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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
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What Bullhorn ATS & CRM is best for?
How does Bullhorn ATS & CRM compare to Act!?
What are the pros and cons of Bullhorn ATS & CRM?
Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
May 21, 2018
 Source
Overall Rating:
5.0
RH
Richard H.
Technical Recruiter
Share
"Excellent Tool"
What do you like best about Bullhorn ATS & CRM?

Bullhorn provides a single database to maintain all candidates from various backgrounds and industries.

What do you dislike about Bullhorn ATS & CRM?

I wish there was a way to filter candidates based on amount of experience.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn provides a great way to build a database of candidates to facilitate simple sourcing.

Mid Market (51-1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
JM
Jocelyn M.
Technical Recruiter
Share
"One of the Best ATS I've Used"
What do you like best about Bullhorn ATS & CRM?

Very easy to use, easy to customize as well based on needs.

What do you dislike about Bullhorn ATS & CRM?

Sometimes it feels like there are too many ways to do the same thing.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Collect profiles of candidates in a go to database.

Enterprise (> 1000 emp.)
Apr 19, 2018
 Source
Overall Rating:
5.0
Lauren S. avatar
Lauren S.
Staffing Manager
Share
"Bullhorn Review "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is extremely user friendly. I like how you can pin multiple tabs on the side and go back to them easily.

What do you dislike about Bullhorn ATS & CRM?

I have honestly used multiple applicant tracking systems, but bullhorn is by far my favorite. I can’t really think of anything I would like to change.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn provides my company with an easy way to manage thousands of candidates

Enterprise (> 1000 emp.)
Mar 22, 2018
 Source
Overall Rating:
5.0
LM
Lindsey M.
Associate Financial Representative And Executive Assistant
Share
"Fantastic for Recruiting Solutions "
What do you like best about Bullhorn ATS & CRM?

The clean design, easy edit functions of candidate portals, and integration with contracting. You can also sync with your outlook calendar to assign appointments and tasks which is super helpful.

What do you dislike about Bullhorn ATS & CRM?

It takes some times for posted appointments to refresh. Most of the time this is when appointments are posted for the same day or in a certain frame of time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruiting candidate management. Workflow management for recruiting. Tasks/Calendar invites for multiple people regarding a single candidate.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
JA
Jeff A.
Director Of Sales Marketing
Share
"Well integrated CRM"
What do you like best about Bullhorn ATS & CRM?

I think the best part of Bullhorn CRM is the clean and easy to use interface.

What do you dislike about Bullhorn ATS & CRM?

Would like to see global search for all things on Bullhorn.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I use Bullhorn to track sales leads and contacts for staffing & recruiting company.

Mid Market (51-1000 emp.)
Mar 01, 2018
 Source
Overall Rating:
5.0
DP
Dejan P.
Recruiter
Share
"My Second Half"
What do you like best about Bullhorn ATS & CRM?

- it streamlines everything creating efficiency - reports feature allows you to compare your performance to others - mass emailing - tearsheets

What do you dislike about Bullhorn ATS & CRM?

I feel that the candidate search feature sometimes misses keywords in my boolean or does not spit out the best results

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Personally it has improved my workflow substantially especially since i came from a shop that had no tracking system and relied solely on emailing the submissions to account managers which obviously created a logistical nightmare resulting in employee disengagement, lower moral and infighting. Bullhorn took care of this because it has everything a shop needs to keep track of who is submitting to whom, which candidates are owned, who reached out first, who submitted when, what rate, etc... it really encapsulates all the features a recruiter needs to succeed versus internal and external competition.

Mid Market (51-1000 emp.)
Mar 01, 2018
 Source
Overall Rating:
5.0
IC
Isaac C.
Senior Technical Recruiter
Share
"One of the best ATS systems in the business !"
What do you like best about Bullhorn ATS & CRM?

The accessibility and ease of navigation. Being able to do multiple things at once is awesome and very helpful on the recruiting end. It saves time, and saving time saves money

What do you dislike about Bullhorn ATS & CRM?

It can be interrupted a lot. Not sure because of the updates constantly happening or what. Also, the mobile application lags sometimes.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking my candidates, running my reports and searching for new leads. Those benefits have helped me become more organized, make more placements and make more money ! Thank you BH !

