Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
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Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love how simple it is for me to author content on the platform.
Sometimes it is frustrating to my content authors with just how long the media library takes to open.
We solve managing a lot of content authors on the same platform, while being able to assist with troubleshooting.
Creating personalized experiences across digital channels
Price is expensive and performance is sometimes slow
1:1 personalized experiences
As a new user to sitecore (content author) it is nice to have many online sources for video tutorials and web documentation for implementing projects.
Not so much a dislike, but a wishing there was more information (that I can find), maybe haven't located it yet surrounding implementing personalization in 2019.
Publishing photos and other content in one media library but using in several places on the site.
Sitecore is a very extensible platform - they either have out of the box integrations with most of the major platforms or you can easily build your own.
You have to implement carefully - very powerful platform and potentially to break things if you dont know what you are doing.
We implement for customers to help them tie together various systems and meet their CMS & analytics needs.
I like the componentization aspect of Sitecore. It's interesting to me as a developer but I started out as a Web Production employee just making content updates. I think Sitecore is very user friendly - especially if devs understand how to develop for the Experience Editor!
I found the setup for upgrade to Sitecore 9.0 pretty crazy compared to the previous installations - way too many manual updates for pre-requisites etc - I'm taking the 9.0 dev course right now and finally made it through the installation process - there should be a cert just for that step!
I'm a dev - we always focus on Content Authors - componentizing pages and making things easy for them to edit in the Exp Editor
Love the contents and speaker panels who share their expertise in marketing experience as well as meeting many people from various companies in SEA Thanks keep it up!
started a litte bit late, around 15 mins delay. otherwise generally okay.
It is uplifting to hear from the experts in hearing what customers need and have to say!
Content personalisation and how a persona-driven experience can be delivered to site audience
The too lengthy process to define workflows
personalisation of user experience
Sitecore continues to be the market leader by constantly upgrading its product, docs, features, customer experience and stays well ahead of the customer needs.
Constantly evolving platform and the need to stay updated.
Upgrading to latest Sitecore versions and the express migration tool offers a great flexibility in upgrading faster.
Sitecore offers a wide variety of features that enable you to tailor the way that your customers experience your website, based on unique attribute of the prospect. This is great as you can tailor their experience to be more relevant for them! With Sitecore, you will benefit from enhanced performance, security and one unexpected aspect was the amazing community behind the product. There are a vast amount of resources and experts who are experienced who can assist you. There are an abundance of courses and user groups that you can join and learn from. Great community backing a great product!
There is very little to dislike other than the initial learning curve when you first start working with the platform. However, this is overcome quite quickly.
Sitecore enables you to be more relevant at every interaction on your site. Bettering your customers experience.
Sitecore is the best CMS platform I've ever used. The structure, variety of templates, approval process, publishing time are all excellent. When teaching sitecore to new users, we often get feedback of ease of use and structure.
Sometimes the product can queue for a bit for non-admin users, but it has helped a lot since we cleaned out our Media Library. Sitecore also times out quicker than I'd like.
Sitecore helps us to create an excellent web experience for our customers.
I'm not a pro at building websites, but Sitecore makes it easy for me to do so!
There's nothing I dislike about the software -- I'll say it times out after a little while so you must save your work often.
We're creating content digitally in an agile manner. We're responsive to changes in our industry, faster, thanks to the ease of use from Sitecore.
Integration capabilities with other platforms
Changes to the Licencing model - aggressive sales
Performance
Good UI Easy for customization Excellent Analytics/Tracking
Hard to setup/deploy License Cost is a bit high
Digital Transformation. I have utilized Content Management, Analytics, Personalization
Sitecore is easy to use for content management, images, file attachments, and displaying different components. The Experience Editor is helpful to visualize the look and feel.
Sometimes there is slowness when using the Content Editor. Occasionally there are error messages that can be difficult to get past.
The intranet has been well received.
Marketing Platform and Cortex. Content Management is always my favorite
Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain.
Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness