SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's effortless and intuitive to use, I used it to complete a task of my thesis, and the results helped me out a lot.
Probably the cost would be the only issue, but it's understandable, I think it's worth it at the end of the day
I used this for my thesis to evaluate the performance of an app I created, and I realized it was so easy to assess the responses I got
Survey tool features that provide analytics capabilities to slice and dice for deeper insights
Commercials looks little on a higher side on comparison with the other tools in the market
1. NPS Survey 2. Consumer research survey 3. Qualitative study
getting surveys from users and overall statics
Excepting more features in properties...
What problems are you solving with SurveySparrow? What benefits have you realized?
Easiness of the application and UI/UX of the complete application
More options can be added to create different kinds of surveys
I have created surveys and quizzes for my clients using Survey Sparrow
I love the great and simple user experience that survey sparrow provides. It has almost every possible feature too.
I don't have anything to dislike for now.
It's helpful for me to create customer surveys and validate hypotheses. I am using this for user research and quantitative research.
The interface is easy and intuitive. Doesn't take a lot of time to learn. The results were nearly updated in an Excel sheet.
The familiarity among my crowd is low. Also, being a paid tool would probably mean low adoption rate among students.
Forms are interactive and more beautiful, unlike Google forms. So I was able to send out a survey link which surprisingly a lot of people followed through to the end
I love that you can automatically link the survey to a google sheet and it will also notify me and anyone i choose of a new review.
Not much to dislike, other than the other softwares I've been using to accomplish reviews will not allow me to copy and paste the entire review form.
I am getting client feedback and ultimately planning to use the statistics from the reviews for marketing materials AND to also make business decisions based on client needs.
The user experience is incredible, very intuitive, smooth, and sleek.
The pricing can be pretty steep but I can imagine that there are use cases that justify the cost.
I was trying to survey customer satisfaction and managed to do this fast.
The ability for deep customization and complex design changes.
Some of the integrations with Slack and Google Sheets haven't been as seamless and reliable as we would like.
We have multiple use cases from internal surveys to client-facing feedback and website email captures.
Ux is easy to understand, the auto-population of recommended questions is really good
I was looking for more question-type options for ranking questions.
Peer Review for my business
Effective and Efficient. Time-saving. Easy to use and set up surveys.
I do not have any problem using it. Using survey sparrow is excellent.
Timesaving and efficient. Easy to use.
SME offerings accross domains like NPS, CSAT. Inbuilt mailing facility.
When expensive. Should have an custome made option as well irrespective of Ticket value.
NPS automation
The fact that it is so simple to create amazing surveys. They offer precisely what I was looking for. Love their UI and the fact how easy it is to collect the data that I'm looking for. Theor pricing isn't that expensive as well.
One has to spend some time in order to know the functions of this tool. It can be a bit challenging at times to navigate everything.
I work as a customer success executive at a startup. At times I would need to gather some data/information about our product from our customers, and that is when I use survey sparrow, which I feel is very convenient for me.
Survey Sparrow is very intuitive to use. Almost no learning curve. The basic layout is very attractive and integrated seamlessly with my website. Very easy. Great experience.
I wish I could pay monthly instead of three months at a time.
The forms and form apps associated with my website weren't robust enough for my survey needs. Survey Sparrow let me ask questions exactly as I wished, and the user experience for my visitors was excellent.
The product was super easy to use developed beautiful reports and overall gave a great user experience when they were completing the service.
I felt the repetition was not as customisable as survey monkey
We used it for our shorter surveys and showing our teams to focus more on our larger surveys. The ability for this to make surveys and reports easily is amazing