will get additional features as well so in all, it’s a great going if you subscribe to it. You can really make it the way you want it to work.

What do you dislike about Simply CRM?

As far as the Simply negatives are concerned, we did not find any as there support is always on the go and you will get language support as well. In all, they have deep learning articles depository from where you can get a solution to each business query

What problems is Simply CRM solving and how is that benefiting you?

Customer support services are excellent and we have never ever experienced any downtime since we started using it.It solved our customer management concern and listed them in place in an organised way. So in all, it's win win for our company.

Small Business (50 or fewer emp.)
May 10, 2022
 Source
Overall Rating:
4.0
SB
Sergio B.
Telemarketer
Share
"Establish better results for your sales with Simply CRM."
What do you like best about Simply CRM?

This service provides us with excellent activities for sales since it is a very capable system to personalize and manage marketing tasks and clients since it offers us functions such as the creation of email campaigns, web forms, calendar system, storage of documents, integration with social networks and integration of internal chat, this leads to increased sales because it allows us to improve marketing campaigns, it also has a very adequate cost that allows you to use this service more frequently and without any problem.

What do you dislike about Simply CRM?

This application has a problem with the interface since its connectivity through the browser is usually a bit slow, which is very outdated, which I hope can add more speed and can be used a little better. More colorful because the design it contains is very boring and makes the board look unstructured.

What problems is Simply CRM solving and how is that benefiting you?

We use this service to obtain visibility of our potential clients, be it from calls, emails, repetitive tasks and the history of client conversations, this allows us to define our workflow to automate our dealings with clients, we also use it as technical support to solve any problem or doubt since the support is active 24 hours a day and always responds immediately and solves everything quickly and safely.

Mid Market (51-1000 emp.)
Nov 18, 2021
 Source
Overall Rating:
4.0
Pratik H. avatar
Pratik H.
Senior Executive
Share
"Amazing, Simple and Cost effective."
What do you like best about Simply CRM?

Simply CRM is an easy solution, Cost-effective and excellent service for client databases, and perfect for sales activities with all the fantastic features.

What do you dislike about Simply CRM?

It is just amazing, Makes day to day life easy, According to me everything is up to the mark.

What problems is Simply CRM solving and how is that benefiting you?

As sending and receiving many emails, It is the best CRM solution to manage all the data required.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
4.0
John P. avatar
John P.
President At Pereless Software
Share
"Excellent performance with premium features"
What do you like best about Simply CRM?

This CRM is amazing, really helped us streamline our customers and manage business processes. We are very happy with their dashboard as we can find each and every feature onboard which is important for any customer database. You can do a lot with this as it comes for a free trial and you can assess it further. They have a superb dashboard with all options a successful CRM must-have. But yes, I feel they should offer some interactive layout meaning when you hover the mouse to any specific feature/option such as user management, or project section, it should pop out the text, etc so that it can look more classy and readable, not necessary though. My overall experience is great with Simply. I appreciate the Simply team members for their hard work and efforts to make it the easiest, simple, affordable and complete altogether.

What do you dislike about Simply CRM?

I really love their user interface, nice end-user experience. The marketing automation and lead management are providing additional pace to it.

What problems is Simply CRM solving and how is that benefiting you?

The best part of choosing Simply is in its actual simplicity of managing the customer data and connecting with them through automation. The APIs, email marketing integrations, event collabortaion through Google calendar makes it handy and thorough. There are so many features which are connecting the dots to reach the business objectives.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
3.5
JC
Jacqueline C.
Marketing/Sales
Share
"It's only ok..."
What do you like best about Simply CRM?

I like the fact that I can manage all my users and accounts. Everything is in one place which is good. Honestly that's about it.

What do you dislike about Simply CRM?

I don't think the UX/UI is very friendly. It's also a bit slow to load for me and this is something my other coworkers have mentioned too..

What problems is Simply CRM solving and how is that benefiting you?

We have been using Simply CRM for the past couple weeks now, and we originally used it to help with our lead management. I think we are thinking of switching to a different solution.

