Workamajig Reviews & Product Details

One of the biggest advantages that Workamajig offers is a centralized way to plan, manage and track projects. It gives everyone involved access to pertinent project info, minimizes unknowns and redundant status questions. It's a tool that I use constantly throughout the day. We also have a very responsive account manager that helps execute our ideas for reporting and enhancements when needed.

My biggest dislike is that some of the features aren't exactly intuitive. This is offset by the library of videos that are available online that showcase some of the features.

Workamajig provides all of the information needed to keep projects on track.

I really appreciate the fact that workamajig helps our projects to stay on schedule to and budget through the various features within the platform.

There's so much to learn, but it's all helpful, so just trying to figure out what isn't useful for our company

Keeps our schedules on track and keeps our projects on track

It's a software that includes all areas that a creative agency needs to run the business.

Too many options. It's great to have options to customize but can be overwhelming.

Clear, quick access to financial health & resource management.

Robust user interface. Strong reporting capabilities. Real time data.

Our largest challenge has been user acceptance.

Linking of time tracking to projects and view to profitability.

We purchase a significant amount of media on behalf of our clients, and Workamajig provides tools that allow us to seamlessly manage media orders, invoices, and client billings. We advance bill a large portion of that, and Workamajig's tools for tracking and applying advance bills are second to none. I extensively researched accounting systems before we made the switch, and nothing else out there offered the tools we needed at a price point that made sense for our company.

As an administrator, it can be a little tough sometimes to dial in the correct permissions for different individuals or security groups. There are so many different permissions that can be toggled, and it's not always clear how they connect to specific things that users can see or do.

Workamajig is helping us solve issues that we were previously having with tracking and reporting. There's so much data that can go in, and so many options for pulling that data through to useful reporting. There are also even options for custom reporting that we've barely even scratched the surface of so far.

I enjoy all aspect of managing projects and company financials in one system.

The ability to do things in multiple places is a benefit but can sometimes be an obstacle.

The whole picture on how we are doing as a company.

The support team is great and extremely helpful.

There are a lot of features I'm not currently ultizing that I would like more information on in the future

The support team and Bootcamp is a great tool for solving problems

The workflow part makes everything flow so easily

Figuring out the reports and the fields needed to get accurate information

Accurate client billing the first time sent to client and minor adjustments are needed to be sent to the client

We like that the software allows us to manage everything in one place (eg. project timelines, track time to projects for budgeting, review documents, track new business leads). It eliminates our need for extra software.

Our employees often complain about the WMJ interface. There are a few things that aren't very intuitive about the site design.

The ability to automate reporting has been really helpful in keeping all stakeholders up to date on how projects are progressing. We also really like the ability to see all project timelines in relation to each to plan capacity more efficiently and the ability to pull and analyze hours allows us to access areas for improvement.

Flexibility and ease to change schedules and assign projects.

It takes time to set up the way that works for your company and process, however it's worth it in the long run!

Ease of project flow with stakeholders and resources working on the projects. Especially helpful that freelancers and vendors can seemlessly be part of the workflow.

My experience working with Workamajig could not be as exceptional as it is without the support of Brittany Fauss. She is a skilled professional and knowledgeable providing top-notch service and support. She carefully listens to understand our unique needs based on the customization of Workamajig and helps us to find solutions. Her response to our queries is prompt, helping maintain the smooth flow of our business and avoid interruption.

Sometimes the software can get a little slow, mainly when updates are being performed, but you can call and reach out to support, and they help figure out the issue.

Workamajig helps us centralize all aspects of our business in one software.

When faced with an issue, Workamajig will work on it until the issue is resolved. There was a specific issue with a 3rd-party and Workamajig was working behind the scenes on this until it was resolved, and I wasn't even aware they were working on it. I came in the next morning to an email that said to try logging in again and it was fixed! They did not give up!

I was used to calling in for support, so I had to get used to emailing with questions. I understand why they prefer emails - so they can have a written record of the question. They do accept phone calls but just prefer emails. But now that I'm used to it, I'm fine with it.

Interaction with a 3rd-party to pay bills via virtual card. It makes the payment process so much more efficient and less risk for fraud. Once it was set up (which was not difficult), it's very easy to process through.

It handles a wide range of functions for our agency so we could eliminate other software needs and consolidate nearly all of our business functions into Workamajig.

We thought Workamajig would have more robust media capabilities, so we must invest in other options. Fortunately, they recently created a tighter partnership with one media platform which allows for more automated connections, but it's not yet fully reliable.

It's helped us consolidate all of our critical business information into one place, ensuring we're more efficient and effective in everything we do. Every department in our agency uses it to some degree to fulfill their roles and serves as a main hub for communication, work tracking and resource allocation. Ultimately that means we spend more time focused on creating great work for our customers and less time duplicating efforts or handling everything manually.

It's easy to create projects, tasks, and subtasks. It's also easy to log time to each project.

There is nothing at the moment that I dislike.

I'm solving project management issues. I'm tracking project budgets, resources, and logging time.

I love the resource management tool and how easy it is to create schedules.

I found creating custom invoices difficult.

Seeing all assignees schedules to see who overbooked

I used workamajig in the past when I was a creative PM. It was a great tool to estimate project costs and also track my hours on multiple projects. Reporting capabilities have helped and created a lot of insights.

No complains here, I have enjoyed using this tool for my PM needs.

Hours tracked, helps to estimate next similar job. Can also see other users time tracked on each project.

The tool makes it easy to schedule hours, log time and track hours

There isn't anything I remember that I disliked.

It's a good tool for time management and reserving resources.

This program keeps all members accountable and engaged. It does this in a clean and clear understandable way depending on the user. It helps people communicate within the project instead of things getting lost in their mail boxes.

There really isn't a lot that I don't like about this program they are continuously improving. If there is anything that doesn't work for you they are quick to work though it with you.

Keeping projects on time and people accountable to that project and timing.

What I like best is the visibility that I have within the staff schedule. It is so incredibly helpful to see all of our creative members time within the traffic calendar so that I can properly allocate and resource time and talent. I like that I am able to assign different tasks, to different projects, for different amounts of time, to different people, and see it all in one place.

What I dislike about Workamajig is the lack of functionality between synching your google calendar with your workamajig calendar. When trying to do so, time typically duplicates and then it appears as if someone has double the work of a particular task or meeting than they should. So instead, we have had to un-synch these calendars. That means if you receive a meeting notice within your google calendar, you then have to go into your workamajig calendar and create the exact same meeting notice so that it blocks your calendar accordingly.

We are now learning how to accurately resource and schedule our creative team. Without the use of workamajig, it would be nearly impossible to keep track of how busy everyone is and what exactly it is that they are busy with. Now, we are able to manage schedules, meet deadlines in a more efficient way, predict the amount of hours that one particular project may need in one week, know when there are open gaps to be filled, etc.

It was a huge improvement from workamajig classic. This is a great tool to manage our marketing agency.

There are some issues with managing tasks within projects and sometimes if you leave a browser open too long it will not update.

We are more connected to projects and teams while using workamajig platinum.