Chatter Reviews & Product Details

Salesforce Chatter makes a community of workers with shared interests in your organization. It permits any number of business activities to take put inside Chatter. The conceivable outcomes include creating support cases, passing on or upgrading sales leads, and indeed favoring financing for ventures. The Chatter data and records connect together with your other business systems in this manner making such operations as productive and error-free as conceivable.

Salesforce licenses cost more than $700 per client annually for the professional version. In case your commerce isn't using Salesforce as of now, this could be a hefty investment. Moreover, non-sales representatives likely don't have licenses for Salesforce, which might limit the benefits you pick up from starting to utilize Chatter for ventures.

Try it and you'll find out. If you have a big organization then you must consider this however it it's a start up then the purchase of this might come as hefty. But try the free trial and you can find out if it's helping your organization and benefits sales.

This has helped us reduce the use of emails, and test messages and keep personal messaging of work-related issues in-house and away from personal devices

There really isn't anything to dislike about chatter. It works

This has helped us reduce the use of emails, and test messages and keep personal messaging of work-related issues in-house and away from personal devices

It is a simple way to communicate things that needs to be fixed within salesforce. for example, i use it to let our operations know to apporve an opportunity to move it to closed won.

It can get lost in the shuffle sometimes and can be missed by the person you are trying to chatter. Does not happen often, but not always fun to double chatter

communicating about opportunities within salesforce. making sure people are aware of certain aspects

It is a real time social network for the company and provides an effective and efficient way of connecting employees together. The best thing is that the looks is very much familiar with famous social networking sites and customers and employees can connect and collaborate and to keep a track on productivity altogether.

There are still many things which can be evolved. It is lacking some features in comparison of other social networks in the market.

I used Chatter for connecting with other employees and customers. I have used its trail version. It has also free version only for collaborating features.

Chatter works well and allows me to network with my colleagues

I do not dislike anything about this product

Chatter allows me to easily communicate and see multiple posts from others

Chatter makes it easy for inter office conversations via instant messaging so I can keep the entire tam on task while on a call

It has a feel like the old yahoo messaging. I think it could use an updated user interface.

Its mostly about ease of conversation. Keeping the entire team appraised while on the phone with the client helps address issues as they come up

Easily and effectively communicate with other agents.

There is nothing that i dislike about chatter

Platform that you can use to easily and effectively communicate with other agents

Salesforce Chatter is a very efficient technological tool in the communication of the company, since it allows us to be in direct contact with employees, creating a profile for each of them, where you can define the activity that you perform in the company and its assignment of tasks, creating an intranet or company directory, for a platform between employees and customers keeping the progress of projects informed, employees can contact both people and documents to improve sales opportunities, and contribute to service or maintenance cases, marketing campaigns for projects, products, materials and tasks or motifications. It can also be linked to Facebook and LinkedIn, Chatter allows reports on progress of works and follow up on budgets and closing contracts.

Salesforce Chatter is a communication tool that provides security and confidence to the company, for its versatility to handle sales and develop marketing campaigns, only that it is free for a month and then, you must acquire a license or subscribe to a plan by paying a price according to your need, you must also have a server and be connected to the internet to use the application, you can use the application from any computer that has the application and you have the affiliation, it is a very useful tool for the company and you can use at any time to make modifications to important tasks or notifications.

Saresforce Chatter in a tool that has allowed the company to improve its sales processes on a platform that is customized for the project business. We have benefited from managing growth opportunities in the construction sector with the progress of important projects and of great relevance and prestige for the company, allowing us to understand and carry out actions on each contract of the company, also turning the project into ongoing opportunities For the growth of the personal brand of the company by closing more contracts in the planned lapses, Chatter is a tool that has allowed us to sell more intelligently and quickly important products, optimally preparing personnel to sell and understand their commercial activity with each project of the company, realizing a full and great potential of performance of concectivity and positioning to the maximum every day in the sales, to the sell the way you want by customizing the image with salesforce Chatter on the platform.