Mid Market (51-1000 emp.)
Dec 30, 2021
 Source
Overall Rating:
3.5
Viorel V. avatar
Viorel V.
.Net Software Developer
Share
"Review for Simply CRM"
What do you like best about Simply CRM?

Simple UI/UX. Good charts. It's easy to use and much more straightforward like other CRM's (365).

What do you dislike about Simply CRM?

Not so popular. They are not used for large companies.

What problems is Simply CRM solving and how is that benefiting you?

Integrate with a small company. Manage employees. Create different analyses based on data.

Small Business (50 or fewer emp.)
Aug 21, 2021
 Source
Overall Rating:
3.5
Mohammed  L. avatar
Mohammed L.
Sales Specialist
Share
"SimplyCRM is your real partner, Great tool to grow &enhance your business performance simply& easyly"
What do you like best about Simply CRM?

* Unique and creative platform to boost perrformance for business * Make complex communication effective, easy & flexible * Minimize effort , reduce waste & improve process * Close day to day interaction and follow up with customer to gain their trust * Can be tied with many systems

What do you dislike about Simply CRM?

* The price is fair, but better prices for yearly plans will be a competitive advantage * It needs some customized features depends on type & size of the business that fits the need

What problems is Simply CRM solving and how is that benefiting you?

* No need for many employees for each department * Help in optimize and improve processes in sales, marketing , hr and many many more * Attrctive package and affordable price * Helps you solve financial and organizatioal problems * Communicate better with your team & stakeholders

Small Business (50 or fewer emp.)
Feb 14, 2022
 Source
Overall Rating:
3.0
AS
Abhay S.
Avp Operations
Share
"Ease of use, better layouts"
What do you like best about Simply CRM?

Cool, easy to use with better sorting feature for leads & visualization dashboards

What do you dislike about Simply CRM?

delayed customer support to resolve queries

What problems is Simply CRM solving and how is that benefiting you?

Campaign - quick and easy Data monitoring Lead flow analysis

Enterprise (> 1000 emp.)
Aug 23, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great way to secure and protect your data"
What do you like best about Simply CRM?

Software is easy to use and well laid out. It is a good program to help manage internal user accounts. Connection is fast and secure and is easy to navigate. Information is collected and stored centrally which helps minimize data loss. I found the structure and layout helpful , with little training time needed to use it fully

What do you dislike about Simply CRM?

Costs are a little high, so would better suit larger businesses with a regular stable income, the smaller business should look into costs before committing. Integration was a little complex but once it is set up, its easy to use

What problems is Simply CRM solving and how is that benefiting you?

Simple CRM helps store and organize client and customer data from different projects in an easy-to-access storage system. allowing multiple people to access and use the data.

Enterprise (> 1000 emp.)
Mar 08, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Extensive CRM capabilities to server medium sized organization"
What do you like best about Simply CRM?

integration with other components in the ecosystem

What do you dislike about Simply CRM?

adminstration is not easy and require good efforts on training

What problems is Simply CRM solving and how is that benefiting you?

unified approach to access all customer data, increases efficiency

Mid Market (51-1000 emp.)
Jan 16, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"CRM"
What do you like best about Simply CRM?

Automate process and increase efficiency with AI-powered chatbots, eKYC, BPM tools, predictive analytics and other solutions.

What do you dislike about Simply CRM?

Nothing as of such. overall ok. needs more focus on customer requirement

What problems is Simply CRM solving and how is that benefiting you?

imple CRM software is designed specifically for small businesses B2B. It includes everything you need to effectively manage your sales and marketing.

Small Business (50 or fewer emp.)
Jul 29, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simply CRM is an easy to use interface"
What do you like best about Simply CRM?

This software provides a place where our business can store customer data and contact information, track customer interactions, and analyze this information to share with colleagues. Simply CRM is an essential service that helps us organize our business strategy.

What do you dislike about Simply CRM?

It was not straightforward to learn how to automate processes in Simply CRM.

What problems is Simply CRM solving and how is that benefiting you?

We are organizing contacts, from advisors to paying customers and managing these interactions to provide adequate customer support and maintain relationships.