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
5.0
Alyson S. avatar
Alyson S.
Recruiting Development Manager
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

I enjoy the ease of use for searching candidates.

What do you dislike about Bullhorn ATS & CRM?

I do not like the setup on how you can track a candidate. Way too many steps.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The ability to search and save candidates and resumes.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
5.0
TR
Todd R.
Senior Technical Recruiter
Share
"Bullhorn ATS Review"
What do you like best about Bullhorn ATS & CRM?

I love how user friendly this software is and the fact that there are minimal errors

What do you dislike about Bullhorn ATS & CRM?

I do not really have any dislikes so far in the 2 years I have used it

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

use it to keep a database of candidates

Small Business (50 or fewer emp.)
Oct 27, 2017
 Source
Overall Rating:
5.0
KG
Kristin G.
It Recruiter
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

Bullhorn helps us find candidates we have used in the past as well as new candidates in certain areas.

What do you dislike about Bullhorn ATS & CRM?

I cannot think of anything I dislike at this time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using it to keep track of our candidates with their information, also emailing them for jobs. We keep track of our jobs, placements and submissions with Bullhorn.

Small Business (50 or fewer emp.)
Oct 20, 2017
 Source
Overall Rating:
5.0
DK
Donald K.
Consultant / Technical Recruiter
Share
"The best in its space"
What do you like best about Bullhorn ATS & CRM?

Support team, flexibility, integration with other products and software, easily customizable

What do you dislike about Bullhorn ATS & CRM?

The user interface of the back office product.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

candidate/applicant management, on-boarding paperwork, sales crm

Small Business (50 or fewer emp.)
Oct 13, 2017
 Source
Overall Rating:
5.0
Derek R. avatar
Derek R.
Regional Account Manager
Share
"Fantastic, Superior ATS - Bullhorn is always moving forward"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is consistently making strides - I like using a product that does not settle. I really like the simplicity of creating a Task List and creating Tear Sheets. I use the Task List as a daily calendar of activities to be completed. I can easily refer to the Tear Sheets when recruiting for specific positions. I also like that it is web based and can be accessed from my phone when I am out of the office. The dashboards are especially useful as well.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn is a great tool. My only dislike is the way that recipients see an email when it is sent as a mass email. I believe it comes from a Bullhorn address, rather than own email.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Keeping activities for a variety of marketing and recruiting tasks. Staying organized is easy with Bullhorn. The benefit of greater organization is more efficiency. Also - managing the work flow of projects is especially beneficial. It solves the problem of team members knowing where where things are in the midst of a project. The dashboards also provide help to managing personal and team performance.

Small Business (50 or fewer emp.)
Oct 13, 2017
 Source
Overall Rating:
5.0
Matt B. avatar
Matt B.
Vice President Of Technology Services
Share
"The Best ATS on the Market!"
What do you like best about Bullhorn ATS & CRM?

Bullhorn allows for the automation of several key recruiting processes. The tools within the ATS allow recruiters to maintain great relationships with their candidates easily and effectively.

What do you dislike about Bullhorn ATS & CRM?

The reporting tools are rigid. If you want any customization for your reporting it's going to cost you design and hosting fees on top of your Bullhorn licenses.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Candidate relationship management, sourcing, back-office support, timesheets are all managed through Bullhorn for our firm. The automation has allowed us to minimize the time.

Small Business (50 or fewer emp.)
Aug 07, 2017
 Source
Overall Rating:
5.0
NL
Nina L.
Sourcing Specialist
Share
"Organized, efficient and easy to use! "
What do you like best about Bullhorn ATS & CRM?

You can easily incorporate Bullhorn into your every day work life for organization- whether it be to personally collect and sort candidates, or have a platform to track a job. You don't have to be very technical either, since it is easy to use. I personally like the tearsheet function for collecting candidates in one spot!

What do you dislike about Bullhorn ATS & CRM?

I disklike that the tabs can't be opened in individual windows. Even though you can have multiple tabs open in the single Bullhorn tab, I think visually I like it better when there can be multiple windows tabs. There was an error with parsing resumes directly from an email, but find that whenever there is an error they seems to fix it quickly and efficiently.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I think it keeps everyone organized and on-track to placing candidates when used daily.

Mid Market (51-1000 emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
Conor O. avatar
Conor O.
Mid Market Account Manager
Share
"Best Staffing and recruiting software I've seen "
What do you like best about Bullhorn ATS & CRM?

