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Slack Logo
Slack
4.5
(28,674)
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Slack Reviews & Product Details

Slack Overview
What is Slack?

Slack is the top choice for teams to communicate. It provides a virtual workspace that helps teams maintain open communication in a business environment. With Slack, users can host voice and video calls with up to 15 participants and even screen share with a desktop app, empowering better user interaction. Slack also supports options for private and group sessions, and one of its best features is Slack Huddles–an informal meeting space that lets you directly talk to your channel where you can share screen side by side with your team. The platform integrates well with Dropbox, Google Drive, and Trello as well.

Company Salesforce
Year founded 1999
Company size 10,001+ employees
Headquarters San Francisco, California
Social Media
Managed by:
Axel Grubba
Founder
Slack Categories on Findstack
Ask Questions about Slack
What Slack is best for?
How does Slack compare to Helpfull?
What are the pros and cons of Slack?
Slack Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Slack Pros and Cons
Pros
  • Allows users to access handy productivity tools.
  • Offers app integrations and API access
  • Comes with extensive security.
  • Lets users collaborate file sharing and video meetings
  • API allows software developers to create custom integrations
Cons
  • No course creation
  • Limited engagement options
  • Notification frequency is too high
  • Screen sharing and drawing tools aren’t supported on mobile devices
Slack Features
API Access
Admin Controls
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
GIF Support
Group Chats
Integration with Third-Party Apps
Message History
Message Threads
Mobile Access
Multi-language Support
Real-time Messaging
Screen Sharing
Search Functionality
Single Sign-On (SSO)
Task Management Integration
Two-Factor Authentication (2FA)
User Mentions
User Presence Status
User Roles and Permissions
Video Calls
Voice Calls
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 04, 2024
Slack Logo
28,674 Slack Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
Will D. avatar
Will D.
Chief Marketing Officer
Share
"Integrated and Contextual workflows"
What do you like best about Slack?

The amount of out of the box integrations is fantastic. We have used it to created topical rooms for our customers and development team. The ability to get a message from the app or serverless functions when something needs the development teams attention is invaluable. It cuts down on our need to look in multiple places.

What do you dislike about Slack?

I wish it was a little cheaper in regard to bringing others into your workspace.

What problems is Slack solving and how is that benefiting you?

Grouping things into a feed that is related to a project, a client, etc. combined with integrations from apps it creates a searchable index of all of our activities. This can be invaulable sometimes when we are trying to understand things that might of been a year ago.

Small Business (50 or fewer emp.)
Dec 31, 2023
 Source
Overall Rating:
5.0
Ayode C. avatar
Ayode C.
Executive Assistant
Share
"BEST FOR ALL TIMES"
What do you like best about Slack?

Slack is a great tool for collaboration, simplicity is the best, easy to navigate and easy to create a window Quality are amazing

What do you dislike about Slack?

I like how the tool offers all my requirements

What problems is Slack solving and how is that benefiting you?

Slack is great for video conferencing

Small Business (50 or fewer emp.)
Dec 30, 2023
 Source
Overall Rating:
5.0
RT
Rodney T.
Key Account Manager
Share
"Slack: Optimal Tool for BIM & Live Chat"
What do you like best about Slack?

It is straightforward nowadays to conduct corporate meetings via Slack. I send and receive DMs from anywhere over the internet through my mobile application.

What do you dislike about Slack?

Now that it offers video conferencing capability, I have no issue left to complain about.

What problems is Slack solving and how is that benefiting you?

It eradicated email communication which was tedious and time consuming.

Mid Market (51-1000 emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
NO
Nuno O.
Founder
Share
"Efficient team communication!"
What do you like best about Slack?

Real-time collaboration, streamlined communication, easy to use and integrate.

What do you dislike about Slack?

Occasional message clutter and difficult in accessing past messages.

What problems is Slack solving and how is that benefiting you?

Slack solves communication bottlenecks, facilitating quick, organized team collaboration, enhancing productivity and project coordination.

Mid Market (51-1000 emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
JM
Josh M.
Founder
Share
"Slack: A great internal messaging system"
What do you like best about Slack?

Slack is a very simple messaging system that allows me to easily communicate internally with different employees. I use it all day.

What do you dislike about Slack?

I haven't found any issues with slack, it helps me communicate internally within my workplace and that's the primary function

What problems is Slack solving and how is that benefiting you?

Slack allows me and other employees in the business to easily communicate internally. It's a fast way to directly contact someone when you need to resolve something ASAP and on the spot. As opposed to creating a ticket on a CRM software which usally takes longer for a response, Slack is faster and easier.

Mid Market (51-1000 emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
KJ
Kendra J.
Projects Lead
Share
" Easy, Cohesive space for communication"
What do you like best about Slack?

I found slack especially helpful in that it facilitated communication and collaboration with the team. Either one-on-one or privately. We were able to have open communication where as a team it enabled sharing of feedback, updates, progress, suggestions through relevant channels that were created. I also liked how Slack integrated with other applications easily. It is quite user oriented and the ream found it easy to use.

What do you dislike about Slack?

The mobile application freezing and lagging was quite a bummer for me. Also if by any chance i forgot to turn-off the automatic notifications, they became quite distracting especially while working on different projects.

What problems is Slack solving and how is that benefiting you?

