As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that it's has an automatic time tracking app, and helps you efficiently manage different projects simultaneously. We're a small company and it allows us to all collaborate on the same project, or just have one user assigned per project dependent upon needs.
I think there could be a cheaper price for a smaller team that functions more as a startup. The timer function also restarts when you step away instead of showing you where you left off.
We need to effectively and efficiently manage several products under a small team. We could also
We like the invoice management the best. We use Paymo to invoice our clients, and it really does a good job of keeping things organized (which invoices have been paid, have been sent, or are still in review.
I think the lack of a good iOS app that runs on iPad is a big disappointment.
We're trying to track how much time we spend on projects.
Very easy to use. Great for organizing projects: task lists, deadlines and tine-tracking are all very straightforward.
Would like more drag and drop capability between projects and ability to export tasks lists but these are not 'show stopper' issues.
The cloud based system means it can be accessed anywhere on different devices though I primarily use the browser version on my Mac. I find it easier to track multiple projects and manage time.
The time tracking they have, also, the API they have so you can develop your own tools that fit your needs in order to customize Paymo and make it a unique tool for your company.
There are two things that Paymo lacks and are really needed: The first one is resource allocation. The second one is gantt for plannification. The problem is that tasks and task lists on't have a begin date, so it is very dificult to plan multiple projects.
We are currently solving the need to know if our developers are working all the time we plan, and if our estimates are valid.
I appreciate how straightforward the interface is - very easy to use, easy to drag and drop time on the calendar-style timecard, and easy to run reports.
Only 1 invoice per month for the basic subscription.
I use the timer to keep myself accountable, and accurately track all of my billable time.
Integrations between website and app is seamless.
So far I found integrations with Android App worthless. So I am not using that app.
Time tracking mainly. Also some project management.
I love the style of the Kanban board and that you can both track time and create tasks for others.
The status of others on each project is hard to track and the deadlines don't show clearly on the boards.
Capacity to a degree. Also, time tracking and reporting is made very simple.
There are different layouts on how you can view your projects. There is the list, table, board, and calendar layouts.
I dislike how confusing it is and it is difficult to use. Compared to Click-Up, it doesn't connect tasks well. I'm not sure if even that feature is available because I tried looking for it, but haven't found it yet. In Click-Up, you could see when the task before your task has been completed or not, which then it would tell you that you can start your task now. I wish it had a feature like that. If the person who created the task forgets to add in the deadline, then I would never see that task on my dashboard. I have to go searching for it among the many pages.
We are using Paymo as a project management tool for everyone on our team. It's been giving us some trouble though. There aren't many benefits.
Ability to create specific accounts and specific projects within each account
Difficulty in getting specific information
Tracking work on different accounts and projects for clients.
I love being able to edit time for every member of the team.
Coordinating use of Paymo between 15+ team members is challenging, when you don't want to expose salary data – so we always need to export data and run separate reports.
We weren't doing a good job measuring the time it takes for each step in our production process. Hubspot was too invasive. Toggl was more aesthetically pleasant but too confusing. Paymo was the least invasive tool that was easiest for the team to adopt. Since adopting Paymo we've been able to see how much time we spend in each step of the production process.
The ease with which I can enter time and drill down to a project and task is wonderful! Tracking time can be cumbersome and tedious, so anything to streamline entry is super helpful. The analytics provided by Paymo is great, too. I love seeing the composition of my tracked time in my dashboard.
When entering time as number of hours (instead of start and end times), I occasionally get annoyed by having to enter two digits (a zero and another number) for a single digit number of hours. For example, having to enter "02" for 2 hours is an extra keystroke that seems unnecessary.
Our company is using Paymo to quantify how much it costs to produce the content we produce, tracking for each step of the process.
Easy use, in work time calculation and god that you can easy find information about project.
cant communicate with college about important question with being in some tasks.
We solving problems witch getting from building engineering and they building
Easy to see project lists and tasks remaining.
Can't add bulk time for more than one week at a time. Not formatted well for mobile.
Time tracking
Simple to use and available on the cloud
There support team is dismissive. More than once I've asked to have something changed or fixed after an upgrade to have them tell me "that's the way it's always worked". I'm paying customer, and they don't want to bother to make the tool configurable to fit me. For instance: 1. A few months back they put through an update that changed the behavior of time posting in agenda mode. I used to be able to have the "weekly view" up and the posting would default to the current day & time when posting. Now it always defaults to the beginning of the week. Their solution was to use the "day" view instead. I say bullshit. I used to work the other way - I never requested a change to this nor was there any communication out that this functionality should be changing. 2. I've asked a couple times now for the default billing period to be configurable. It's set to 15 minute increments. I billing in 5 minute increments...so I'm forced to manually type in entries. Again, the development/support team is more than happy to take my $$ each month but not give me any functionality that I need.
I'm just trying to track time against project activities.....nothing more. I have separate accounting software for my billing. I use this because it's an online tool and I can get to it from the client site without having to VPN.
The software in its entirety is easy to use.
Paymo decided to change the pricing structure meaning small companies now have to pay for 3 use licenses to get any meaningful features. On the accounting there should be a way to only bill the client once a month for multiple complete projects. It will also be good to have a prepaid option.
Paymo used to be a great bit of software as it was an all in one. This being said they decided to change the pricing meaning as a sole trader to make the software of any use ie with accounting you now have to pay for 3 user licenses. They do offer a reduced version for single users however this only allows task management to which there are plenty of free software