Organization is key. All of your contacts and companies are saved in customizable "favorites." Call lists can be easily created using the handy "tearsheet" feature too.

What do you dislike about Bullhorn ATS & CRM?

We use it in a sales capacity along with our recruiters. It is limited for sales professionals because Bullhorn CRM is the sales counterpart, so having to use staffing and recruiting software does compare to jamming a square peg on a round hole at times.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn solves the problem of forgetting past candidates that may fit a future job. Storing candidates files allows you to search key words when a new job needs to be filled, and a previous candidate that didn't get hired for a previous job might fit the bill, and bullhorn makes them readily accessible using a quick keyword search

Mid Market (51-1000 emp.)
Jul 11, 2017
 Source
Overall Rating:
5.0
SW
Sara W.
Lead Generation Marketing Manager
Share
"Great CRM for staffing"
What do you like best about Bullhorn ATS & CRM?

I like that it has the ability to keep your contacts and leads information securely and has an unlimited amount of database capability.

What do you dislike about Bullhorn ATS & CRM?

It can be difficult to track sourcing correctly since a lot of time it has to be manually entered. Integrations with other programs takes a little while.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using this system to keep all of our leads, contracts, assignments, etc streamlined and the benefits of having it is everyone can log in at anytime throughout the company to pull information.

Small Business (50 or fewer emp.)
Jul 05, 2017
 Source
Overall Rating:
5.0
JY
Jennifer Y.
Sr. Technical Recruiter Salesforce Specialist
Share
"Bullhorn Review "
What do you like best about Bullhorn ATS & CRM?

What I like best about Bullhorn is you are able to search for past candidates you have worked with. The program stores their contact info for easy access in the future. I also like you can also search for candidates using Boolean searches, their phone numbers and/or emails.

What do you dislike about Bullhorn ATS & CRM?

The only issues I have had with Bullhorn are more user error. You can search for candidates via email and if you have a space in the front of their email address it sometimes will not be able to locate the candidate.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are able to located strong tech talent for our clients within the database. We work with many candidates on a daily basis and some can get lost. Bullhorn makes it easy to track past candidates you have worked with.

Mid Market (51-1000 emp.)
Jun 29, 2017
 Source
Overall Rating:
5.0
AA
Ashley A.
Microsoft Dynamics Specialist.
Share
"7 years Bullhorn vetran!"
What do you like best about Bullhorn ATS & CRM?

Bullhorn allows a simple access to all sent and candidate profiles makes my job effortless.

What do you dislike about Bullhorn ATS & CRM?

Pulling data to sync could be more efficient.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Matching top tier talent wit our clients; I've made lots of placements using bullhorn.

Mid Market (51-1000 emp.)
Apr 13, 2017
 Source
Overall Rating:
5.0
Rebecca M. avatar
Rebecca M.
Associate Recruiter
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

I like how easy it is as a tool to use within the work place. Using it as an ATS has been both efficient and worthwhile long-term due to it's ability to track information and candidates. What this tool also does is track ownership within the tool and date and time stamps on emails sent from work addresses. This makes it easy to go back into the tool to find information from way back when.

What do you dislike about Bullhorn ATS & CRM?

Sometimes, the tool is delayed and will not load. I will have to restart it which is inconvenient when you are in the middle of adding a candidate or job to the tool. For example, when I am adding a candidate, it will not load as quickly as it should.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The business problems we are solving would be to have a unified system to input data. Our organization has offices around the world including India and around the US and so having one system for everything is most helpful and conducive.

Small Business (50 or fewer emp.)
Mar 15, 2017
 Source
Overall Rating:
5.0
AW
Allison W.
Partner
Share
"Jobscience has allowed us to take our recruiting to a whole new level of efficiency."
What do you like best about Bullhorn ATS & CRM?

The seamless integration with Salesforce workflows, responsive customer support, and ability to customize.

What do you dislike about Bullhorn ATS & CRM?

I wish that questions sets integrated with reports in a more functional manner. Because of this, we rarely use them.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We were trying to increase the ability for our recruiters to collaborate. Chatter has allowed seamless communication and sharing of insights about candidates. Leveraging Ebsta keeps our full history with a candidate in the contact record.