As a team, through the various channels created, we were able to share thoughts, suggestions, solve problems, send feedback and we didn't even have to be in the same building. The real time cohesion in the communication space is just amazing.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
TV
Tri Vinh V.
Founder
Share
"Use it everyday"
What do you like best about Slack?

Easy to use. Effective way to communicate with the team.

What do you dislike about Slack?

Nothing to dislike. I would highly recommend

What problems is Slack solving and how is that benefiting you?

A way to comminicate internally and divide between projects.

Mid Market (51-1000 emp.)
Dec 28, 2023
 Source
Overall Rating:
5.0
JA
Jomasel A.
Consumer Services
Share
"Slack the best and updated communication tool"
What do you like best about Slack?

Slack is great use for communication connection. It can be customized especially for multiple channels. You can be connected everywhere and anytime. Timely notification and real time messages are observed.

What do you dislike about Slack?

None so far, really serves its purpose. Great tool indeed.

What problems is Slack solving and how is that benefiting you?

Real time responses and notification makes oyr work convenient and more efficient. Real time messages are observed.

Small Business (50 or fewer emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
CD
Cameron D.
Founder
Share
"Slack is the best chat platform"
What do you like best about Slack?

I love how it helps connect our remote workplace. We are able to collaborate on tasks and projects even though we are a distributed team. It's easy to use and implement. The customer support team does a great job of helping you, and there are numerous help articles available. We use it every day and integrate it with almost every other product we use.

What do you dislike about Slack?

It does require a mindset shift to move away from email. You need to have discipline to use it effectively.

What problems is Slack solving and how is that benefiting you?

We are a fully remote team and we use Slack to work together and collaborate.

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
SG
Sergey G.
Founder
Share
"Excellent tool to communicate with teams"
What do you like best about Slack?

Easy to use communication tool to work with different teams - remote, in house etc. Must have for product / project managers to organize all communication on projects by channels (public or private). Another great feature is Later that let you to use Slack as Task Manager and prevent forgetting some important messages in tons of other ones. It also can be integrated with almost all environment (development, design, project management etc.) Canvas can (latest feature) can be used to keep channels members informed about most important things like roadmap, meetings follow-ups etc. One more thing - Huddle is also a nice tool to speak with colleagues in one click (literally).

What do you dislike about Slack?

Nothing to dislike, almost all features working fine and as expected.

What problems is Slack solving and how is that benefiting you?

Communication, organizing information and workflow, keeping everything on track and transparent for business owners.

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
PA
Perus. A.
Founder
Share
"Best Experience"
What do you like best about Slack?

It enables connection between two or more people at a go and it has multiple features and its just easy to use.

What do you dislike about Slack?

Helps collaborate with my colleges and solve problems so l like it no dislike just a point for Slack.

What problems is Slack solving and how is that benefiting you?

With Slack am able to control my business remotely through video Conference and solves my problems cause I don't have to be their for work to go on.

Small Business (50 or fewer emp.)
Dec 25, 2023
 Source
Overall Rating:
5.0
Sara Y. avatar
Sara Y.
Digital Campaigns Senior Associate
Share
"Slack is like social media but for work!"
What do you like best about Slack?

I like that the platform keeps employees connected in real time while telecommuting. We don't always have each others phone numbers or emails but the Slack desktop version and mobile app helps coworkers to ensure they never miss a beat.

What do you dislike about Slack?

The Slack app could be more mobile friendly. Sometimes I read messages on the computer, but they still show up as "unread" on the app on my phone.

What problems is Slack solving and how is that benefiting you?

We're solving that work from home problem with slack. It helps to streamline our company's communication just in case an employee misses an email or announcement.

Mid Market (51-1000 emp.)
Dec 25, 2023
 Source
Overall Rating:
5.0
ME
Moataz E.
Mc Manager
Share
"Perfect"
What do you like best about Slack?

Easy to use for communications, Ease of Implementation.

What do you dislike about Slack?

Limited integration and Customer Support.

What problems is Slack solving and how is that benefiting you?

So far so good.

Enterprise (> 1000 emp.)
Dec 25, 2023
 Source
Overall Rating:
5.0
KK
Kendy K.
All Female Cyber Security Community
Share
"A Great Platform For Remotely Working Companies."
What do you like best about Slack?

With just a click, the user is able to communicate to the other colleagues. This has increased communication in our organisation. The platform has nice and well opperating features. It's a great platform for remotely working companies.

What do you dislike about Slack?

The platform has been incredible. In use of two years, I have not yet disclosed any dislike.

What problems is Slack solving and how is that benefiting you?

Slack has helped us wirk remotely sending and receiving information in real time.

Enterprise (> 1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
AA
Aashutosh A.
Sr Software Eng
Share
"Slack! Slack! Slack!"
What do you like best about Slack?

Great notification arrangement both on Desktop and mobile device. Very easy to create a channel and go ahead with discussion. Easy to add team members in the Channel and make them upto the speed.

What do you dislike about Slack?

Sometimes it's not load easily when my internet bandwidth is low :( I recommend to make this application more feasible for low internet speed :D

What problems is Slack solving and how is that benefiting you?

Helping to communicate with the team , creating easy polly, meeting rooms (channel), setting up reminders and follow ups. Was able to handle a very large group of employees in one channel and give control who can message and not.