Papaya Global Reviews & Product Details

The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely. Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going.

I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly.

The response and the changes to our requirement is pretty good. I must say it's a stellar service. This will make our job easy.

Papaya Team understand the requirements and can implement payroll amid constantly changing regulations

No real negatives to pick out from the services received by Papaya.

The problem solving is at a god level. The team are very responsive.

Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team.

Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update.

Centralizing and uniformazing payroll process (as we operate in several countries)

A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform. The implementation and customer success team is always available and professionals and help with what is needed. Perfect for a company like us .

So far I am happy with the Papaya Global services .

One managemnet report in one single format . Swiching from manual report to automatice global report in 2 minutes .

The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff

How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating

Payslips and all the finances at one place and easy to download view store and perform all the operations

I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge. On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.

In all business dealings, we do have some hiccups though, but i don't want to highlight that. As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.

They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well. We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!

I like the fact that we have a go-to-person who follows us constanly and it feels like she is part of our team. It is a relyable service and it made hiring worldwide easy

We had a difficult time while they were going through an internal re-org. But this has been solved now and we are confident to stay with Papaya for many more years

We can hire globally without needing to think about compliance, finding local partners, or visa issues, as they provide support on all these topics. The payroll platform is very easy to use and payroll works in the same way for any location, which is a very good thing, if you are hiring all over the world.

Very quick to respond. Super compliant with global regulations. Knows exactly how to engage with in country partners. Easily approachable Reliable

Not much, they are always there to help.

Hire the best talent who are willing to work from their home country and not willing to move to UAE. It has significantly helped us to reduce costs by hiring staff from various geographies. Hire talent in the most compliant way. Smooth payroll for any specific country.

The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country. My team uses the platform every day.

I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives.

All in one place! Also the fact that can manage payroll as well as EOR

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally. Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal.

We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support. So overall we are happy and satisfied with the portal and the services.

Managing the payroll of different countries from just 1 place. It's really helping us and saving time.

The payroll tool is intuitive and pratical. The team is professional and responsive. In case of issues they always bring a solution in a good delay.

They could still make a few improvements to make the tool more practical for everyday use. But I know that papaya works closely with its customers to take account of their feedbacks.

Some questions about local regulations.

The fact we can manage our entire payroll process through a single point of contact, the SaaS platform which let's us examine and evaluate our workers in a glance, the BI platform which helps us uncover trends and insights based on our payroll.

Nothing in particular, we're very pleased!

Papaya has helped us take our company to the very next level by helping us automate our payroll processes. This maybe something lots are underestimating, but managing payroll with global/remote workers is a great pain, especially in todays world with greater regulation and the need to work with multiple vendors. It’s also completely unnecessary, as we learned when we began working with Papaya. Automation is not only easier and faster, it’s also better. We used to suffer from manual error issues, with Papaya these have been eliminated, and making changes to the terms of employment of a worker abroad is no longer an administrative nightmare and compliance risk. We highly recommend Papaya Global for any company who wants to manage its payroll though a single SaaS platform with no dependencies on manual work. They make it easy to switch and the benefits start paying off shortly.

Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback.

They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site.

The ability to hire remotely and various locations

Papaya Global allows to set up a minimal-intervention automated process for ongoing global HR management.

The website has a slightly longer onboarding than anticipated but Customer representatives make it easy al so going the extra mile for your voice to be heard with Product.

Papaya Global literally makes complex and legally-binding global HR management a no-brainer, allowing complete legal financial and HR governance of a global workforce.

The easily use in the platform with all the necessary data online with the availability of the team to support in a short time!

Improve the open invoices to one place instead of in each country

Hire external employees in locations without sites of our company

I really like the expertise of the payroll team

Invoices should be more detailed : worker ID, items

Uniformizing payroll process Decreasing interlucuter's number Centralizing payroll

First of- great service is a huge benefit and the platform is extremly friendly and easy to use. Everything is on point

have not yet faced any difficulties. will amend my review in the future if nessecary

Hiring in countries where I dont occupy entitiy

The Customer Success team is great to work with. They are quick to respond, answer all questions, and are very nice.

So far nothing! Everything has been great with Papaya.

Our international hiring has been a lot easier with Papaya Global.

I really enjoy the responsiveness & expertise of the local teams across the diverse locations we have. When having issues or last minute adjustments, the team & CSM are responsive and understanding.

The invoices could be more detailled or specific as in some case, we have trouble to link specific items to specific employees. The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update.

Centralizing the payroll & smoothing the process as it is uniforming it. We were able to construct our payroll process around Papaya's data input mask spreadsheet. And decreasing the number of interlocutors which ease the communication.

Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question.

The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet.

We don't always have the full knowledge of every locations we are operating, Papaya's helping us with that. Thanks to Papaya we can hire and process payroll for employees in several locations, including social declarations.