SF chatter is a simplest way of communication to a group or whole organisation, for me it’s very helpful as it gives me global updates on what’s happening around in the market and new development in my organisation

Some update are missing though it can be found when we login to SF account , still email updates are limited

Easy communication

Chatter is a great tool, that is enabling different teams within an organization to easily chat and keep an accurate log of all the communication between teams and past teams on key accounts.

Some of the communication isn't as urgent as it may seem, and it will log that information permanently. You want to make sure that your team knows to only include urgent/very important information, and the rest can be instant messaged, emailed, or texted.

Fast communication on key accounts, so that you are able to solve problems quicker and ensure great customer satisfaction, when time is a crucial factor.

Files sharing & Communication, getting updates on subscribed fields of salesforce objects.

not for video sharing only files sharing and team chatting

Files sharing between team members at huge size once.

I enjoy that Chatter allows the user, at a glance, to see EXACTLY what activity has happened, when it occurred, and who touched it last.

it can be a bit unwieldy when you get into the bigger projects. there is a "collapse" function that aids in that somewhat, but you lose that point-by-point visibility

Chatter makes it easy to check in with teams on the status of multiple projects at once. I manage a bunch of titles at once, and having that 'at-a-glance' control is a huge timesave

it helps me stay on top of my sales and questions ppl might have in salesforce for my business

there is not much i do not like about the system, it works as designed

people writing in for answers on clients or when my clients orders are processed

You can keep direct contact with team members without clogging your email. Easy to tag team members to bring their attention to a post. And easy to navigate no matter how tech savvy you are.

We have had some issues with it going down, it’s happens a couple times a week.

We are solving the communication barrier between management and entry level employees.

I like the "news feed" aspect to Chatter. When looking at specific contacts or opportunities it is helpful to have any/all notes stored in one common area. If I need to go back and look at a meeting I had with a prospect, all of my and my teams call notes are posted in Chatter.

One feature I would like to see is a notification system for Chatter threads. For example, if I have posted in the Chatter on an opportunity, and someone else posts Chatter to the same opp a week later, I would like a notification.

No problems with Chatter; it has been very convenient for my team and I to use. One note: we mainly use Salesforce Classic so I'm unsure of how Chatter performs within Lightning.

I like how you can always see when notes and comments are edited. It allows for appropriate compliance for CSM managers.

I haven't seen anything yet that I dislike.

No problems, just a much better way to mark accounts for appropriate follow ups.

Easy to share files and articles with users not in your organization.

I don't have a downside. It's a wonderful tool.

Sharing company-wide knowledge and information is a breeze with chatter.

What I loved best about Chatter was the ability to talk to anyone that I work with in the Salesforce universe from one spot. It is really easy to @ someone with a comment or a question. I also like how if someone @'s you, you get notifications in your email and in salesforce. It is impossible to miss if someone is trying to get your attention.

There isn't really anything I dislike about Chatter proper. The one thing that is annoying is that when you receive the email from the chatter system, you cannot get the whole picture. Attachments won't come through and you have to login to Salesforce. It is not always convenient to log in when email is so much easier on the go.

Collaboration comes to mind. Instead of finding time to chat on the phone or on a video conference, I like that chatter allows me to send whatever I want when I want and I know that the other person is going to see it and reply

the ability to chat with users without leaving Salesforce is Great. Have a discussion be associated with the contact or account is a bonus.

I wish it could be integrated with our email and Archive longer discussions into another location associated with the record

communication between teams about a contact, case, or object. on the object case, or contact

Chatter is an enterprise collaboration platform from Salesforce, a cloud-based customer relationship management (CRM) vendor. Chatter can be used as a company intranet or employee directory. ... Like Facebook and LinkedIn, Chatter allows users to manage their feeds and control how notifications are received.

we would be able to leverage that there is no dislikes in chatter.Very costly Hidden costs No concurrent licensing No industry specific evolved editions Only Cloud model, no on premise option For additional functionalities Appexchange is very costly ecosystem Most innovations are not relevant to traditional businesses Technically a lot of limitations on customizations

nothing